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Quality Inn Payson

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#2 of 12 Hotels in Payson
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Quality Inn Payson
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332 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Reviewed 3 weeks ago via mobile

What a great location; close to everything including restaurants, gas stations, car wash, grocery store, and more. The room was clean and very comfortable. However, if you want to watch tv in the room, this is not the place you want to stay. Plenty of channels but good luck with navigating to, and finding what you want to watch.

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Helpful?
Thank Larry K
Management response:

Dear Larry, We are happy to hear that we were a great location for you and that you room was comfortable and clean and love that you took the time to review us online. I am sorry to hear that you had difficulty navigating with the channels. We do have a channel guide located in our guest directory for all...

Maricopa, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

There are literally only two things I would disparage about this hotel: 1) the front desk has an odd location, which makes you pull in to one parking lot, but a sign on what one would think is the front door directs you to a different building. 2) No fridge/microwave in the room. Having said that, they did have a...

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Helpful?
1Thank Donnie B
About Hotel's Favourite Review
BestWesternPaysonInn, General Manager at Quality Inn Payson, responded to this review

Dear Donnie B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so happy to hear that you were able to enjoy your outside patio. This is one of awesome features of the hotel being able to look out on to the courtyard area and enjoy it! I am...

Reviewed 20 March 2017 via mobile

Front desk staff were uniformly efficient and friendly. The room was clean, the water was hot, and the cable and internet worked without a hitch. Also appreciated outdoor space on the patio out back. Would definitely stay there again.

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Helpful?
Thank Carmen N
BestWesternPaysonInn, General Manager at Quality Inn Payson, responded to this review

Dear Carmen, I would like to thank you for reviewing us online regarding your most recent stay. I am happy to hear that our staff was friendly, efficient and that your room was clean! We look forward to seeing you again in the future! Warm Regards, April Denney General Manager 928-474-3241

Surprise, AZ
Reviewed 13 March 2017 via mobile

I took the kids to Payson to stay for the weekend and play in the snow. We stayed at the quality Inn and had a nice double queen room with a small patio. The room was very clean and amenities were on the newer side but the paint and the carpet were dated but still well-maintained. The breakfast buffet is...

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Helpful?
Thank StevenV1977
BestWesternPaysonInn, General Manager at Quality Inn Payson, responded to this review

Dear Steven, We are delighted that you and your family enjoyed your stay with us and that all of our hotel staff were friendly and helpful and that's what we love to hear! We hope to see you again in the near future! Warmest Regards, April Denney General Manager 928-474-3241

Cleveland, Tennessee
Reviewed 13 March 2017 via mobile

My wife and I are contemplating relocating to the Southwest, so on our recent trip to scout out possible relocation areas, we chose The Quality Inn Payson, Az. When we arrived our check in was timely, our room was clean and well appointed. In fact, we were most pleasantly surprised by our accommodations. The room was spacious with a walk...

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Helpful?
Thank Bill C
QualityInnPayson, General Manager at Quality Inn Payson, responded to this review

Dear Bill, We appreciate you taking the time to review our property online and that you enjoyed your stay. Please accept my apologies that your Internet was not working while you were here. It has since been repaired and is back up and fully functioning and we hope to see you again soon! Warm Regards, April Denney General Manager 928-474-3241

Ottawa, Canada
Reviewed 12 March 2017

Huge room, probably close to 800 square feet. Good condition. Efficient check-in. Requested quiet room and we were located in the back of the hotel, so we had a peaceful night. Problem was that the room was too far away from the wifi source, so we had to go to the lobby to get a decent connection. Also huge breakfast...

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Helpful?
Thank sycha
BestWesternPaysonInn, General Manager at Quality Inn Payson, responded to this review

Dear Sycha, Thank you for reviewing us online and I am happy to hear that your stay was nice! Please accept my apologies for your Internet not working. Our Internet has been repaired and is now back up and fully functioning. We look forward to seeing you in the future! Sincerely, April Denney General Manager 928-474-3241

Duncan, Oklahoma
Reviewed 6 March 2017

Stayed one night. Checkin easy. Room large, well furnished, clean. Outide room entries. Breakfast above Quality Inn standards, though in separate building. We could not get wifi in the room. Clerk came to tun it up. When he could not do it either he gave us another room. All very cordial.

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Helpful?
Thank jimmy62_11
QualityInnPayson, General Manager at Quality Inn Payson, responded to this review

Dear Jimmy62_11, Thank you for your kind comments and please accept our apologies for your Internet not working. It has been repaired and is now back up and fully functioning. We look forward to having you stay with us in the future! Warm Regards, April Denney General Manager 928-474-3241

Wichita,KS USA
Reviewed 3 March 2017

Though we have often stayed at CHOICE hotels and booked them for clients, we will be rethinking that decision. The employees we encountered were all very helpful. However, they were unable to turn the breakfast room TV down or off so that we could enjoy eating our breakfast. Apparently the order from on high says that CNN is going to...

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Helpful?
Thank Rextrent
BestWesternPaysonInn, General Manager at Quality Inn Payson, responded to this review

Dear Rextrent, Thank you for taking the time to review our property on your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the breakfast room and the channel the TV was on. We do keep our TV on a news station so that our guests can keep...

Reviewed 18 February 2017

We stayed at the Quality Inn in Payson on Sunday, 2/12/17. Parking is easily accessible and the lobby is in the building to the right. The check-in process was smooth, the front desk is staffed 24/7 and there are snacks and drinks available for purchase by the front desk. We were in a 2nd floor room along the back wing....

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Helpful?
Thank Christopher R
QualityInnPayson, General Manager at Quality Inn Payson, responded to this review

Dear Christopher, I want to personally thank you for reviewing our property online. I am happy to hear that your check in process went smoothly, your room was clean and your breakfast was excellent! We love to hear positive feedback and we look forward to seeing you in the future! Warm Regards, April Denney General Manager 928-474-3241

Wimberley, Texas
Reviewed 3 February 2017

We stayed here in January. Not surprisingly, it was probably only 10-20% occupied. The desk staff was friendly and the breakfast had a lot of variety, from eggs and sausage to cereal and yogurt. The woman managing the breakfast area was very helpful and warm. There were a few places with a little wear, particularly a few spots on the...

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Helpful?
Thank Laurence1001
BestWesternPaysonInn, General Manager at Quality Inn Payson, responded to this review

Dear Laurence1001, I want to thank you for taking the time to review our property online. I am happy to hear that our front desk staff and breakfast staff were friendly and that your stay was good. We hope to soon to be doing an exterior renovation. Again thank you for your comments and we hope to see you again...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Payson

Address: 801 N Beeline Hwy, Payson, AZ 85541-3709 (Formerly Payson Inn)
Region: United States > Arizona > Payson
Price Range: $108 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Payson 2.5*
Number of rooms: 98
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Also Known As:
Best Western Payson Hotel Payson
Payson Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Payson staff and other travellers.
3 questions
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over a year ago
over a year ago

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Questions? Get answers from Quality Inn Payson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a second floor room if you need to get to sleep early or like to sleep in. The activity in the park may bother a light sleeper.”
donnieb571, 22 Jan 2017 | Read review
“Family-style was very roomy, full bath w/tub was handy for toddler. Side back corner room was away from traffic.”
marthas178, 20 Nov 2016 | Read review
“We thought that the small financial increment for the family-size rather than the standard room was totally worth the money.”
DanielaB194, 6 Nov 2016 | Read review
“All the rooms have either a patio or balcony.”
180suzg, 9 Oct 2016 | Read review
“Don't bother to ask, it won't help”
UtahDaytripper, 28 Sep 2016 | Read review
5 of 5