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Sanctuary Camelback Mountain

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Sanctuary Camelback Mountain
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1,596 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
Jacksonville, United States
Reviewed 17 August 2015

The property was gorgeous. This is a great property for couples. The casita style makes everything much more intimate. The staff was absolutely amazing and hospitable. Dinner could not have been better. The spa experience was relaxing and the masseuse was fantastic and made me feel comfortable. Everyone should experience this property.

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Helpful?
Thank Amber A
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted you found the property to be so beautiful and had such a fantastic visit overall. We are happy to hear that the staff took wonderful care of you throughout your stay. It sounds like you took full advantage of what the resort has to offer during your stay, which we always love to hear. Thank you so...

Alpharetta, United States
Reviewed 14 August 2015

Excellent experience! If you are in the Phoenix area for business or pleasure, this is an excellent place to stay. I attended a two day business meeting and the environment was perfect for professional meetings throughout the day and networking and relaxation in the evening. A bit dark at night (allows you to see the beautiful scenery under the moon/star...

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Thank Craig D
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary on your recent visit. We are happy you had an excellent experience all around. It’s great to hear that you found the resort to be the perfect spot for business meetings and relaxing evening networking. We are glad the flashlights helped, but apologize that you were not informed about...

Reviewed 11 August 2015

We are blessed to live in Scottsdale Arizona. Within five miles of our home are several well known beautiful resorts. Each and every time dad and mom have an opportunity for an overnight quality time away, we always choose Sanctuary. The most unique location in all of Phoenix, on Cameback a Mountain, looking at Mummy mountain . We stay in...

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Thank Jennifer W
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary for your recent Dad & Mom staycation. We are honored that you always choose us over the excellent competition in the area. It is great to hear that you had another fantastic and relaxing visit. We are glad you enjoy the overall location and found the spa suite so outstanding. We love that you were...

Las Vegas, United States
Reviewed 11 August 2015

Everything about this hotel is fantastic. Everything from the service to the amenites, to the food and speciatly cocktails just screams 5 star! The hotel is very clean and the location provides for amazing sunset views. The spa facilites are complimentary to hotel guests, as well as wireless internet. The property is spread out over a large area, but the...

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Thank Nick F
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted that you had such a wonderful visit and relaxing experience. It is great to hear that everything from the food and cocktails to the rooms and spa were exceptional. We really appreciate you choosing to stay with us and taking the time to write a review about your stay. We hope to see you again sometime in...

spacificallyspas
Reviewed 10 August 2015

I checked in and checked out! It is beyond me as to how this property is rated 4 and 5 stars. We were upgraded to a 1000 sq. ft . Casita that was lovely. The bathroom certainly was not a luxury bath , the balcony concrete was in need of maintenance . We overlooked garbage dumpsters that were being filled...

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Thank spacificallyspas
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are so sorry to hear that you had such a disappointing experience for your recent visit. We apologize for the inconvenience caused by the construction and that the room did not live up to your expectations. We appreciate your feedback about how we could improve the spa facilities and the issues you brought up about your room. We have...

Scottsdale, Arizona
Reviewed 7 August 2015

This resort was absolutely beautiful! We are local and had always heard great reviews but couldnt even imagine what we experienced. From the welcome to the dinner at Elements to the poolside service everything was great! Denise in Elements was so knowledgeable of the menu and truly seemed to care for every table!

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Thank kbrumm1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. We are glad you finally got the chance to stay with us and that we lived up the reviews and expectations you had for the resort. It sounds like everything from the service to the room and your meal at elements was wonderful, which...

Celebration, Florida
Reviewed 6 August 2015

This is our second visit to Sanctuary Camelback Mountain and we are already planning our next vacation at this incredible resort. From the front desk staff, to bell services, to the Spa, this resort has it all. We cannot say enough. And, let's not forget the fantastic mountain views and the proximity to so many other area venues. If there...

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Thank kevin_f_neary
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to return and stay with us a second time. It is always a huge compliment and great honor when our guests decide to stay with us multiple times, so thank you. We are delighted you had another fantastic experience. It sound like everything from the staff to your rooms and the spa services were excellent, which...

Scottsdale, Arizona
Reviewed 6 August 2015

This place is great. From the staff to the facilities to the SPA everything was top notch. We had a spa casita that was charming with a sunken living room, floor to ceiling windows, patio, private courtyard bathtub, stereo system, and a roomy bathroom. The one downside is temporary - they are relining the lap pool. The noise started late...

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Thank chuckieV
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted to hear you had such a wonderful visit. We are very happy that everything from the service to the facilities were top notch and lived up to your expectations. We sincerely apologize for any inconvenience that the construction on the lap pool caused during your visit. There is no greater compliment than when our guests tell us...

Reviewed 5 August 2015

I live nearby, and every summer my best friend and I choose a resort and spend the night to take advantage of discounted summer rates. This year we chose the Sanctuary, and scheduled a spa day. While the spa was amazing, the room was a bit of a let down. We had a Mountain Casita (yes, one of the least...

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Thank ducky618
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary for your recent local summer getaway. We are happy that you had such a wonderful experience at the spa, but very sorry to hear that the room did not impress you. We are glad the front desk was able to get you out of the room with the musky smell, but sincerely sorry you had...

Denver, Colorado
Reviewed 30 July 2015

A contemporary vibe, with luxury, and charm. Timeless, and peaceful. The beautiful grounds are incredible. The hidden treasure is inspiring and glorious. An incredible spa, Its facilities with so much to offer and the lavish amenities will never fall short of pure perfection. Every staff member was cheerful, friendly and helpful at any time of day. Finally the cuisine is...

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Thank halljmichelle55
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are delighted you had such a fantastic visit and found the resort so luxurious and charming. Glad you were able to take advantage of the spa, restaurant and other facilities during your stay. It is wonderful to hear...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements at Sanctuary Camelback Mountain
Elements at Sanctuary Camelback Mountain
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Region: United States > Arizona > Central Arizona > Paradise Valley
Price Range: $334 - $1,089 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Romantic Hotel in Paradise Valley
#1 Business Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Top resorts Hotel in Paradise Valley
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Camelback Mountain staff and other travellers.
8 questions
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Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spa Casitas great!”
kamabay, 24 Apr 2017 | Read review
“Spa rooms with outdoor fire place. Very private and peaceful.”
OregonSungirl, 22 Apr 2017 | Read review
“I stayed in room 233 which was very large, nice views, quiet and close to the main hotel building.”
  • maining living room - room 233
ReviewsByRich, 23 Mar 2017 | Read review
“Try to stay near the main building to avoid walking downhill or having to request golf cart.”
kimbN7735KQ, 7 Mar 2017 | Read review
“All rooms have a view. And they will take you in the golf cart to any of the rooms.”
Luckyladyh, 6 Mar 2017 | Read review
5 of 5