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All reviewsthe club loungespg goldwelcome giftindoor pooltop floorupgraded to a suitevery nice hotelfront desk staffmountain viewglass of winerestaurant reservationsthe main squaresan martintwo blockswine countrychillitour
Not the best hotel in my experience, yet not the worse. But for their price could be way better and cleaner. Windows were not clean, then some furniture was almost ruined. I also recall that their staff gets into the room even if it is...More
Thank Andrey G
Response from Anita A, Guest Relations Manager at Sheraton Mendoza HotelResponded March 6, 2018
Thank you for taking the time to review our property.
We apologize for not having met your expectations. It is our priority to provide a good services. Because of that, please note your feedback has been shared with the hotel team as a...More
We stayed at the Sheraton in February. This Mendoza hotel located in the centre of town, very modern, well organized, with good breakfast included in the price of stay. But what makes it exceptional was the staff: attentive, responsive and overall very nice. We were...More
Response from Anita A, Guest Relations Manager at Sheraton Mendoza HotelResponded February 21, 2018
Dear Igor, Thank you for taking the time to review our property. We are very happy to know that you and your wife enjoyed your stay with us, specially celebrating a birthday! Was a pleasure for us to be part of that! Please note, your...More
Booked on the SPG app for only 4000 points. Thanks to my SPG gold status, I was upgraded to the club level and given full access to the SPG lounge which was filled with great food, snacks, Malbec wines, coffee and tea which goes beyond...More
What else can I say. Honestly, the staff is multilingual, very friendly, professional and they go above board to give recommendations and help. Centrally locates with lots of restaurants and tour options. The rooms are very nice and they have a very good workout facility,...More
Thank Mike N
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded January 16, 2018
Mike, thank you very much for your kind and honest comments. I hope we can welcome you and your friends in a near future. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager.
Service - Front Desk
This has been the best customer service I have received of all hotels I stayed in Argentina and Chile and that’s quite a few
Marco (apologies if got name wrong) was on point in delivering the best welcome and attending to...More
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded January 11, 2018
Austlon, we are so thrilled receiving your comments about your recent stay in our hotel! W have already congratuled Marcos as well as the rest of the team in order to keep making memorable experiences every time you choose Mendoza as your happy destination. Nice...More