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Sanctuary Camelback Mountain

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Sanctuary Camelback Mountain
Sanctuary Camelback Mountain
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1,566 Reviews from our TripAdvisor Community

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Showing 1,549: English reviews
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Dublin, Ohio
Reviewed 4 days ago NEW

This property is truly a sanctuary tucked into the side of Camel Back Mountain. I was here for a business meeting so was unable to take advantage of all the amenities, however the property itself and the service of the staff was outstanding. First class all the way. One simple example of the type of responsiveness from the staff -...

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Thank ReviewsByRich
Charleston
Reviewed 1 week ago via mobile

Always a wonderful experience from the time you pull up to the time that you reluctantly leave. Staff are great with a strong service orientation. Food is always wonderful. Accommodations are spacious and comfortable.

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Thank 539barryr
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for your continued support over the years. We are delighted that you had another wonderful stay and that we continue to raise the bar with each visit. It is great to hear that our dedication to service continues to shine through and ensure you enjoy your time with us. We sincerely appreciate you taking the time to write...

Reviewed 1 week ago

Disclaimer. I actually stayed at a neighboring hotel but used this one's services as well. I have been to a few other spa's as well. Most notably Sundara in WI. This is a beautiful hotel that just feels welcome, relaxing, and classy. All at the same time. Just walking in makes you feel batter. The limited staff i interacted with...

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Thank Eric M
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for stopping by the property during your recent visit to the Scottsdale/Phoenix area. We are happy to hear that both the resort and staff impressed during your experience here. We really appreciate you taking the time to write a review and hope you can convince your wife to come back and stay with us.

Illinois
Reviewed 1 week ago

The Sanctuary is a lovely small resort that allows for the perfect alternative to the huge hotel properties. The rooms are large and include a fireplace, wrap around porch, living room, bedroom, and big bathroom with a walk-in shower and soaking tub. The food was delicious, the spa was perfect (ask for a spa room that can open up to...

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Thank travelzalot22
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted that you had such a great visit and found us to be the perfect alternative to the larger hotel properties in the area. It sounds like you really enjoyed the room and your experience at the spa, which we always love to hear. We are glad...

Duluth, Georgia
Reviewed 1 week ago via mobile

The facilities are everything you expect and more than the pictures. What the pictures don't show is the amazing dedication of the service people here. They wear ear communication devices like secret service people to request and ask about things and check on what you need without having to go off and search and find. Never letting more than a...

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Thank rogersgreen
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay and spa with us here at Sanctuary. We are very happy to hear that we lived up to the photos you had seen and that our team's dedication to service really shined through, ensuring a wonderful experience overall. We truly appreciate you taking the time to write a review and hope you will come...

San Francisco, California
Reviewed 1 week ago

I stayed here last September and could only stay for two nights as part of a girls trip. I wanted to come back and bring my husband and more fully experience the property since on the last stay much of our activity was off property or in one of the homes. We were blessed with another two night stay this...

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Thank stratiguy
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for returning for another stay with us after your recent girl's getaway. We are very happy to hear that you hand another wonderful visit and that we continued to live up to our name. We are glad the team was able to make you comfortable despite the delay in you room check-in. It is great to hear that...

Gypsum, Colorado
Reviewed 1 week ago

I was so happy at the Sanctuary!!!! This is an amazing place...very friendly, staff very helpful and happy, and the setting spectacular. In the hustle and bustle that is the Scottsdale area during spring training, the Sanctuary is a quiet and lovely haven. I felt like a queen!

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Thank ljanklow
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are very happy that you had such an enjoyable stay with us. It is great to hear that the staff took excellent care of you and helped ensure you had a great visit. We are glad we were able to provide a nice quiet escape from the hustle...

Saint Louis, Missouri
Reviewed 2 weeks ago

Every detail is perfect about Sanctuary!! The people are so friendly and are there with what you need before you know you need it! The room and the food and the staff were all amazing! If I had one complaint it would be the coffee/espresso maker was hard to use....other than that, perfection!

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Thank rbwoll
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. It sounds like you had a wonderful and memorable visit with us, which we always love to hear. It is great to hear that we every detail was perfect and that our dedication to service really helped ensure a great stay. We do appreciate your feedback about the coffee/espresso...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Having been here before on business, this was a memorable experience with my college age daughter. I loved staying in the spa casitas rather than the ones further away. They are decorated more warmly, and are close to everything. Some are more private than others. Ask when booking. Elements is a spectacular view for dinner around sunset. Highly recommend this...

Review collected in partnership with this hotel
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Thank Carole C
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to hold your mother/daughter getaway with us here at Sanctuary. We are delighted that you ladies had such a wonderful experience and really enjoyed your spa casita. We are glad you were able to enjoy a sunset dinner at elements during your visit as well. We truly appreciate you taking the time to recommend our resort...

Reviewed 2 weeks ago

Our entire stay was amazing from start to finish. Check in couldn't have been easier or more friendly. Valet and bell staff were extremely helpful. The spa was perfect. The grounds were immaculately kept. The suites are as nice as they come.

Review collected in partnership with this hotel
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Thank Rob H
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. It is wonderful to hear that you had such a delightful stay with us and were well taken care of from the moment you stepped on to the property. We are glad you were able to take advantage of the spa during your stay as well. We sincerely appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements at Sanctuary Camelback Mountain
Elements at Sanctuary Camelback Mountain
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Region: United States > Arizona > Central Arizona > Paradise Valley
Price Range: $437 - $1,350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Business Hotel in Paradise Valley
#1 Top resorts Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
#1 Romantic Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Camelback Mountain staff and other travellers.
5 questions
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Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 233 which was very large, nice views, quiet and close to the main hotel building.”
  • maining living room - room 233
 of 5 bubbles ReviewsByRich, 23 Mar 2017 | Read review
“Try to stay near the main building to avoid walking downhill or having to request golf cart.”
 of 5 bubbles kimbN7735KQ, 7 Mar 2017 | Read review
“All rooms have a view. And they will take you in the golf cart to any of the rooms.”
 of 5 bubbles Luckyladyh, 6 Mar 2017 | Read review
“Don't go for the Terrace Suites...limited views. Call hotel and request room w better view?”
  • no handle to get out of bathroom!!
  • no handle to get out of bathroom!!
  • back of broken divider wall
  • coffee rings on side table in freshly serviced room
  • broken mirror on other side of divider wall
  • missing handle off divider wall
  • broken handle to exterior shower
 of 5 bubbles metooze, 28 Feb 2017 | Read review
“Check your budget and book in advance.”
 of 5 bubbles PJDuck, 27 Feb 2017 | Read review
5 of 5