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Our stay was ok. Had to switch rooms because the shower broke. AC unit was very noisy. Room decor seemed clean, but very out-of-date. Exercise room was good. Pool is outside and was good. Breakfast area is small, food typical of a FI. The stairs...More
Response from VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix MesaResponded 2 weeks ago
Thank you so much for staying with us and for your feedback. It is very important to me. I am so sorry that you had to move rooms. On your next stay with us please present this at check in and we will adjust $10.00...More
After reading reviews was somewhat reluctant but I have to tell you for what you paid for it was well worth it. Pool, hotub, a golf course right behind the hotel to blow off some steam for cheap. The breakfast bar was pretty decent again...More
1 Thank scott k
Response from Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix MesaResponded 27 April 2017
Dear scott k,
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a...More
This is a nice hotel. The room was clean and the bed was comfortable. The front desk, housekeeping and breakfast staff were friendly. It is in a good location with good restaurants nearby. We would stay here again.More
1 Thank MinnesotaRandy
Response from Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix MesaResponded 24 April 2017
Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a...More
I would not recommend this hotel. The price was right, but the breakfast was subpar and the bed was much too soft. I had difficulty getting to sleep and did not get a good night's sleep. Had the best been comfortable I would probably have...More
1 Thank Lin M
Response from Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix MesaResponded 13 April 2017
Dear Lin M,
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. This issue is being addressed with our staff and management. Thank you for your comments. We hope...More
The room was OK, but the bed caused both my husband and my hip to hurt. Drains in the tub and sink didn't clear quickly. It was clean and the staff was friendly and helpful. It was within walking distance to our event.
Thank Larada H
Response from VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix MesaResponded 12 April 2017
Thank you very much for taking the time to complete this survey. Your feedback is so important to me. I will follow up the issues that you mentioned. I do hope that you will stay with us again in the future. Have a Great Day!
US$73 - US$111 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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