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Extended Stay America - Phoenix - Biltmore

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Traveller (4)
Room & Suite (18)
Dining (1)
Overview
Hotel website
5235 N 16th St, Phoenix, AZ 85016-3201 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Reviews (83)
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82 results
Traveller rating
29
19
12
11
11
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Time of year
LanguageEnglish
29
19
12
11
11
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All reviews granola bars air conditioning unit front desk oatmeal coffee maker safe area wi fi central location room was clean stayed one night every morning room service stove biltmore toaster housekeeping laundry
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1 - 5 of 82 reviews
Reviewed 2 days ago

And not in a good way. Checked in and were given the spiel about the hotel being a non smoking room. First room we checked into, room 212 previous guest thought that if they smoked in the bathroom with the exhaust fan on that then...More

Thank TravelingRt66
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded yesterday

Thank you for posting a review of your stay. Please accept our apologies for the cleanliness issue you experienced in your initial room. We have shared your feedback with our housekeeping team, and we have taken actions to ensure that we do not repeat these...More

Hotel's Favourite
Reviewed April 14, 2018 via mobile

By ready some of the reviews I have to say I wasn't sure what to expect. I rolled the dice and booked this hotel and I can proudly say it was fantastic. Area. Great area. Lots of restaurants, stores etc. Easy access to the 51...More

Thank Christopher M
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded April 15, 2018

Christopher, thanks for choosing Extended Stay America for your needs. We are thrilled to know you had an excellent stay with us and that our offerings were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see...More

Reviewed August 27, 2018 via mobile

Our air conditioning unit went out and the temperature in Phoenix was 110 so we had to find an inexpensive place to stay. This hotel is truly no frills. Did not have dishes and pots and pans as advertised. There was duct tape on the...More

Thank Diane K
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded August 27, 2018

Diane, thank you for being our guest. Although we are happy overall you had a pleasant stay, we are sorry you were disappointed with our in-room amenities. Kitchenware for your use is kept at the front desk to ensure cleanliness, and our team gladly delivers...More

Reviewed June 18, 2018 via mobile

Great service, friendly staff, Jim at the front desk was very helpful. Nice to be able to cook in the room. Clean rooms. They supply pots, pans, silverware, cups and plates. Laundry and work out room on sight.More

Thank Janelle L
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded June 19, 2018

Janelle, it was a pleasure to have you as our guest at Extended Stay America. We're thrilled you enjoyed our service and facilities. Thank you for taking the time to recognize Jim for his outstanding customer service skills. We look forward to sharing your compliments...More

Reviewed June 17, 2018 via mobile

A nice room and hotel is definitely situated in an ideal location. Right off 51 freeway and close proximity to most everything. Not a fancy place and only snacks for breakfast, but quiet and very comfortable. We had a complete kitchen with 2 queen beds...More

Thank Ron780
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded June 17, 2018

Ron, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your well-appointed room and that you found us to be of a great value. Thanks again for being our guest, and we look forward to...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Hot Tub
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
113
Price range
US$90 - US$171 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe
Also Known As
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
,
Phoenix Extended Stay
,
Extended Stay Phoenix
,
Extended Stay America - Phoenix - Biltmore Arizona
Location
United States > Arizona > Central Arizona > Phoenix
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
113
Price range
US$90 - US$171 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe
Also Known As
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
,
Phoenix Extended Stay
,
Extended Stay Phoenix
,
Extended Stay America - Phoenix - Biltmore Arizona
Location
United States > Arizona > Central Arizona > Phoenix
Photos
Traveller (4)
Room & Suite (18)
Dining (1)
Pool & Beach (1)
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Questions & Answers
Ask a question
Wisconsintraveler57
January 11, 2017|
AnswerShow all 2 answers
Response from Thomas B | Reviewed this property |
yeah it was coffee, muffins and oatmeal in envelopes with hot water and spoons. I didn't see any fruit when I was there.
1
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Room Tips
"Pool is located in the right location and has little impact on rooms"
K1772UQjohnp
Apr. 2, 2017
Read review
"If you smoke or have pet, ask for ground floor. Construction is going on the south side of the hotel. This..."
rclayr
Mar. 6, 2017
Read review
"Third floor is quietest. Elevator is fast."
carmenr85
Jan. 6, 2017
Read review
"might want to ask for a room on the pool side."
ThomasB744
Nov. 13, 2016
Read review
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