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Harrah's Ak-Chin Casino Resort

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15406 N Maricopa Rd, Maricopa, AZ 85139-2819
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Traveller (339)
Room & Suite (72)
Pool & Beach (38)
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About

#1 of 2 hotels in Maricopa
Location
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Value
Travellers' Choice
GreenLeaders Bronze level
Harrah's Ak-Chin is more than just a casino. It is a place to indulge all your senses. From exciting gaming to fine dining and everything in between, Harrah's Ak-Chin is a resort destination to satisfy every taste.When you're not playing one of your favorite games, you can settle into one of our 300 luxurious guestrooms, which come complete with all the amenities to make your stay a comfortable one. The hotel grounds are a verdant oasis, boasting a lush assortment of greenery, including an idyllic courtyard with an exotic swimming pool and swim-up bar.If you're looking for the excitement of a casino, with the relaxing ambience of a first-class resort, both can be found at the same place: Harrah's Ak-Chin.Please note: You must be 21 years of age or older to book a room in our hotel.
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Room & Suite (72)72
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Restaurant
Casino and Gambling
Game room
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Swimup bar
Breakfast buffet
Vending machine
Poolside bar
Evening entertainment
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Gift shop
Shops
Sun terrace
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
Languages Spoken
English
8052Reviews64Q+A100Room tips
Traveller rating
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Popular mentions
Goingplaces98 wrote a review Apr. 2021
Chino Hills, California485 contributions316 helpful votes
This probably probably would be a 3.5 star based on amenities but going to take off 1.5 for the abhorrent front desk manager/supervisor. There was a mix up during booking because of Caesar's own booking system and the front desk offered subpar solutions instead of just owning up to the website issue and offering to make the guest happy. The agent was okay as he tried to make it right but couldn't and the female supervisor that came out couldn't care less. Abhorrent hospitality service. Basically I didn't even get what I paid for, let alone any upgrades as a CR diamond. Rooms itself are showing a lot of wear. The blackout curtains don't close completely so expect to be waken up by light at 7am. Noisy hallways and walls. Luggage rack was broken but at least there's a long bench underneath the TV for luggage. Beds were nice but sheets are rough and pillows too small. Wall plugs placed at odd locations so bring a long cable if you want to use your phone by the bed. Pool area is decent but requires a wristband. We're not at an all-inclusive here why require a wristband? Even Vegas just needs your room key. Towel also needs to be signed out and charged if not returned and checked out. Who steals towels anymore, and why would it even matter that much? I guess this may be a ghetto area? Casino floor large but only one bar and not many restaurant options. At least the town is about 5 minutes away with some fast food options if you need. Machines very tight, don't know why anyone would play with little hope for winning. Well I mean I did play a little to pass the time. Would not stay again unless I'm in town to play golf. Don't expect much here and go Vegas especially as a Ceasar's Diamond member.
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: The motel (cactus) rooms are pretty bad. Try the hi-rise rooms.
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1 Helpful vote
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Response from Rachael Reed, Other at Harrah's Ak-Chin Casino Resort
Responded 4 days ago
Thank you for taking the time to rate and provide detailed feedback about your recent visit. We deeply apologize for the poor service you received at the front desk and the inability to provide a desired solution to the problem. We understand the frustration that would cause. Please know, your comment will be forwarded to the respective Team Leaders to address accordingly. Again, thank you for taking the time to share your feedback.
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Road493466 wrote a review Apr. 2021
Phoenix, Arizona5 contributions2 helpful votes
Harrahs was my favorite all time resort. but now they limited access for kids in the pool. they have maybe 1.5 to 2.5 feet of water to play in and about 5 feet wide area across the pool. Rest is for adults only.. way more than 3/4 of the big beautiful pool. They have completely taken the fun away of having family with you. The poolside room patio furniture is disgusting. they need to scrub the stains off them. Not very clean inside the resort rooms either. After the past weekend at the pool I canceled upcoming stays. Oh and gambling well it was never good!
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Resort is best if you like the pool
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Response from Rachael Reed, Other at Harrah's Ak-Chin Casino Resort
Responded 4 days ago
Thank you for sharing your feedback. We want to ensure all our guests are having a memorable and relaxing time, especially while out by the pool. With that said, we do have a designated side of the pool for adults and another for young children. This creates an opportunity for each audience to have their space and enjoyment. We value your feedback and appreciate your understanding.
