We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenix Marriott Mesa

366 reviews
#21 of 57 Hotels in Mesa
Save
Traveller (97)
Room & Suite (43)
Dining (9)
Overview
  • Excellent24%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible7%
Travellers talk about
“cafe azul”(13 reviews)
“coach tour”(5 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Phoenix Marriott Mesa
Special Offer: Book Now & Earn More
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (366)Write a Review
Filter reviews
359 results
Traveller rating
88
141
76
27
27
Traveller type
Time of year
LanguageEnglish
More languages
88
141
76
27
27
Show reviews that mention
All reviewscafe azulconvention centercoach tourconcierge floorfire pithotel restaurantstarbucks coffeestay there againolder hotelbusiness travelersking roommain streetbreakfast buffetnice propertyone night stayspring trainingworkout room
FilterEnglish
Updating list...
1 - 5 of 359 reviews
Reviewed 2 days ago via mobile

The trainee desk clerk did an exceptional job. Helped me locating my frieght and was very pleasant. The room was the same as the last 3 times I've stayed here. Somewhat tired and in serious need of updating. Hall and elevator area carpets were in...More

Thank joanek10
Response from Tatiana E, Front Office Manager at Phoenix Marriott MesaResponded yesterday

Thank you for coming back to us the 4th year in a row! We appreciate your loyalty and we are looking forward to welcome you back next year so we may have an opportunity to impress you with our remodeled hotel. Please accept our apology...More

Reviewed 6 days ago

I really do not get how this hotel is a Category 6 on Marriott Rewards. It is obvious that it was built in the 80s or early 90s since so many upgradable parts are 20 years or elder. The hallways' carpet is disgusting, I don't...More

Thank trainaholic
Response from Tatiana E, Front Office Manager at Phoenix Marriott MesaResponded 5 days ago

Thank you for your kind words about our staff - they truly enjoy caring about our guests! I am very sorry that our current appearance was not what you had anticipated. Our hotel will go under renovation this summer and we are looking forward to...More

Reviewed 1 week ago

I booked this hotel for 5 of us, being that it was a full service Marriott, I did not research it more. That was my first mistake. Check in went smooth except that my profile asks for a high floor, they only had the 1st...More

1  Thank millertime_tonight
Response from Tatiana E, Front Office Manager at Phoenix Marriott MesaResponded 1 week ago

Thank you for your review! We are sorry you did not enjoy your stay and we are looking into the issues you have described above. Would you please reach out to me at your convenience to discuss your stay? I would appreciate it very much!...More

Reviewed 1 week ago via mobile

The hotel was fine, but just nothing more than fine. It was nowhere near the standard one would expect from a Marriott. Only one towel in the room, limited breakfast options, nothing much close in the way of decent dining options. Disappointing.More

Thank spankk
Response from Tatiana E, Front Office Manager at Phoenix Marriott MesaResponded 1 week ago

Thank you so much for your review! We are within walking distance to downtown Mesa where one can find variety of restaurants including 2 micro breweries. We hope you come back so you may have an opportunity to explore the area! If you would like...More

Reviewed 2 weeks ago via mobile

Where do I start. Checking in was great, very helpful and friendly. Went down hill from there. Hotel and rooms are very dated and since the bill from the previous guest was still on the floor, I'm guessing housecleaning wasn't very thorough. Rooms have no...More

Thank Dean W
Response from Tatiana E, Front Office Manager at Phoenix Marriott MesaResponded 1 week ago

Dear Dean, I am so glad that your check in experience was great, but I was sorry to hear that there were few issues during your stay. I know that our Front Office supervisor Adriana was in communication with you, and I wanted to join...More

View more reviews
PreviousNext
12345672
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$142 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$142 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (97)
Room & Suite (43)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
alfilogist
19 December 2016|
AnswerShow all 4 answers
Response from REIKE P | Reviewed this property |
yes if they have rooms available
0
Votes
JLH041116
1 December 2016|
AnswerShow all 2 answers
Response from REIKE P | Reviewed this property |
Not sure if they do, sorry I have a suv when there.
0
Votes
bf96819
21 June 2016|
Answer
Response from MsCJSeattle |
We had a car rental so we didn't really pay attention to the shuttle. You could call them; I'm sure they would let you know. It was a very nice property, so I would not be surprised if they did have one. The Convention... More
1
Vote
PreviousNext
12
Room Tips
"Do not stay on the first floor."
Read review
"Try to get a room on the club lounge...includes breakfast"
Read review
"The 12th Floor is the Concierge Level."
Read review
"It was very quiet next to the fire exit"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing