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Carilo Soleil

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Traveller (215)
Room & Suite (206)
Pool & Beach (83)
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Overview
  • Excellent63%
  • Very good29%
  • Average5%
  • Poor2%
  • Terrible1%
28 Aug 2017
“Not happy”
6 Apr 2016
“It couldn´t be better”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (443)
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1 - 5 of 7 reviews
Reviewed August 28, 2017 via mobile

We booked through Trip Advisor. Paid. Reservation was rejected due to "price on Trip Advisor was wrong." No negotiating it out...no interest shown in providing good customer service and honoring the price quoted and paid via Trip Advisor website.More

Thank Diego F L
Response from Jeremias S, Director de Relaciones con Clientes at Carilo SoleilResponded October 5, 2017

Dear customer, We're sorry to hear about your situation. We've checked with our team and there doesn't seem to be any reservation made by tripadvisor with your name. If you could give us more details we would be glad to help you solve it. Best...More

Reviewed April 6, 2016

The perfect place for a lovely weekend, even if it rains. Great bed nice TV. Good service and well equiped. Breakfast was a little too simple but they offer you a better one which I decided not to take. The swimming pool was clean and...More

Review collected in partnership with this hotel
Thank monicazap2003
Response from Petchehun, Director de Relaciones Públicas at Carilo SoleilResponded April 12, 2016

Dear Guest, thanks for sharing you comments here. We are happy that you enjoyed your appartments and the pool. We look forward to recieving you next time. Kindly Patricia Etchehun

Reviewed March 31, 2016

I stayed at the hotel with my husband and our child of 4 months. The room service was very good. The employers of the hotel were very polite. Only one tip - breakfast could have more variety. It was not sufficientMore

Review collected in partnership with this hotel
Thank julia991
Response from Petchehun, Director de Relaciones Públicas at Carilo SoleilResponded April 12, 2016

Dear Guest, thanks for sharing your review. We are happy to hear that you enjoyed the apartment and the service. We serve continental breakfast included on the apartment-rate-package, and we offer "Soleil Breakfast" which includes eggs, jam, yogourt, fruits with extra charge, next time you...More

Reviewed February 15, 2016

The hotel was beautiful and the staff was very friendly and efficient. Breakfast and lunch were very filling and delicious. I really enjoyed the pool, the jacuzzi and the resting/reading area. Excellent location facing the sea. I recommend it 100%.More

Review collected in partnership with this hotel
Thank oponzo
Response from Petchehun, Director de Relaciones Públicas at Carilo SoleilResponded February 25, 2016

Dear Guest. Thank you for taking the time to review your stay in Carilo Soleil. I am very pleased to hear that you enjoyed lunch and breakfast. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to...More

Reviewed October 7, 2014

We planned this getaway for my husband´s birthday with almost a month anticipation. When I first contacted the hotel, they took 2 days to get back to me (thankfully I was really stubborn in going to Carilo and mostly in staying in a beachfront hotel),...More

2  Thank TamY_BA
Response from Petchehun, Director de Relaciones Públicas at Carilo SoleilResponded November 24, 2015
Google Translation

Estimado Huesped, gracias por su largo review aqui. Tomo en cuenta todos sus comentarios para verlos con cada uno de...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$66 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Carilo
#1 Family Hotel in Carilo
#2 On the Beach Hotel in Carilo
#2 Spa Hotel in Carilo
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$66 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Carilo
#1 Family Hotel in Carilo
#2 On the Beach Hotel in Carilo
#2 Spa Hotel in Carilo
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (215)
Room & Suite (206)
Pool & Beach (83)
Dining (17)
Amenities (47)
Family and Play Areas (17)
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Room Tips
"All the rooms are beachfront, but the ones in the upper levels have the best views of the sea and beach (if I..."
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"All the rooms had a great view of the ocean."
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