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Hotel Santa Cruz

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Traveller (27)
Room & Suite (32)
Dining (2)
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Overview
  • Excellent12%
  • Very good31%
  • Average48%
  • Poor4%
  • Terrible5%
9 Aug 2017
“Decent place to stay”
26 Apr 2018
“Horrible”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
All hotel details
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Reviews (120)
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1 - 5 of 11 reviews
Reviewed April 26, 2018 via mobile

Rooms are SWELTERING hot with no way of regulating temperature. The staff is grumpy with the nigh time guy at tge front desk is a nasty little mn with no interest in helping. There must be better places to stay in the area.

Thank Lyle B
Reviewed August 9, 2017 via mobile

Hotel well maintained and on good location. Restaurant also nice. Food is nice and not so costly. Rooms are small compare to other hotel in same price. Staff is very cooperative. Wifi is good. Can be more better.

Thank Vijay K
Reviewed August 11, 2016

Was stranded in this town which looks and feels as it has seen better days. Room basic but clean. Breakfast however was very poor. The staff were friendly; a bonus in a town that for historical reasons has mixed feelings towards the British

1  Thank jd72London
Reviewed June 1, 2016 via mobile

Got sent to this hotel after aerolineas canceled our flights. And that of hundreds of others. The hotel checked me in in seconds and offered a free dinner ( with wine) the staff were very kind and very accommodating. I was so worried about my...More

Thank angelina1813
Reviewed March 9, 2014

Exactly what you can expect of a business hotel: large enough room with adequate bathroom, rather bland decorations and clean. Off street parking and a friendly staff. Breakfast was not to big an affair but adequate, regrettably the tablecloths were not clean.

Thank Frederique V
Response from Hotel S, Gerente at Hotel Santa CruzResponded March 10, 2014

dear Guest thank you very much for your comment. We work to improve every day. regards

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$38 - US$645 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$38 - US$645 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (27)
Room & Suite (32)
Dining (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"Rooms are all alright with the noises, but the back is more quiet."
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"To see the street ask for the east side of the building in the new wing."
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