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The Camby, Autograph Collection

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177 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Reviewed 3 days ago NEW

This hotel is by no means a terrible place to stay, but having spent several nights here I can't say I would ever stay again or recommend it to anyone I know. I was traveling with family, but arrived separately and had my own room. I used the Marriott app to check in, estimating I'd be there by 4 PM,...

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Helpful?
Thank Joel H
CambyGM, Front Office Manager at The Camby, Autograph Collection, responded to this review

Thank you for taking the time to share your recent experience with us. I am happy that you were able to enjoy the amenities of the hotel. Please accept our apologizes for the service that you received during your stay, I can see that we fell short of your expectations and that is truly disappointing. It is always our top...

Phoenix
Reviewed 5 days ago NEWvia mobile

We stayed here for a Saturday night away from home. The hotel has a great vibe, which you sense the moment you walk in the door and see the great artwork. We stopped at the Bee's Knees before and after dinner; the drinks were great and the crowd was lively, plus we got to watch people play with the pin...

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Helpful?
Thank kylem924
Toronto, Canada
Reviewed 5 days ago NEW

I think this property has potential but it seems challenged to achieve it. A former Ritz-Carlton, the rebranding coincided with redecoration and refurbishment. Although some of the design elements seem 'odd' the overall result works well. Ours was a late arrival and we took advantage of the on-line check-in in order to simplify things. Eight hours later we were tapping...

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Helpful?
Thank Herb S
CambyGM, Manager at The Camby, Autograph Collection, responded to this review

Thank you for providing valuable feedback. It is disheartening to hear that your first encounter with the front desk and the car experience you had did not meet the standards that we strive to achieve with every guest. We take guest feedback very seriously and will share your concerns with the rest of the team. We hope to have the...

Stephenville
Reviewed 1 week ago

This place is very boutique with some good and a few bad qualities. It is a very posh area of town and has a slightly pretentious feel. The staff is exceptionally good, very helpful and friendly. Food was good. They want you to use a car service rather than cabs. I had to walk a half mile to buy some...

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Helpful?
Thank F5351WIcharlesh
Phoenix, Arizona
Reviewed 1 week ago

I feel like the designer doesn't know what way to go with their design. It has a nice classy retro feel then it has like random items like a cow head lamp. The food over priced and almost feel like they were trying to hard to make it millennial and forgot to add flavor. The staff, super nice. I didn't...

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Helpful?
Thank Dedseriou
CambyGM, General Manager at The Camby, Autograph Collection, responded to this review

Thank you for reviewing your recent experience with us and thank you for pointing out the great service from the staff you received during your stay. Although you did not care specifically for the design, we hope you found the items like the cow head lamp fun and playful which ties into our theme of "refined revelry" we have throughout...

Toronto, Canada
Reviewed 1 week ago via mobile

They took a really tired property, spent a little money to put some lipstick on it, hired some incompetent people, and are trying to sell it. I would stay far away! Won't return. The staff especially made it an unfortunate stay. They just don't know what they're doing. So unfortunate.

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Helpful?
Thank TravelGuy_CA_NP
CambyGM, Front Office Manager at The Camby, Autograph Collection, responded to this review

Thank you for sharing feedback regarding your stay. It’s disheartening to learn of your displeasure with our hotel. If you have a moment, we would like the opportunity to discuss your stay with you in further detail if possible. Please call 602-468-0700 and ask to speak with the Front Desk Manager. Thank you.

Orange, California
Reviewed 2 weeks ago

As Platinum Elite Marriott members, we were upgraded to a King suite with a mountain view on the 9th floor. Whilst the room was not huge, it was a decent size. It was quiet and had a selection of pillows.There are NEST shampoo, body wash etc in the bathrooms :) The room felt like it had recently been renovated (along...

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Helpful?
Thank Amanda W
Atlanta, Georgia
Reviewed 3 weeks ago via mobile

I don't know where the reviews are coming from. This property is old and it shows. They have tried to put modern amenities in the rooms but the terrible finish work through out the building is very pronounced. They have seats in the bar that are basically like sitting on the ground. Very gimmickie and a terrible value for the...

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4Thank ecommerce1843
CambyGM, General Manager at The Camby, Autograph Collection, responded to this review

Thank you for your feedback and we are sorry you did not enjoy your experience with us during you last stay. The Camby's theme of refined revelry was inspired by the idea of updating the hotel’s elegant bones with fun, modern, and unexpected twists. We hope you give us another chance so we can help you discover some of the...

Seattle, Washington
Reviewed 3 weeks ago

The Camby was visually appealing and stylish. With all the style you might think that the service or the food was lacking but this was not the case with the Camby. The service was friendly, the food was surprisingly creative. On a recent business trip I was able to experience the entire facility and my only complaint was that the...

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Helpful?
Thank Aaron E
Westerville, Ohio
Reviewed 3 weeks ago

Bedrooms are gorgeous. Bar area is very pretty. Sam the barman tested one of his new cocktails on us, glad he did ! Fantastic barman ! Restaurant is great. 2nd time staying here, and will go back again

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Helpful?
Thank annmeechan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Camby is a new independent lifestyle hotel as part of Marriott's Autograph Collection. Discover a place of inspiration, where imagination and elegance blend seamlessly to create a vibrant air of productivity. Here, you'll experience the latest in technology, along with a distinctive sense of sophisticated celebration delivered with an unmatched and refreshingly authentic approach to service. Situated amidst the elegant Biltmore Corridor and just 7 miles from Phoenix Sky Harbor International Airport, Phoenix's most captivating meetings destination awaits. A dynamic fusion of the professional and playful. 277 well-appointed guestrooms and suites offer a relaxing respite at the end of every successful day, many with breathtaking views of iconic Camelback Mountain. ... more   less 

Additional Information about The Camby, Autograph Collection

Address: 2401 E Camelback Rd, Phoenix, AZ 85016
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $237 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Camby, Autograph Collection 4.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
The Ritz-Carlton Phoenix Hotel Phoenix
Phoenix Ritz Carlton
Ritz Phoenix
Ritz-Carlton Phoenix
The Camby, Autograph Collection Phoenix, Arizona
Hotel Style:
#8 Spa Hotel in Phoenix
#13 Luxury Hotel in Phoenix
#63 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from The Camby, Autograph Collection staff and other travellers.
4 questions
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Fort Lauderdale, Florida
over a year ago

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Questions? Get answers from The Camby, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the higher floors, you won't be able to sleep if a function is being held”
 of 5 bubbles joelh481, 21 Feb 2017 | Read review
“All rooms are sort of the same.”
 of 5 bubbles F5351WIcharlesh, 13 Feb 2017 | Read review
“Try to get a room on a high floor.”
 of 5 bubbles D4327IZchristopherp, 23 Jan 2017 | Read review
“Choose a room with a mountain view”
 of 5 bubbles ysheer, 14 Jan 2017 | Read review
“The elevators are noisy, so I would request a room away from the elevators.”
 of 5 bubbles joeaX5170VI, 27 Nov 2016 | Read review
5 of 5