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Alto Calafate Hotel Patagonico

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Alto Calafate Hotel Patagonico
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1,013 Reviews from our TripAdvisor Community

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Showing 161: English reviews
portland, oregon
Reviewed 2 days ago NEW

Stopped here before a hiking tour in Patagonia - loved it. It's on the out-skirts of town, but has a shuttle to/from downtown (you can walk there too). The staff is really helpful -- good food in the restaurant. The spa is great with really reasonable pricing!

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Helpful?
Thank sgalatz
New York City, New York
Reviewed 2 days ago NEW

Don't take me wrong: the property is nice, has an astonishing view from the lake, and the rooms are very comfortable! Reasonable amenities and a shuttle service that takes you to town every hour. But the front desk staff is NOT friendly at all, the opposite: very unfriendly! They have not changed the breakfast menu during our whole stay! Cleaning...

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Thank LAschermann
Boston, Massachusetts, United States
Reviewed 2 weeks ago via mobile

While visiting El Calafate, my partner and I stayed at this hotel. It has a beautiful mountain top location, with a spectacular view of Lake Argentino, but the hotel needs maintenance PRONTO! The couches in the lobby seems as if they been there since it first opened. The room we stayed in, even though the bed was comfortable, the carpet...

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Helpful?
Thank Mcueria
HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this review

Dear Mcueria First at all, we really apologize about the bad experience, your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel. Regards e-commerce dept. Alto Calafate Hotel

A TripAdvisor Member
Level Contributor
11 reviews
6 hotel reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Modern hotel with very new and luxurious rooms. However, water handles fell off. Very spotty and unreliable internet. Unfriendly front desk staff. They were short and not very helpful. Location however was very nice overlooking town and landscape. The restaurant is open around the clock, 24 h per day, which is also nice. Food was good and waiters attentive.

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Thank A TripAdvisor Member
HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this review

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Have a nice day e-commerce dept.

London
Reviewed 4 weeks ago

We stayed in this hotel for a couple of nights. It has a good, scenic view and with the wind howling around the upper stories makes for a very atmospheric stay. It is located on the edge of town but has a regular shuttle service. The room was comfortable enough but overly kitted out with facilities - it is slightly...

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Thank liverpool1023
HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this review

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Have a nice day e-commerce dept.

Reviewed 13 December 2016 via mobile

Cons - Room had musty smell; needs upgrade; far from town; wifi service barely worked (computers were very old and dirty - see pic of keyboard); Pros - restaurant service very good, food good Advice - stay at Hotel Posada Los Alamos instead..much nicer, rooms much nicer, in town, wifi works!, service amazing.

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Thank Beaulieu12
HotelesIdea, depto e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear Beaulieu12 We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Regards e-commerce dept. Alto Calafate Hotel

London, England
Reviewed 10 December 2016

We stayed here for 3 days in December and used it as a base for visiting the nearby glaciers. The hotel is set on a hill outside the town and has a view over the lake in the distance with mountains and snow further beyond. We had a perfectly adequate room on the first floor front of the hotel overlooking...

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Thank NDW_Wimbledon
HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this review

NDW_Wimbledon, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Have a nice day e-commerce dept.

Reviewed 22 November 2016 via mobile

Great views. This hotel is quite big but is warm and friendly. Rooms are fine but we were at the back so no view. Views great from restaurant though. We thought the breakfast good and dinner good value. Main complaint would be that the rooms get too warm and sheets aren't cotton. Also for the excursions you are the first...

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1Thank Katy T
HotelesIdea, e-commerce depart. at Alto Calafate Hotel Patagonico, responded to this review

Dear Katy, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Have a nice day e-commerce dept.

A TripAdvisor Member
Level Contributor
14 reviews
7 hotel reviews
3 helpful votes
Reviewed 13 October 2016 via mobile

My wife, uncle and I went to dinner here to check out the hotel while eating. The hotel is beautiful and so is the restaurant. The view from the restaurant is by far the best thing about it. At first they told us no tables available but then we pointed out the nine empty tables so they sat us down....

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Thank A TripAdvisor Member
HotelesIdea, Alto Calafate e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this review

Dear Sir, Thanks for staying with us. We appreciate your feedback, your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel. Have a nice day Alto Calafate e-commerce dept.

Santiago, Chile
Reviewed 20 September 2016

We visited with our family (including our three kids) in September and really enjoyed staying at the Alto Calafate Hotel. The Good: -Great common rooms, including a beautiful lobby with fireplace - nicely decorated and cozy -Excellent restaurant where we were absolutely blown away by the Patagonian lamb. We have lived in Chile for 6 years now and have been...

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1Thank WeylandFamily
HotelesIdea, e-commerce dept at Alto Calafate Hotel Patagonico, responded to this review

Dears WeylandFamily Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Your complaints about the Staff are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel. Have a nice day Alto Calafate e-commerce dept.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Alto Calafate Hotel, where the beauty of the landscape is combined with the functionality of the ambiances, achieving the perfect combination of elegance, comfort, service and the most impressive views of Lago Argentino and Cerro Calafate.Alto Calafate Hotel is strategically located at the entrance to the city on the way to the airport and 3.5 kilometers from downtown. Placed on a hillside, you will be able to please yourself admiring the wonderful panoramic view of the lush landscapes of Patagonia.Among the distinguished services offered by Alto Calafate Hotel its restaurant highlights, with international and regional cuisine that includes traditional dishes from Patagonia Argentina. Once there you will be able to observe the beauty of Lake Argentino while sipping exotic delicacies.You will have at your disposal the services of Transfer to the city center, Multipurpose Room, Laundry, Room Service, Business Center and Wireless Internet Access in the whole building.Alto Calafate Patagonico Hotel is the perfect complement to make your experience in Patagonia, a sanctuary of peace, warmth and comfort with high quality standards and are the perfect contrast to the untamed land of dreams. ... more   less 

Additional Information about Alto Calafate Hotel Patagonico

Address: Calle 2000, #141 | Villa Parque Los Glaciares, El Calafate, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Price Range: $189 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alto Calafate Hotel Patagonico 4.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Alto Calafate El
Alto Calafate Hotel Patagonico El Calafate, Argentina - Patagonia
Hotel Style:
#3 Business Hotel in El Calafate
#6 Luxury Hotel in El Calafate
#9 Family Hotel in El Calafate
#10 Romantic Hotel in El Calafate
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Questions & Answers

Here's what travellers have asked, with answers from Alto Calafate Hotel Patagonico staff and other travellers.
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Stamford, Connecticut
over a year ago
Seattle, Washington

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Questions? Get answers from Alto Calafate Hotel Patagonico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front of the hotel will have lake views”
 of 5 bubbles NDW_Wimbledon, 10 Dec 2016 | Read review
“Definitely want to stay again”
 of 5 bubbles guangyuc2015, 18 Sep 2016 | Read review
“Excellent views and breakfast”
 of 5 bubbles 127julietm, 28 Mar 2016 | Read review
“Ask for a lake view”
 of 5 bubbles IanBTotteridge, 16 Mar 2016 | Read review
“Front of hotel over looking the lake.”
 of 5 bubbles tomdU7413ML, 9 Mar 2016 | Read review
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