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Xelena Hotel & Suites

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Xelena Hotel & Suites
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923 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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London, United Kingdom
Reviewed today NEW

This hotel is better prepared for groups than individual travel. Excellent restaurant and helpful staff but rather impersonal central area with small pool and spa. Some distance from the town which makes visits more complicated.

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Helpful?
Thank 888anthony
Philadelphia
Reviewed 1 week ago via mobile

El Calafate is a tourist town with many souvenir shops and family hotels - Xelena Hotel strives to be a finer hotel. It offers lovely public areas and.very gracious service along with an onsite restaurant serving fine cuisine. Its rooms are not quite up to the same standard as its restaurant and public areas but they are very comfortable nevertheless....

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Helpful?
Thank saramatthews
Milan, Italy
Reviewed 1 week ago

This is not a 5 star hotel. The suites are fine but the rooms are small and really need refurbishing. The restaurant is only "a la carte" and it takes you hours to get your meal. The breakfast is ok, but again not a 5 star breakfast. Good bar, with quicker service, I suggest not to use the restaurant but...

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Helpful?
Thank fpav
Milano
Reviewed 3 weeks ago via mobile

Xelena is a medium 4 stars hotel, not a 5 stars! It is nice, rooms are clean but with low quality complimentary bath products Nespresso coffee only in suites, but you will be charged 35 pesos for each, without ay notice Breakfast ok but nothing special Hotel is far from downtown, but it has a beautiful view

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Helpful?
Thank Nembac
Dublin, Ohio
Reviewed 3 weeks ago

Stayed here 3 nights in lieu of a more expensive hotel which was shut down by the Argentinian Government. Pleasantly surprised. Located on Lake Argentina, The rooms were nice and I think all rooms fronted the lake. Nice restaurant and bar restaurant area. Decent spa and pool/hot tub area. Reasonable prices and quaint gift shop. Very acceptable

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Thank jcsrivrad
Reviewed 4 weeks ago via mobile

Changed hotels and took this one which is out of the town area so quiet Have sort of the view of the lake but rooms available if not booked out with full lake view Spa swimming pool and a lazy atmosphere Great place to recharge the batteries Food ok and available at the bar as we eat early Folks accommodating

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Helpful?
Thank Yvonne W
Sydney, Australia
Reviewed 4 weeks ago via mobile

Stayed 2 nights and hotel was good for purpose. Rooms comfortable and hotel is a 2 km walk into town - with regular shuttles if not up to the walk. Breakfasts good and staff helpful. Hotel assisted with confirmations of transfers etc.

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Helpful?
Thank JohnMSyd
sydney
Reviewed 19 January 2017

We spent three nights at Xelena in a junior suite with a lake view while visiting nearby glaciers. The rooms are tired, the walls between rooms are paper-thin and the breakfasts are disappointing. While the hotel may tick the five star boxes (swimming pool, etc.), it's difficult to understand how it earned five stars. Influenced by TripAdvisor's negative reviews of...

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Helpful?
Thank courtenay37
Sydney, Australia
Reviewed 14 January 2017

Nice location and we did have a pleasant view of the lake. Tired rooms, but the A/C worked well and the beds were comfortable. The bathroom had a few issues (old fashioned, small and tired) - the shower is in the bath, with a shower curtain and is incredibly narrow. The meant that the fabric from the curtain was difficult...

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Thank Kriselda
Rome, Italy
Reviewed 9 January 2017

Stayed here for one night. Location is very nice and views are good. Rooms are very large but old and stale: worn carpet, decaying walls, tired decor. Bathroom has only a bathtub and a ridiculously small sink. Pool is small but nice. Breakfast is average. This is definitely not a 5-star hotel, it needs extensive revamping. From what I have...

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1Thank AGPO

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed for guests to enjoy the best landscapes of Argentine Patagonia, at all times of the year. Confort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services that it offers its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events. ... more   less 

Additional Information about Xelena Hotel & Suites

Address: Rene Favaloro 3548, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Price Range: $170 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Xelena Hotel & Suites 4*
Number of rooms: 71
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Also Known As:
Xelena Deluxe Hotel El Calafate
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Hotel Style:
#3 Spa Hotel in El Calafate
#5 Business Hotel in El Calafate
#6 Luxury Hotel in El Calafate
#11 Family Hotel in El Calafate
#22 Romantic Hotel in El Calafate
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Questions & Answers

Here's what travellers have asked, with answers from Xelena Hotel & Suites staff and other travellers.
8 questions
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Questions? Get answers from Xelena Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for lake view”
 of 5 bubbles 888anthony, 27 Feb 2017 | Read review
“Choose the suites on the second and third floor, they are the newest.”
 of 5 bubbles fpav, 15 Feb 2017 | Read review
“lower floors closer to waterfront”
 of 5 bubbles jcsrivrad, 3 Feb 2017 | Read review
“If one must stay here, ensure you have a lake view.”
 of 5 bubbles courtenay37, 19 Jan 2017 | Read review
“Lake view rooms at the front”
 of 5 bubbles Kriselda, 14 Jan 2017 | Read review
5 of 5