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Tanoa Tusitala Hotel

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#2 of 30 Hotels in Apia
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Tanoa Tusitala Hotel
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654 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Reviewed 16 January 2016

We chose this hotel for a family trip with ten of us including four children under ten. It is ideally located in central Apia right next to the bus station, the 'old market' (which sadly burnt down in the last couple of days) and the fish market. The hotel is well designed in well kept pretty gardens with a large...

2Thank Oranges99
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Oranges Thank you for taking time out to write your review and hope you had a painless trip all the way back to the UK. Moreover we are glad that you and the tribe enjoyed their stay in Samoa and were able to catch up with family and have an authentic Samoan experience. Important to us is that you...

Reviewed 15 January 2016 via mobile

Tanoa is a comfortable, clean & well appointed hotel. The restaurant delivers great food and you have the option of room service. Staff are friendly and helpful. Location is central enough but far enough away from the hustle and bustle of Beach Road. The grounds are well kept and staff are always well presented.

Thank Lori S
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Lori Whilst we never would be so bold as to say we are the best hotel in Apia we will certainly graciously except your compliment. There are several different accommodation options depending on your budget and we all offer different levels of comfort according to your requirements. As the largest hotel in Apia we are certainly very popular with...

Sydney, Australia
Reviewed 13 January 2016 via mobile

Tanoa has great facilities, good breakfast and the staff are usually pretty good. The rooms have what one needs, the air conditioner in the rooms work well and the showers have strong hot water. A couple of times throughout our 1 week stay we had to ask for our rooms to be serviced and for towels to be brought to...

1Thank MsPale
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Ms Pale Thank you for returning to Tanoa Tusitala once again for your family holiday. We are glad that we could accommodate your needs and look forward to seeing you next year. Regards Jason and the Tanoa Tusitala team

Reviewed 1 January 2016

My family stayed in 2 rooms for 3 nights at Tanoa during the week of Christmas, and it was the best experience for my children! Kudos and Many THANKS to the lovely staff at the front desk, Lofi and gals, who served me well during my last-minute reservation just less than two hours before I checked in. It was actually...

Thank JC L
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa JC It is fantastic to hear that the hotel and the team had such a positive impact on your Christmas celebrations and we were able to accommodate you at such short notice. More importantly we are delighted that your children had the time of their life and look forward to welcoming you all back in the future. Regards Jason...

Emirate of Dubai, United Arab Emirates
Reviewed 28 December 2015

We stayed here as a family 7 of us over 5 rooms. The hotel itself was good and functional, however 2 of us were working so it didn't really provide services (wifi) for business people. However the management provided us with useful information on how this could be remedied, so that we were able to work efficiently while on the...

1Thank Zymoticbug
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Zymoticbug We appreciate your review. particularly considering some of our guests perhaps embraced the festive season with a little too much joy and vigor. Our guests safety and security is paramount and we are pleased we were able to resolve matters and your group was able to enjoy the rest of their stay. Regards Jason and the Tanoa Tusitala...

Perth, Australia
Reviewed 25 December 2015

Great location. Best hotel in Apia. Very helpful attentive staff who go above and beyond to assist you. It is short walk from the centre of town, government offices, bus station and colourful markets, yet quiet, set in beautiful tropical gardens opposite the harbour wall, a park and the ocean. Hotel transfers to and from the airport were prompt and...

Thank deliahay
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Deliahay We are glad we were able to assist you having a complete Samoan experience and certainly appreciate your comprehensive review which covers all aspects of what we strive to provide for our guests. Samoa is a unique Pacific destination and visitors who embrace the culture and its people get the most out of their time here. I would...

Reviewed 10 December 2015

I found the rooms very nice & comfortable. East to relax here. Staff were very friendly & helpful. Breakfast was good and the staff made us a few 'fresh off the press' muffins. The only downer was the TV channels. Out of maybe 8 channels it was hard to find 1 decent channel. It would be nice to have just...

Thank Hazeyboy94
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Hazyboy First of all thank you for choosing to return to Tanoa Tusitala after a year away. We are glad that we have managed to maintain our service levels, however we will be reviewing our entertainment options. Regards Jason and the Tanoa Tusitala team.

Wellington, New Zealand
Reviewed 10 December 2015

The Tanoa Tusitala Hotel features a portrait of Robert Louis Stevenson ("tusitala" or teller of tales) behind the reception desk, and was a good base in Apia for my eventual trip up Mt Vaea to see "Requiem" inscribed on the tomb of RLS. I stayed at the hotel for about two weeks, and while it rained most days I loved...

Thank Vince C
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Vince It appears that we are able to deliver a consistent level of service that satisfies most of our guests. This combined with our rooms and amenities and our proximity to town make us a very popular place to stay in Apia. Considering we are currently the biggest and busiest hotel in Apia we are proud that we are...

New York City, New York
Reviewed 1 December 2015

The Tanoa Tusitala really demonstrated the kind of customer care and attention a traveller can only hope for if you have an emergency. The hotel staff, from General Manager Jason Strickland and Operations Manager Miss Selau Solofa, really stepped up and devoted a lot of time,and effort to help us when we had an emergency in Apia.Its unusual in modern...

Thank stanley l
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Stanely I do recall your circumstances and we are genuinely happy that we were able to assist and at the same time demonstrate true pacific hospitality. The team appreciates the recognition you have afforded them and we do hope the rest of your trip was without incident. We do urge any guests to approach us should they require any...

Reviewed 26 November 2015

As producers of an annual music event in Apia, the Tanoa has been our base for the Festival for two years now. The manager and staff have, on both occasions, 'pulled out all stops' to provide and source all we needed on site for the performances held in their fabulous conference centre. At the same time they have ensured that...

Thank OperatifAus
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Operatif We are all thrilled that your group enjoyed themselves yet again at the Tanoa Tusitala hotel. It was indeed a pleasure looking after you all and participating in such a unique cultural exchange. We certainly couldn't ask for a more glowing review of our hotel and team and genuinely look forward to welcoming you all back again next...

244 photos of this hotel

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Hotel & Grounds (31)
Pool/Beach Area (42)
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Business Centre/Function Rooms (2)
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All Management Photos (5)
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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 

Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Region: Samoa > Upolu > Apia
Price Range: $166 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#2 Luxury Hotel in Apia
#4 Family Hotel in Apia
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Questions & Answers

Here's what travellers have asked, with answers from Tanoa Tusitala Hotel staff and other travellers.
6 questions
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Questions? Get answers from Tanoa Tusitala Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking pool nice view but a little noisier if you dont mind it.”
ButterflyShine, 8 May 2017 | Read review
“Corner upstairs room was great.”
Christine1152, 23 Apr 2017 | Read review
“Rooms close to bar will endure crowd noise on Saturday nights.”
saulele, 19 Apr 2017 | Read review
“west side has nice sunset view from upper floor”
adisirat, 30 Mar 2017 | Read review
“There were obviously quieter areas in the complex. We should have asked for a quieter area. I'm sure they would have kindly obliged.”
roset550, 26 Mar 2017 | Read review
5 of 5
US$96* /night
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Prices are for 1 room, 2 adults
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