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Xelena Hotel & Suites

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Xelena Hotel & Suites
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905 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Sydney, Australia
Reviewed 5 days ago NEW

Nice location and we did have a pleasant view of the lake. Tired rooms, but the A/C worked well and the beds were comfortable. The bathroom had a few issues (old fashioned, small and tired) - the shower is in the bath, with a shower curtain and is incredibly narrow. The meant that the fabric from the curtain was difficult...

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Helpful?
Thank Kriselda
Rome, Italy
Reviewed 1 week ago

Stayed here for one night. Location is very nice and views are good. Rooms are very large but old and stale: worn carpet, decaying walls, tired decor. Bathroom has only a bathtub and a ridiculously small sink. Pool is small but nice. Breakfast is average. This is definitely not a 5-star hotel, it needs extensive revamping. From what I have...

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1Thank AGPO
El Calafate, Argentina
Reviewed 1 week ago

We were greeted by delightful and helpful front desk staff who spoke good English. Our room (junior suite ) was comfortable and had a good view of the lake but we might as well have been in a dormitory with the rest of the guests as every sound from the corridors (banging doors) and every sound from the rooms (...

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1Thank Samba0397
Reviewed 1 week ago

Decent service with an extraordinary infinity pool. There is a lake view from the pool. Concierge was helpful in making dinner reservations for me when I was there. However, the hotel was a little understaffed when there are queues in front of the front desk. Other in-room meals were alright.

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Helpful?
Thank Patrick L
Cape Town Central, South Africa
Reviewed 2 weeks ago

We enjoyed our three night stay at this upmarket hotel a bit outside the main town. Service was friendly and staff spoke English. However, they are understaffed during high season. Daniel at reception was very good but he had to check in a lot of people and also carry their bags to the rooms and answer the phone. He helped...

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1Thank poleinahole1
New York City, New York
Reviewed 2 weeks ago via mobile

This hotel ranks at the bottom of the 4 hotels we have stayed on our trip to Argentina. The furnishings in the room were worn. Missing grout in several spots in the bathroom. New Year's Eve dinner was inedible. Breakfast was barely adequate. There is not a concierge. We asked the front desk to make us a dinner reservation for...

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Thank Bobby159
New York City, New York
Reviewed 2 weeks ago via mobile

The tv stations are wrong. The food is absolutely disgusting the chicken I had for lunch tastes like dry old meat that was definitely frozen. The wifi they tell you works and is absolutely awful. The towels are hard and make ur face bleed. The water is not drinkable in the sink. The money is not worth anything. Never come...

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Thank penissicker
New York City, New York
Reviewed 2 weeks ago

Xelena has a great location right on the bay. You walk down steps and it's right there. To get into town, there's a shuttle or it's about a 40 minute walk or so along the bay. The room looked out at this same bay. The rooms were nice, clean and modern.

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Thank serenev0yager
Reviewed 4 weeks ago

Excelent hotel. Amazing employees who are always helpful. Bedrooms are really big facing the bay. Very nice swimming pool in and out overlooking the Round Bay. It has bus transfer to town. The restaurant is good and there is also a bar where you can eat.

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Thank Viviana V
Panama Province, Panama
Reviewed 4 weeks ago via mobile

We arrived at the hotel for our one night stay prior to exploring other parts of the region around El Calafate. The hotel is just outside the small town Calafate, you can walk into town via a scenic route and it takes about 40 mins at a leisurely pace. The rooms and bathroom with a shower in the tub are...

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Helpful?
Thank LAEAI

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed for guests to enjoy the best landscapes of Argentine Patagonia, at all times of the year. Confort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services that it offers its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events. ... more   less 

Additional Information about Xelena Hotel & Suites

Address: Rene Favaloro 3548, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Price Range: $199 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Xelena Hotel & Suites 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Xelena Deluxe Hotel El Calafate
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Hotel Style:
#3 Spa Hotel in El Calafate
#5 Business Hotel in El Calafate
#8 Luxury Hotel in El Calafate
#11 Family Hotel in El Calafate
#22 Romantic Hotel in El Calafate
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Questions & Answers

Here's what travellers have asked, with answers from Xelena Hotel & Suites staff and other travellers.
8 questions
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Questions? Get answers from Xelena Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms at the front”
 of 5 bubbles Kriselda, 14 Jan 2017 | Read review
“Stay away if you want a luxury experience!!! Supposedly ranked five star!!!!”
 of 5 bubbles Samba0397, 9 Jan 2017 | Read review
“best view, good pool, quiet rooms, comfy bed”
 of 5 bubbles PatrickL798, 8 Jan 2017 | Read review
“Best rooms look on to the Round Bay. Very quiet. Amazing view of Lago Argentino behind the bay”
 of 5 bubbles 289vivianav, 19 Dec 2016 | Read review
“suites overlook the lake but the regular rooms are at a higher level, but then the lake isn't close by the land area”
 of 5 bubbles JPHazarat, 16 Nov 2016 | Read review
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