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Courtyard Phoenix Mesa

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#14 of 57 Hotels in Mesa
Certificate of Excellence
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Courtyard Phoenix Mesa
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174 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Colorado Springs, Colorado
Reviewed 3 weeks ago

We stayed here because the reunion committee negotiated a special rate comparable to what the Hilton would have charged for the reunion guests. We were told the breakfast was still included. The room was nice and the staff helpful except for a few inconveniences. We had wanted to pay part cash and part credit card and were told we could...

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Helpful?
Thank NLS1957
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

Thank you for your review and the feedback which will be shared with our team to make improvements for future groups. I am pleased to know you were comfortable and our team was helpful.

Minneapolis, Minnesota
Reviewed 3 weeks ago

I chose this hotel not only for the location but for the price. It was very reasonable. The staff was helpful and friendly. It is within walking distance to quite a few restaurants. The pool area was clean and good sized. I would recommend this hotel.

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Helpful?
Thank Ro F
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

One of the best compliments we can receive is to know you will return! Thank you for your review. I am pleased to know our friendly team made a difference throughout your stay.

Owings Mills, Maryland
Reviewed 12 October 2016 via mobile

For a two night stay this Courtyard was fine. Always clean with adequate rooms and facility our only problem was being across from the ice machine. Seems there was some type of activity everyone wanted ice at 6:00AM. So a rather noisy machine throughout the night and a rush in the morning wasn't ideal. We like the cafe for breakfast...

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Helpful?
Thank David E
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

Dear Predictable almost, We are very pleased you stayed with us at the Mesa Courtyard and shared your experience. We are glad you liked our Bistro and Fitness Center. We are very sorry to hear you did not enjoy a peaceful night's sleep due to the heavy traffic at the ice machine. We hope to have the opportunity to serve...

San Diego, California
Reviewed 2 October 2016

Stayed here for business. Staff was very nice. Love the small cafe in the lobby, very convenient if you are pressed for time. This hotel is in need of a refresh. Paint and carpet are in need of replacement. The carpet did not only look dingy, but a colleague and I realized that our feet got dirty just walking in...

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Helpful?
Thank MacyandDan
Denise P, Operations Manager at Courtyard Phoenix Mesa, responded to this review

Dear Meh, it will do in a pinch, Thank you for sharing your experience at Courtyard Phoenix Mesa. We are glad to hear that our staff was very nice and that you loved the Bistro. It is our goal to provide excellent customer service! Please accept my sincere apology for your carpet being dirty. I have forwarded this to our...

Northern Virginia, Virginia
Reviewed 27 September 2016

My wife and I recently stayed at the Courtyard Marriott during a family weekend get-a-way in the Phoenix area. The hotel is very comfortable and the staff was very friendly and attentive. The amenities including the pool is well maintained which is important in Arizona.

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Helpful?
Thank Ron M
Denise P, Operations Manager at Courtyard Phoenix Mesa, responded to this review

Dear Comfortable Stay, Thank you so much for sharing your recent experience at Courtyard Phoenix Mesa. We are thrilled to hear that you found our hotel to be very comfortable with a friendly and attentive staff. It is our mission to provide excellent customer service to guests to ensure they have a memorable experience. I will share your comments with...

Reviewed 21 September 2016 via mobile

I stay here occasionally on business trips, the staff definitely keep me coming back. It doesn't matter if it's Sarah, Vanessa, Pedro, Yasim or Antonio working the front desk, they all remember my name treat me like family. The Bistro is a good option for dinner if you get in from work late; Tim, Shelby and Phil are always friendly,...

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Helpful?
Thank Matt84M
Denise P, Operations Manager at Courtyard Phoenix Mesa, responded to this review

Dear Best Staff Ever, Thank you for sharing your experience at Courtyard Phoenix Mesa. We are very happy that our staff is providing the kind of service that will keep you coming back. Thank you for the kind words and please know that we will recognize each associate for their awesome service. We look forward to having you back with...

Arizona
Reviewed 12 September 2016

Stayed four nights for a training conference. The room was booked by an Administrative Assistant at my company. Check-in went fine - the counter help was friendly and efficient. But she failed to notify me that they would be blocking more than the expected room charges on the card. For employees that don't travel frequently, my company issues pre-paid debit...

