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Palacio Duhau - Park Hyatt Buenos Aires

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Palacio Duhau - Park Hyatt Buenos Aires
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1,710 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Los Angeles, United States
Reviewed 28 April 2015

Could make this a 5 star hotel if the service was better. Check in was slow, and the restaurants are understaffed. The value is rated as terrible because this is a VERY expensive hotel and the service associated at the front desk should be MUCH better.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Gerardo O
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking time to share your opinion about your experience in our hotel. Comments like yours provide us with a valuable feedback in identifying areas where there is opportunity to improve our guests experiences. I stay at your disposal for any request you may have and I...

New York City, New York
Reviewed 25 April 2015

We stayed at the Park Hyatt for five nights in March and were incredibly pleased with our experience. The location is great - most areas you want to go to are walkable or a short taxi ride away. And the hotel itself is great. We stayed in the new building in a room with a balcony, which really made our...

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2Thank Susan K
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from sunny Buenos Aires! We were´pleased to read that you enjoyed your stay in Palacio Duhau - Park Hyatt Buenos Aires. We were delighted to receive your positive comments regarding your recent visit, particularly those which commended the professionalism and dedication displayed by Constanza and the hotel’s staff, this is truly rewarding and gratifying. I will share...

Pasadena, California
Reviewed 25 April 2015

We were expecting a beautiful historical building and Palacio Duhau did not disappoint. Where it surprised us was the roomy, comfortable, and modern amenities of the rooms combined with a staff who were pleasant, helpful, and friendly. We loved this hotel. And the front desk went out of the way to rebook and extend our stay after a transit strike...

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1Thank LADuckFan
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for your wonderful review, we are trully humbled. We are glad to know that you enjoyed the room and our Tango, wine and cheese tasting. We look forwarding to welcome you back during your next trip to Buenos Aires. Best regards, Lucía Bo Sales & Marketing Director

Atlanta, Georgia
Reviewed 24 April 2015

From the front desk staff to the room attendants, I couldn't have asked for more during my stay in Buenos Aires. The first few days were spent in what I would consider a very nice hotel in the city and then we moved to the Park Hyatt. To say the least, the Park Hyatt with its beautiful grounds, attention to...

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1Thank Rande A
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Guest, Warm greetings from Buenos AIres! Thank you very much for sharing your experience at Palacio Duhau - Park Hyatt Buenos Aires. I am sure our staff will be more than happy to read your comments. Please, do not hesitate to contact me if there is anything I may assist you with and we look forward to welcoming you...

London
Reviewed 21 April 2015 via mobile

Gorgeous hotel. Only possitive echo's from here; great location, beautifully restored, nice breakfast and professional staff. November is a perfect month to visit: beginning of spring season with all the blooming purple trees.

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1Thank Babydoll03
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for taking the time to share your comments with us. It is my pleasure to read you had a memorable stay with us and you have enjoyed your stay with us. I stay at your disposal for any request you may have and I look forward to welcoming you back to our hotel in springtime! With...

Nottingham
Reviewed 20 April 2015

This is now the hotel that I judge 5* standards by. I have traveled the world and stayed in many luxury hotels and this might just be my new favorite. The palace has been beautifully restored and the decor, rooms, garden and spa are all top quality. The staff not only provided a crib for our 10 month old daughter,...

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3Thank Bigrobbo06
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. It is my pleasure to read you had a five stars experience from start to finish!. We are delighted to know that your baby enjoyed our special amenities. Please rest assured I will share your comments...

Dallas, Texas
Reviewed 11 April 2015

We stayed in a suite at the Park Hyatt. The lobby modern but pays tribute to the historic nature of the building. We stayed in the tower in a suite. It was perfect and the maid service was outstanding. The food is overpriced, but you are paying for the privilege of sitting in the gorgeous patio and it is worth...

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2Thank MMV V
PDParkHyattBA, Public Relations Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you very much for choosing Palacio Duhau – Park Hyatt Buenos Aires and for taking the time to share your comments about your experience in our hotel. It is a pleasure to know you enjoyed your stay with us. I will share your comments with our team! We look forward to welcoming you back in the hopefully...

Reviewed 10 April 2015

Our 4 night stay at Palacio Duhau Park Hyatt BA was one of our top hotel experiences ever (we've stayed at George V, Raffles, Pennsuila, 4 Seasons, etc) thanks to a staff extraordinaire. Read Igell's review which is well written & accurate to avoid being repetitious except to add that the original palace public spaces are amazing. The design team...

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2Thank Bondmac
Zurich, Switzerland
Reviewed 9 April 2015

This has been the third time that I have been visiting this Hotel, and it seems to get even better and better, be it checking in, Service or than the rooms. The Garden and the Smoking bar are a must, one of the top Hotels I have been staying at during the past year

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3Thank Robert V
Sheffield, United Kingdom
Reviewed 7 April 2015

We spent two nights at the Palacio Duhau prior to joining a cruise. This is a beautiful hotel, it has a superb setting in the centre of the city with a wonderful terraced garden between the original house and the new build, absolutely wonderful for sitting in and relaxing over a drink or light meal following sight seeing in the...

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3Thank igell

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Staying in Recoleta

Neighbourhood Profile
Recoleta
Characterised by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighbourhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centred on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Los Salones del Piano Nobile
Los Salones del Piano Nobile
Cuisines: French, European, Argentinian
Gioia Restaurante & Terrazas
Gioia Restaurante & Terrazas
Cuisines: Italian, European, Argentinian
Oak Bar
Oak Bar
Cuisines: Bar
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 

Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: $626 - $1,030 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt
Hotel Style:
#3 Business Hotel in Buenos Aires
#5 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
#10 Luxury Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Palacio Duhau - Park Hyatt Buenos Aires staff and other travellers.
11 questions
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Questions? Get answers from Palacio Duhau - Park Hyatt Buenos Aires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor room have brighter view and try to book a garden view”
  • Second Suite
  • Our upgraded suite
 of 5 bubbles Z4455AWtinab, 4 Feb 2017 | Read review
“Stay in the Palace section”
 of 5 bubbles Karrikj, 2 Feb 2017 | Read review
“Ask for street view room.”
 of 5 bubbles Chintan_JS, 29 Jan 2017 | Read review
“Higher rooms in the new wing have good views.”
 of 5 bubbles kerryMelbourne, 27 Jan 2017 | Read review
“Rooms in newer wing are modern”
 of 5 bubbles judyazoff, 23 Jan 2017 | Read review
5 of 5