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NH Buenos Aires Crillon

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1,172 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Derbyshire, United Kingdom
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

We only stayed here for 1 night when we arrived in Buenos Aires before travelling on but it was perfect. We arrived very early from our flight from the UK (10.30am) and they allowed us to check in as soon as we arrived which was brilliant. The room was clean, nice bathroom and very friendly and helpful reception staff. The... More 

Helpful?
2 Thank Em N
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mrs. Em N We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as... More 

Colorado Springs, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

Stayed at the NH Crillon for one night passing through Buenos Aires and this is where We will stay stay next time we visit this beautiful city. It's friendly staff are very helpful. It is in a great location, walking distance to restaurants and shops and the port. The rooms are modern with comfortable beds and all the amenities of.... More 

Review collected in partnership with NH Hotels

Helpful?
2 Thank Duveen R
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mrs. Duveen R We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as... More 

Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 October 2016 via mobile

I will give this hotel a better qualification because the attitude of two people at the front desk "Maximiliano and Cristina" They were incredible helpful with our requests. The hotel is located in a good area close to many attractions. It has the metro next to it. The room itself if comfortable but needs TLC. So many things broken or... More 

Helpful?
1 Thank Liliana G
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mrs. Liliana G We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as... More 

Newcastle, Australia
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2016 via mobile

The staff were very professional. My room was very clean. The buffet breakfast had good variety and was a great way to start the day. The location was in a great location to explore BA. Bus stop and metro within 40 metres of the front door.

Helpful?
1 Thank FJK13Z
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mr. FJK13Z We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as the... More 

A TripAdvisor Member
Reviewed 10 October 2016 via mobile

Would recommend this hotel if you are staying in Buenos Aires, great location and we loved the breakfast. The only negative was the service in the bar, there was staff at the reception area but they didn't pay any notice to us waiting to be served

Helpful?
1 Thank A TripAdvisor Member
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Guest We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as the previous... More 

Leeds, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2016

Stayed here for one night before continuing our travels. Hotel is nicely located, staff were friendly and helpful. Rooms were clean but not very sound proof as could hear very clearly the couple in the room next door talking, their TV, etc. The bathroom was nice and modern. Great hotel for night stop, whilst spending most of the day put... More 

Helpful?
1 Thank Lfensol
Atlanta, Georgia
Level Contributor
410 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 367 helpful votes
Reviewed 11 September 2016

There is a serious lack of attention to basics and details. The 'standard room' is super small and really in need of a cleaning and maintance. The floors are scratched and haven't been refinished in years... (see photo). The noise from the street is disturbing and you feel very cramped. I asked and paid for an upgrade room and and... More 

Helpful?
1 Thank fdoamerica
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mr. Fdoamerica Thank you for taking the time to share your experience at NH Crillón. We apologize for the inconvenience during your stay, we know that we did not meet your expectations; please allow me to express my sincerest apologies. At NH Crillón, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 August 2016 via mobile

Arrived a couple of hours earlier and the staff was nice and let me check in early. I requested a bigger bed as I checked in to a two bed because I was too early but they haven't said anything. I'm not too happy with the small room in exchange for letting me check in early...

Helpful?
4 Thank AX I
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mr. AX I Thank you for taking the time to tell us about your experience at NH Crillón We appologize if your experience did not exceeded your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and... More 

Barcelona, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2016

Great value for money. Clean, friendly and helpful personnel. The location is centric, but a bit far from the wain going out area, so check what are your plans. Next to the hotel there's arestaurant Brasero Atlantico - an absolute must.

Review collected in partnership with NH Hotels

Helpful?
1 Thank alexehil
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mr. Alexehil We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as the... More 

Tauranga, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016

We had 2 nights / one day only. lovely breakfast. There were staff with good English which helped us! Everything was fine. Small rooms but you expect that in 'business' hotels. The bar next to reception could be more active - it seemed unstaffed at times.

Review collected in partnership with NH Hotels

Helpful?
1 Thank L6022AWpaulk
pamela c, Manager at NH Buenos Aires Crillon, responded to this review

Dear Mr. L6022AWpaulk We would like to thank you for choosing NH Crillón during your stay in Buenos Aires. We appreciate your comments and it is always a pleasure to receive positive feedback from our guest. Thank you for sharing your experience in our hotel and we hope your next visit to our hotel will be as pleasant as the... More 

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining avant-garde style with the charm of French architecture, the NH Buenos Aires Crillon hotel is a tribute to the architectural spirit of the past. Our hotel is located in one of the most exclusive areas of Buenos Aires, just steps from downtown, San Martin Square, Florida Street and Puerto Madero. ... more   less 

Additional Information about NH Buenos Aires Crillon

Address: 796 Santa Fe Av, Buenos Aires C1059AB0, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $96 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Buenos Aires Crillon 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Nh Crillon Hotel Buenos Aires
Nh Crillon Buenos Aires
Hotel Style:
#6 Green Hotel in Buenos Aires
#49 Business Hotel in Buenos Aires
#54 Family Hotel in Buenos Aires
#54 Luxury Hotel in Buenos Aires
#61 Romantic Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from NH Buenos Aires Crillon staff and other travellers.
9 questions
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Questions? Get answers from NH Buenos Aires Crillon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
 of 5 bubbles Lfensol, 19 Sep 2016 | Read review
“try to book top floor so that nobody could walk upstairs to make noise.”
 of 5 bubbles hoppala007, 20 Apr 2016 | Read review
“Junior suites are more comfortable and have better views. I'd insist on having a corner room if I was in a standard room.”
 of 5 bubbles Maria289, 27 Dec 2015 | Read review
“All rooms are just fine”
 of 5 bubbles Medici, 4 Dec 2015 | Read review
“Not sure they gave any good rooms”
 of 5 bubbles june11660, 27 May 2015 | Read review
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