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Helpful?
Thank Jster
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

Dear Beware of Blocking; We appreciate you taking the time to tell us about your stay at the Mesa Courtyard. We are pleased to hear our staff was friendly and efficient. We apologize for not explaining the hold process our system automatically places on all cards. Thank you for bringing this to our attention and we have shared your comments...

Montana
Reviewed 17 August 2016

If the the place is clean, the bed is comfortable and the shower strong, I'm happy! This fit that bill. Also free parking and wifi. Probably an older property but kept up to date with the signature Courtyard look.

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Helpful?
Thank MontanaKim
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

Comfortable bed and great shower; Thank you for staying at the Mesa Courtyard and enjoying our comfortable bed, strong shower and clean hotel. We are pleased you stayed with us and look forward to seeing you again soon.

Texas
Reviewed 16 August 2016

I've never stayed at a Courtyard before, this is an older property. Staff is nice and breakfast good, but the hotel was undergoing roof repair and the a/c didn't work right in parts of the hotel, hotel hallways. The A/C worked in the rooms just fine, except after being out in 115 degrees and walking into a hallway sauna was...

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Helpful?
7Thank starstruck1061
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

Could have been so much better; We are pleased to hear you enjoyed our nice staff and good breakfast. We apologize that your stay was less than ideal due to roof repairs and AC issues. We agree that it is uncomfortable to have to walk through a hot hallway. We are anxiously awaiting the necessary parts to make the AC...

Reviewed 14 August 2016 via mobile

The hotel was nice. I liked that it had a balcony overlooking the courtyard/pool area. I could never really get the room cool enough to be comfortable, but I'm sure that's just what happens when it's 120 degrees outside. The staff were very courteous. No free breakfast, but that's pretty standard for Courtyard. I would stay here again.

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Helpful?
Thank Cherelle H
Jan S, Manager at Courtyard Phoenix Mesa, responded to this review

"Nice hotel with balcony"; We are so pleased you enjoyed your room with the balcony over looking the pool / courtyard area. Our great staff would love to serve you in the future if your travels bring you back to Mesa.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Phoenix Mesa Hotel is conveniently located just minutes from the Phoenix airport, Mesa Convention Center and Chicago Cubs Spring Training and offers a new, state-of-the-art lobby that is sure to impress even the most experienced traveler. Guests of our Mesa hotel will appreciate flexible lobby spaces, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our lobby experience is The Bistro - Eat. Drink. Connect.® which provides guests with healthy food and drink offerings in the morning and evening dinner service with cocktails. While staying at our Mesa hotel, you can savor your favorite cocktail at our new outdoor experience, enjoy the refreshing outdoor pool, whirlpool, work out at our 24-hour fitness center or visit The Market, open 24/7. For small events, choose from 2 newly-renovated meeting rooms totaling 1,274 square feet. Our Courtyard Mesa Hotel makes it easier to get things accomplished on your stay. ... more   less 

Additional Information about Courtyard Phoenix Mesa

Address: 1221 S Westwood, Mesa, AZ 85210-4919
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $101 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Phoenix Mesa 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Phoenix Mesa Hotel Mesa
Courtyard Mesa
Mesa Courtyard
Mesa Marriott
Courtyard Phoenix Mesa Arizona
Hotel Style:
#6 Family Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Phoenix Mesa staff and other travellers.
3 questions
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Scranton
SeaTac, Washington
over a year ago
Las Vegas, United States
over a year ago

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Questions? Get answers from Courtyard Phoenix Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did have a first floor room which was great.”
 of 5 bubbles NLS1957, 15 Nov 2016 | Read review
“Get a room with a view of the pool and not the street.”
 of 5 bubbles ronm141, 27 Sep 2016 | Read review
“Rooms with even numbers in the main building face the pool. Odd numbers face the parking lot.”
 of 5 bubbles Jster, 12 Sep 2016 | Read review
“East side suite for cooler evenings in the summer temps frequently exceed 115”
 of 5 bubbles keystonekop, 30 Jul 2016 | Read review
“Ask for inside courtyard view room overlooking the pool area.”
 of 5 bubbles U602DGjackd, 28 Nov 2015 | Read review
5 of 5
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