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yolos wrote a review Apr. 2021
Fort Collins, Colorado143 contributions105 helpful votes
Anytime I spend even one night at Ak Chin, I feel like I’ve been on a mini vacation. The rooms are beautifully furnished with comfortable beds, flat screen TV, safe, mini refrigerator and a spacious bathroom. My restaurant of choice for dinner is always the Chop, Block and Brew. The menu is extensive offering customers a wide variety of steak, seafood and specialty items. The carrot cake is absolutely the best and I always order a slice ( huge!) to take to my room. The staff is friendly, professional and very knowledgeable about the restaurant’s offerings. Reservations are highly recommended, especially on weekends. In fact, all the restaurants - Agave Restaurant, Oak and Fork, and Copper Cactus Grill provide delicious food and great service. It just depends what kind of food you’re in the mood for and what time you’re eating. It is obvious as soon as you enter the property that the Ak Chin staff takes COVID precautions very seriously. Temperatures are taken upon entering and masks are required. Hand sanitizers are plentiful and staff is constantly disinfecting and cleaning in the casino area. I felt very comfortable and safe during my visit. The casino floor provides a lively atmosphere with a good variety of “socially- distanced” slot machines. I love that a person is able to order drinks right from their slot machine. It is one of the reasons I enjoy gambling at this casino. During my last visit , I met an absolutely wonderful server named Anj Castaldo who went out of her way to provide me with excellent customer service. Thanks, Anj. Hope to,see you again soon. One more kudo for Ak Chin - the comps and perks for Caesar Entertainment members are better than any other casino chain. And that’s why this resort is always one of my favorites.
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Date of stay: April 2021
Location
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Response from Rachael Reed, Other at Harrah's Ak-Chin Casino Resort
Responded 4 days ago
Thank you so much for the genuine and thoughtful feedback. We greatly appreciate your business and for selecting Harrah's Ak-Chin as you mini vacation getaway!
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cigsue wrote a review Apr. 2021
Skippack, Pennsylvania4 contributions2 helpful votes
From the horrific service of the pool staff - specifically ADRIAN, who does NOT have a clue how to treat guests, to Nick behind the bar - just an awful experience. Moses, pool staff was awesome and made you feel like he cared! The front desk and the replacement of wristbands to get in and out of the pool - again, RIDICULOUS! Kids lose these tags all the time and when swimming, it is impossible to notice! How dare you threaten a paying guest who is staying for 7 days that a replacement tag will cost you $! Like we aren’t already paying too dollar for no service!! No clean towels daily without asking constantly! No toilet tissue replacement without asking ... no clean sheets for a week! Vacation to make your own beds!!!??? All of this info should be shared with guests prior to making reservations! We visited once before and it was great. We will NOT RETURN to this resort! Service was just awful!
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Review collected in partnership with Caesars Entertainment
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Rachael Reed, Other at Harrah's Ak-Chin Casino Resort
Responded 4 days ago
We greatly appreciate you taking the time to share your feedback. We are saddened to discover the poor service you received out at the pool. Your feedback was sent to their respective leaders to address. We also understand the frustration you experienced regarding the lack of attention by our housekeeping department throughout your stay. At this time, for the safety of our guests and Team Members, we are continuing to follow all COVID-19 protocols. However, it sounds like we have an opportunity to proactively provide additional towels and amenities. Again, thank you for sharing and we hope you may consider returning in the near future.
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cheeedog wrote a review Apr. 2021
Scottsdale, Arizona2 contributions1 helpful vote
Hotel is dirty. The remote control in our room had food crusted on it. The furniture has stains and chips. Common areas had garbage laying around. The food at the restaurants is barely edible. They only had a couple of restaurants open....they had 1-2 hour wait list. Many people we’re walking away. We settle club sandwiches. Fries were soggy gross, the ham on the sandwich had a funky taste. We threw it in the trash. Hotel staff is rude and have a “don’t care” attitude. We requested a rollaway bed online, at the front desk, and with the bellman. After calling the front desk three more times, we finally got one delivered.....without blankets. There’s a security woman by the front door who tries to “play tough” and get in patrons faces. It’s a joke. Harrahs - Caesar’s should be embarrassed and ashamed to have their name attached to this property. We won’t be back.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Response from Rachael Reed, Other at Harrah's Ak-Chin Casino Resort
Responded 4 days ago
Thank you for taking the time to share your experience. We deeply apologize for the lack of cleanliness and rude behavior from our Team Members. We take great pride in the service we provide and we completely missed the mark! Your comment was forwarded to the respective Team Leaders to address accordingly.
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PRICE RANGE
US$87 - US$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harrah`s ak-chin hotel maricopa
LOCATION
United StatesArizonaCentral ArizonaMaricopa
NUMBER OF ROOMS
300
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Frequently Asked Questions about Harrah's Ak-Chin Casino Resort
Which popular attractions are close to Harrah's Ak-Chin Casino Resort?
Nearby attractions include Harrah's Ak-chin Casino (0.10 km), Copper Sky Recreation Complex (2.3 km), and Ultrastar Cinemas AK Chin (0.5 km).
What are some of the property amenities at Harrah's Ak-Chin Casino Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Harrah's Ak-Chin Casino Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Harrah's Ak-Chin Casino Resort?
Yes, free parking is available to guests.
What are some restaurants close to Harrah's Ak-Chin Casino Resort?
Conveniently located restaurants include Agave's Restaurant, OAK & FORK, and The Buffet at Harrah's AK-CHIN.
Are there opportunities to exercise at Harrah's Ak-Chin Casino Resort?
Yes, guests have access to a pool and a sauna during their stay.
Does Harrah's Ak-Chin Casino Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Harrah's Ak-Chin Casino Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.