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Hotel Casa Santa Lucia

Calle las Cantonizadoras 1, Banos 180301 Ecuador
COVID-19 update: See the added health and safety measures this property is taking.Read more
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (22)
Room & Suite (8)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-09-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-09-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 83 B&Bs / Inns in Banos
Santa Lucía es el sinónimo de una experiencia única y diferente de hospitalidad en la ciudad de Baños de Agua Santa , cada detalle visual y emocional, representa el compromiso del buen servicio y atención que tenemos para ofrecer a nuestros huéspedes. Una estadía en Santa Lucía es mucho más que una simple noche de descanso, es el espacio donde cada recuerdo se vuelve una vivencia con nosotros
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bicycle rental
Airport transportation
24-hour security
24-hour check-in
24-hour front desk
Car park
Bicycle tours
Walking tours
Shuttle bus service
Car hire
Taxi service
Clothes dryer
Laundry service
Washing machine
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Room features
Blackout curtains
Private balcony
Wardrobe / wardrobe
Extra long beds
Bath / shower
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
57Reviews0Q+A3Room tips
Traveller rating
  • 57
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Time of year
Traveller type
Selected filters
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Popular mentions
BBowditch wrote a review Jul. 2021
Al Ain, United Arab Emirates3 contributions2 helpful votes
Cristina made us feel welcomed like a family member from the very beginning of our stay. Providing a great breakfast, laundry service, and accommodating us without hesitation. Additionally, Freddy provided transportation so we could grab dinner, coordinate with our tour guide, and go to the next city (almost six hours away) over the two days of our stay. Absolutely wonderful hosts!
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Date of stay: July 2021Trip type: Travelled with friends
Giovanni Andrés wrote a review Jul. 2021
1 contribution
Incredible service, we were so happy with our stay in the Santa Lucia hotel. They treated us like kings and queens. The breakfast was amazing and they guided us to the best activities in the city of Baños.
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Date of stay: July 2021
erin w wrote a review Jun. 2021
Philadelphia, Pennsylvania110 contributions18 helpful votes
Came to Banos in June 2021 with my partner after leaving Quito. We booked Casa Santa Lucia after reading all of the amazing reviews and it surely did not disappoint! The hotel is a great family run business. Both Fredy and Cristina are amazing hosts and did everything they could to make our stay in Banos fun and cozy. Fredy speaks great English (which was helpful for us since our Spanish is not very good). Fredy was able to give us lots of good tips on where to go in Banos and also around Ecuador. They provided an excellent breakfast for a cheap fee. Just what we needed before heading out to our day’s adventure. Fredy always greeted us each night with a coffee as well while we were getting ready to head to dinner. Little caffeine boost we needed after a long day. The hotel is very very clean and has everything you will need for a stay in Banos. It is located in walking distance to all the bars and restaurants in Banos but far enough that you don’t hear any of the sounds coming from the Downtown area. We walked to the restaurants each night from the hotel and it took us about 10 minutes. The walk felt very safe but on the few occasions we wanted to be lazy, a taxi was only $1. The hotel is equipped with good wifi and Netflix and youtube on the tv. Fredy arranged tours for us as well that were perfect and showed us what Banos is all about. If you are looking for a quaint place that feels like family- this is it! I do not want to leave but I know that I will be back some day :)
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Bring cash to Banos or be prepared to get some out when you get here. Many businesses are new or...
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Suevacation wrote a review Jun. 2021
Miami, Florida9 contributions
I recently had a chance to visit Banos De Agua and stayed at this quiet hostal. The staff were very attentive to all of my needs and the food was great, I have to say my favorite was their coffees. The location was great and there was plenty of activities to do within a short walk. The staff helped me book local trips for hiking and viewing the local waterfalls. They offer a taxi service to and from the airport for a good price and also to other destinations in Ecuador. I would definitely stay here again.
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Date of stay: June 2021
NEJxxxx wrote a review Jun. 2021
Belgium114 contributions23 helpful votes
The hostal is located at 5 minutes walking from the centre of Banos in a quite street. The room was very comfortable (big beds, view on the volcano, clean, WiFi, tv with Netflix,...) The commons areas are clean and coffee & tea available for free. Freddy and his wife are very friendly and make sure that you will have a nice stay. Freddy is also a very good guide if you need one for a day tour. WE REALLY RECOMMEND. (JUNE 2021)
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Il y a possibilité de se garer dans la rue qui est calme. Possibilité de déjeuner ou se poser...
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EcuadorTungurahua ProvinceBanos
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Frequently Asked Questions about Hotel Casa Santa Lucía
Which popular attractions are close to Hotel Casa Santa Lucía?
Nearby attractions include Church of the Virgin of the Holy Water (Nuestra Señora del Agua Santa) (1.0 km), Zoologico de San Martin (0.8 km), and Leprechuan Bar (0.9 km).
What are some of the property amenities at Hotel Casa Santa Lucía?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Hotel Casa Santa Lucía?
Top room amenities include a kitchenette, blackout curtains, and extra long beds.
Is parking available at Hotel Casa Santa Lucía?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Casa Santa Lucía?
Conveniently located restaurants include Sher E Punjab RINCON DE LA INDIA, Arepas To Go, and Alto Caribe Restaurant Bistrot.
Does Hotel Casa Santa Lucía have an airport shuttle?
Yes, Hotel Casa Santa Lucía offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa Santa Lucía?
Yes, laundry service and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Hotel Casa Santa Lucía?
The staff speaks multiple languages, including English and Spanish.
Is Hotel Casa Santa Lucía accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.