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Palacio Duhau - Park Hyatt Buenos Aires

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Palacio Duhau - Park Hyatt Buenos Aires
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1,666 Reviews from our TripAdvisor Community

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Showing 1,032: English reviews
Atlanta
Reviewed 2 days ago NEW

Loved this hotel, loved the setting. Staff was responsive, courteous and helpful at every turn. I would go back to this hotel. It has modern conveniences while having the backdrop of the beautiful palace.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Elizabeth S
New York City, New York
Reviewed 3 days ago NEW

First the good, it does have a slightly better location in Recoleta then the Four Seasons. We received an upgrade to a very spacious suite on the palace side overlooking the garden which was nice, however we were there for 5 nights and there was one closet and no dresser or drawers in the room. Small inconvenience but a bit...

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Helpful?
Thank B B
20905
Reviewed 3 days ago NEW

No easy way for handicap ,excellent in everything but easy access was not there for handicap to enjoy hotel from front end to back end. Other then that all services were well provided.from porter to room service,by the way international clocks were missing from concierge room

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank suraj20905
Milan, Italy
Reviewed 3 days ago NEW

the hotel is very well located right in the center of Recoleta, very elegant, pleasant and charming, quiet with beautifull gardens, the food is delicious ant the staff is very helpful and nice. the only thing missing is a swimming pool

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank attilioi2017
Prescott, Arizona
Reviewed 5 days ago NEW

An elegant hotel to be sure. Staff is very attentive and helpful. Rooms are nice size and very comfortable. A luxury experience for us. A couple of points of note. The toilet seat had an obvious crack (all the way through) that could not be missed but was (ouch!). This was fixed. Second, there is a high-tech lighting system that...

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Helpful?
Thank Jeff P
PDParkHyattBA, Director General at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking time to share your comments about your experience in our hotel. We were very happy to receive your positive comments regarding your recent visit, particularly those which commended the professionalism and dedication displayed by the hotel’s staff, this is truly rewarding and gratifying as it...

Raleigh, North Carolina
Reviewed 1 week ago NEW

This is a 5-star luxury hotel in a downtown residential neighborhood, Recoleta. My wife and I stayed here after spending three nights in the Palermo-Soho neighborhood. As a Diamond member, I was upgraded to a top floor suite with a butler. Their is a spa in the lowest level of the hotel with an average gym and indoor pool -...

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Helpful?
Thank Andrew S
PDParkHyattBA, Gerente at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking time to share your comments about your experience in our hotel. I stay at your disposal for any request you may have and I look forward to welcoming you back to our hotel in the hopefully not too distant future. With best regards, Martina Siegrist...

Reviewed 1 week ago NEW

The hotel is a beautiful property but I had so many issues with the hot water in the shower. I stayed in 3 different rooms and the same issue, water would go from cold to hot. The first 3 days I complained, nobody followed up with me and the issue persisted. When I called the manager on duty they changed...

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Helpful?
Thank Mrkeswani
Las Vegas
Reviewed 1 week ago NEWvia mobile

Perfect location if you want to be in Recoleta. The art throughout the hotel is amazing and beautiful!! However, we felt that the rooms were overpriced. Rooms were not anything special, very small and the lights did not function properly. During the night the light over one side of the bed would spontaneously come on so we had to figure...

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Helpful?
Thank nvlinks
PDParkHyattBA, Director General at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking time to share your comments about your experience in our hotel. Comments like yours provide us with a valuable feedback in identifying areas where there is opportunity to improve our guests experiences. I stay at your disposal for any request you may have and I...

Miami, Florida
Reviewed 1 week ago

Very pleasant and gorgeous property, Ducao and oak bar excellent . Front desk manager Marcela was to the point and amazing at guest satisfaction. Butler was great , Jimena the concierge was amazing as well

Review collected in partnership with Hyatt Hotels
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Thank sandyssc
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking time to share your comments about your experience in our hotel. We were delighted to know that you enjoyed your stay with us. I will share your kind words with Marcela, Jimena and the entire team. I look forward to welcoming you back to our...

Portland, Oregon
Reviewed 2 weeks ago via mobile

We really enjoyed our stay here. We had a corner room which was nicely sized. We looked down into the courtyard. The staff were all super nice and helpful. We were celebrating our anniversary and they arranged for a bubble bath with roses and champagne when we returned from dinner (unfortunately they did it on the wrong night, but that's...

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Thank singmaster
PDParkHyattBA, Director General at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were most pleased to know that you were pleased with the service provided by our team as well as our hotel’s facilities. We look forward to welcoming you back to our house in the hopefully...

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Staying in Recoleta

Neighbourhood Profile
Recoleta
Characterised by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighbourhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centred on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Los Salones del Piano Nobile
Los Salones del Piano Nobile
Cuisines: French, European, Argentinian
Gioia Restaurante & Terrazas
Gioia Restaurante & Terrazas
Cuisines: Italian, European, Argentinian
Oak Bar
Oak Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 

Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: $621 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt
Hotel Style:
#3 Business Hotel in Buenos Aires
#5 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
#10 Luxury Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Palacio Duhau - Park Hyatt Buenos Aires staff and other travellers.
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Questions? Get answers from Palacio Duhau - Park Hyatt Buenos Aires staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a garden view room”
 of 5 bubbles CMXCMX, 3 Jan 2017 | Read review
“The only thing I found hard to work were the lights in the room. Ask them to show you how they work.”
 of 5 bubbles choco_nut_9, 27 Dec 2016 | Read review
“The higher the floor, the better the view”
 of 5 bubbles Cocolo47, 9 Dec 2016 | Read review
“All the rooms are quiet, confortable and modern.”
 of 5 bubbles Andrenalini, 7 Dec 2016 | Read review
“The suites are great for a girls trip (3 girls)”
 of 5 bubbles KNH2128, 28 Nov 2016 | Read review
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