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Sheraton Grand Phoenix

1,624 reviews
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Traveller (375)
Room & Suite (278)
Dining (76)
Overview
  • Excellent55%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“convention center”(263 reviews)
“the club lounge”(43 reviews)
“lap pool”(31 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Grand Phoenix
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,624)Write a Review
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All reviewsconvention centerthe club loungelap poolchase fieldlobby barself parkingroom servicewithin walking distanceheart of downtownbeautiful hotelmovie theaterhotel restaurantstarbucks coffeebusiness hotelattended a conferenceper daybusiness trip
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11 - 15 of 1,571 reviews
Reviewed 7 November 2017

decent above average conf hotel, good facilities, easy accessability, good conference food done, good conference coffee (thankfully...many conf hotels with BAD coffee) good hotel, dated interior in parts but decent upkeep bad room service in food prep but good serviceMore

Thank IAMCJS
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 5 weeks ago

Thank you so much for taking the time to provide us with some feedback after your recent stay. All of your feedback has been duly noted. We will continue in our daily quest to provide the very best in amenities and service to our valued...More

Reviewed 5 November 2017

Hotel located downtown in great location. There is construction going on all around due to season. The Hotel was friendly at check-in, everything went smoothly as I had purchased through a third party (Priceline). Upon check-out, we left 1 night early (due to scheduling on...More

Thank carolb1974
Reviewed 30 October 2017

Was here 2 nights for a business conference at convention center. Everyone we came in contact with was polite, professional, and very helpful. Room was perfect, linen was super-luxurious, shower was beyond great. Cleanliness was perfect, can't say enough good things about the Sheraton.More

Thank mikekFisk_Mo_
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 31 October 2017

Your kind comments are greatly appreciated as customer care is among our highest priorities here at the Sheraton Grand Phoenix, and it is always gratifying to receive such praise. Thank you for taking the time to let us know about your recent experience. We hope...More

Reviewed 20 October 2017

I stayed at Sheraton to attend a 4 day conference of APNA at the Convention Center. I had a pleasant experience. Clean room with comfortable bed, comfortable room temperature at night and day. There was always a full bottle of water waiting fr me after...More

Thank Dhil P
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 31 October 2017

It was a pleasure to note how much you enjoyed your experience with us and we thank you for letting us know how impressed you were with the service you received. We look forward to reconnecting with you in the future, and we promise to...More

Reviewed 16 October 2017

Very nice property located in downtown Phoenix. Staff was all very friendly, helpful and accommodating. Food in the restaurant is very good and Starbucks in the lobby is perfect to grab a coffee on your way out the door.More

Thank nancyn1968
Response from Nic_PHX, Executive management at Sheraton Grand PhoenixResponded 18 October 2017

We're delighted to learn how much you enjoyed your experience with us and would like to thank you for letting us know how impressed you were with the service you received here at the Sheraton Grand Phoenix. Your kind comments are greatly appreciated. We look...More

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Traveller (375)
Room & Suite (278)
Dining (76)
Pool & Beach (43)
Hotel & Grounds (299)
Bathroom (19)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$96 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Phoenix
#18 Business Hotel in Phoenix
#19 Romantic Hotel in Phoenix
#31 Family Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Phoenix
#18 Business Hotel in Phoenix
#19 Romantic Hotel in Phoenix
#31 Family Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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