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Esplendor El Calafate

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1,052 Reviews from our TripAdvisor Community

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Showing 313: English reviews
bruxelles
Reviewed 1 week ago via mobile

In the picture it looks better than in reality. The decor is mostly fake but it's ok. Rooms though are not very clean (we had to ask for room service as soon as we got in as the bathroom clearly was not well cleaned and also the window glass needed to be cleaned again) Rooms are not really nice and...

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Helpful?
Thank rebe1982
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Rebe1982, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni Manager

Buenos Aires, Argentina
Reviewed 1 week ago

We booked 4 nights in this hotel for our honeymoon. Pros:The decor of the place is beautiful, "edgy" and eclectic. that draws inspiration from local elements. The staff has always been very helpful and friendly. The food in the morning buffet brakfast was fresh and good. One night had dinner and ordered a Pork Medallion with beer, bbq sauce, polenta...

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Helpful?
Thank MeliChinaTica
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Melichinatica, Thank you very much for taking the time. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. I would like to inform you that we have performed several tasks in the maintenance of the hotel, such as: Change all the carpets in the corridors, Restore our swimming pool and...

Minneapolis, Minnesota
Reviewed 1 week ago

We stayed here for our first 2 nights in Patagonia. We did not spend much time in the hotel as we were up early for tours each day. The buffet breakfast was great and just what you need to fill up before you leave for the morning. The only compliant was that the carpet in the hallways needs to be...

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Helpful?
Thank jessho7
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Jessho7, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni Manager

Reviewed 2 weeks ago

The Esplendor located on a hill not far away from the small, busy city center of El Calafate. Pretty normal from the outside, by entering the entrance hall a very modern design look and feel, also the bar and restaurant with views through the lake. Staff very young and multilingual. By the way to my room under the roof with...

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Helpful?
Thank Susanne S
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Susanne S, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I will definitively share them with my staff. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni Manager

New York City
Reviewed 2 weeks ago

The hotel has been recently refurnished from the inside, from the outside it looks quite run down but when you get inside it is a great surprise (view pictures). The hall is very large and is furnished with modern and tasteful furniture. The room had a nice view on the lake and was bigger than I expected. Also the wooden...

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Helpful?
Thank RedfordM
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear RedfordM, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni Manager

Reviewed 2 weeks ago via mobile

I'll start with the positives, the staff are extremely good. Excellent customer service, very friendly and attentive... worthy of a 5 star hotel. The lobby is very nice and there is a pleasant bar area. The breakfast is also good by Argentinian standards. Good scrambled eggs and a good selection of sweets. Tours of the glaciers can be booked at...

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Thank Daniel R
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Daniel R, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. If you open the window for 10 minutes, the room will cool 10 degrees. We are located in the south of Argentina. I look forward to the...

Buenos Aires, Argentina
Reviewed 3 weeks ago

I would not recommend staying at this hotel. The lobby is impressive and there's a nice view from there, but that's pretty much it. To have a view from your room you need to pay extra, ours was to the side street, so it didn't really make the walk uphill from town worthwhile. The room was an odd shape, a...

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Thank Shentton
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Shentton, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. If you open the window for 10 minutes, the room will cool 10 degrees. We are located in the south of Argentina. I look forward to the opportunity...

Reviewed 4 weeks ago via mobile

A very swanky lobby upon entering the hotel. To the point I felt very under dressed having spent all day on a bus to get here from peunta arenas! We are on the top floor with a nice room, spacious room and bathroom. The fragrance they use for washing their sheets (or something) is so over powering. I'm asthmatic and...

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1Thank jenyeefa
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Jeenyaeefa, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni Manager

Sydney
Reviewed 24 October 2016 via mobile

Check in was unhelpful as they couldn't find our reservation. Thankfully our tour guide helped out. When we were given our room eventually it was a poky room on the 2nd floor looking out the back of service area. I don't see the point of coming to this hotel up the hill if you don't have a room with a...

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2Thank Deonne S
Fën H, Director de Recepción at Esplendor El Calafate, responded to this review

Dear Deonne , We are very sorry that your stay was not pleasant. Unfortunately when you arrive at the hotel, your agency did not give us the details of your reservation, for that reason the delay was caused. Regarding the room, we have different rates for different type of view rooms, you had booked a concept room without lake view....

Reviewed 22 October 2016 via mobile

Stayed here for 3 nights with my friends. Made a complain with the front desk about the noise from the radiator heater that sounds like a jack that goes off in the middle of the night. I was told they would fix the problem and compensate me from my inconvenience. The next night same problem. And what compensation? I don't...

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1Thank Chris C
Fën H, Director de Recepción at Esplendor El Calafate, responded to this review

Dear Chris, Thank you for staying at esplendor Hotel. We are sorry that your stay wasn´t as good as you thought it would be. We were behind your heater issue, we send people from the maintenance area to check it, and he seems to solved the problem in the morning. Also, The TV signal in the whole town, works the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Esplendor El Calafate

Address: Juan Domingo Peron 1143, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Price Range: $186 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Esplendor El Calafate 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Esplendor El Calafate Hotel El Calafate
Esplendor Del Calafate El
Esplendor El Calafate Argentina - Patagonia
Hotel Style:
#4 Business Hotel in El Calafate
#8 Luxury Hotel in El Calafate
#13 Family Hotel in El Calafate
#15 Romantic Hotel in El Calafate
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Questions & Answers

Here's what travellers have asked, with answers from Esplendor El Calafate staff and other travellers.
7 questions
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Questions? Get answers from Esplendor El Calafate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 3 room will offer a better view.”
 of 5 bubbles jessho7, 26 Nov 2016 | Read review
“Don't bother unless maybe you book a more expensive room with a view.”
 of 5 bubbles Shentton, 14 Nov 2016 | Read review
“ask for rooms with "lake view" astonishing!”
 of 5 bubbles Gcmdv, 11 Oct 2016 | Read review
“If it is hot as for a room not facing the road, you miss out on the view but at least you get a better night sleeping.”
 of 5 bubbles brunomN7393FP, 9 Mar 2016 | Read review
“The lake view was nice, but it is in the distance.”
 of 5 bubbles Jazz_and_cocktails, 3 Mar 2016 | Read review
5 of 5
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