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Fairfield Inn & Suites Phoenix Mesa

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Fairfield Inn & Suites Phoenix Mesa
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Minnesota
Reviewed 4 days ago NEW

This is a nice hotel. The room was clean and the bed was comfortable. The front desk, housekeeping and breakfast staff were friendly. It is in a good location with good restaurants nearby. We would stay here again.

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Helpful?
Thank MinnesotaRandy
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear MinnesotaRandy, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We enjoyed having you here, and hope that you will...

Tijeras, New Mexico, United States
Reviewed 2 weeks ago

I would not recommend this hotel. The price was right, but the breakfast was subpar and the bed was much too soft. I had difficulty getting to sleep and did not get a good night's sleep. Had the best been comfortable I would probably have given it a four, but one stays in a hotel to get a good night's...

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Helpful?
Thank Lin M
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Lin M, It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. This issue is being addressed with our staff and management. Thank you for your comments. We hope to see you again and to impress you with our improvements.

Tijeras
Reviewed 2 weeks ago

The room was OK, but the bed caused both my husband and my hip to hurt. Drains in the tub and sink didn't clear quickly. It was clean and the staff was friendly and helpful. It was within walking distance to our event.

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Helpful?
Thank Larada H
VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you very much for taking the time to complete this survey. Your feedback is so important to me. I will follow up the issues that you mentioned. I do hope that you will stay with us again in the future. Have a Great Day!

Reviewed 4 weeks ago

I booked this motel for a two night stay for Spring Training. The room was not up to, what I believe, Marriott standards. The towels and bed sheets were stained and dingy. The tub/shower was discolored as well as having active MOLD spores around the top of the shower! I also noticed the mattress' themselves were in poor and worn...

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Helpful?
Thank Mario S
VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Mario, Thank you so much for your feedback regarding your stay with us in Mesa Az. I truly apologize for the housekeeping issues. I assure you that I will address them immediately. We are under new ownership and they are planning a complete remodel of the property in the near future. Please give us another chance to provide you...

Reviewed 6 March 2017

We spent one Sunday night here in a large king room. The desk person was minimally helpful. The room was clean, but with very limited lighting.. That was a design issue, not the hotel's fault. Only 2 towels in the bathroom, where I usually find 3, and too late to get another. No cups in the bathroom for water. We...

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Helpful?
Thank Susan O
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Susan O, Thank you for taking the time to complete our survey and share your experience! We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be...

San Francisco, California
Reviewed 13 February 2017

This place is a very good value for the price. We had good breakfasts and good coffee in the morning too. Also, the rooms were really quite nice. The hotel is close (15-20 minutes) from the airport. And the staff is quite nice as well.

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Helpful?
Thank MBBMimi
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear MBBMimi, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments to our breakfast and hospitality standards. Your thorough review is greatly appreciated! We are so glad...

La Mirada
Reviewed 9 February 2017

We stayed at the Fairfield Inn 3 nights. The hotel clerk didn't appear to be overly friendly probably because we were initially located in a room next to the elevator. We were relocated to another room which was quite satisfactory as the room was clean and bright and the bed was comfortable. Breakfast was provided downstairs however the oatmeal cereal...

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Helpful?
Thank TravelerLaMirada
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear TravelerLaMirada, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your feedback regarding the breakfast as this will help us...

Issaquah, Washington
Reviewed 23 January 2017

This Fairfield Inn isn't as nice as others we have stayed at and could definitely use some improvements. First thing management needs to do is invest in some new towels, sheets, and bedcovers. Many of the towels delivered over a 6 day stay were yellowed. The sheets/pillow cases on the bed were stained and the bedcover was “well used”. There...

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Helpful?
Thank BigOrangeCat
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear BigOrangeCat, Thank you for your review and your comments regarding your stay. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. On behalf of our entire staff, we thank you for your business and we hope to see you again when...

Des Moines, Iowa
Reviewed 11 January 2017

I stayed here with some friends the night before an early flight home. The hotel was easy to find and wasn't too bad of a drive from the airport. The young man working the front desk was awesome. I wish I remembered his name, I'd give him a shout out. We came in the evening and he recommended a nearby...

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Helpful?
Thank Megan H
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Megan H, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are glad that you were satisfied with the hospitality of our...

Mesa, Arizona
Reviewed 1 January 2017

I've stayed here several times when circumstances required that I could not stay in my condo nearby. I'm happy to report that my last stay was very good, I think they have may have updated the mattresses because it was awesome - felt like a tempurpedic. Room was quiet, good sized. Breakfast was generous and efficient. Plenty of parking as...

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Helpful?
Thank friendlyinsomniac
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear friendlyinsomniac, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We thank you for your loyalty and look forward to serving you again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located across from Fiesta Mall and near Downtown Mesa, this hotel offers an outdoor pool with hot tub, FREE Hotel breakfast, wirless high speed internet, in room fridge/microwave/coffee maker. Onsit e fitness facilities are also available. ... more   less 

Additional Information about Fairfield Inn & Suites Phoenix Mesa

Address: 1405 S Westwood, Mesa, AZ 85210-4915
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $93 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Mesa 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn Phoenix Mesa Hotel Mesa
Fairfield Inn Mesa
Fairfield Mesa
Mesa Fairfield Inn
Fairfield Inn & Suites Phoenix Mesa Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Phoenix Mesa staff and other travellers.
3 questions
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Lynden, Washington
1 month ago

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Questions? Get answers from Fairfield Inn & Suites Phoenix Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have back or hip issues, it's not for you!”
laradah, 11 Apr 2017 | Read review
“Bring your own towels”
N1130VEmarios, 29 Mar 2017 | Read review
“Third floor”
MBBMimi, 13 Feb 2017 | Read review
“Ask for an upstairs room”
TravelerLaMirada, 9 Feb 2017 | Read review
“Don't let them talk you into staying in a room next to the elevator. Contrary to what they say, it does make noise.”
BigOrangeCat, 23 Jan 2017 | Read review
5 of 5