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DoubleTree Suites by Hilton Hotel Phoenix

1,482 reviews
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Traveller (258)
Room & Suite (177)
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Overview
  • Excellent43%
  • Very good31%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(70 reviews)
“warm cookies”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel Phoenix
Offers & Announcements: Double Points, Every Stay
Hotel deals
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,482)Write a Review
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1,447 results
Traveller rating
600
455
214
104
74
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600
455
214
104
74
Show reviews that mention
All reviewsdouble treeclose to the airportwarm cookiessky harbor airportbreakfast buffetseparate bedroomliving areathe shuttle driverrental carhotel shuttlenice poolone night staylight railfront desk stafffree shuttlepool and hot tubyogurt
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1 - 5 of 1,447 reviews
Reviewed 5 days ago

This hotel has the most uncomfortable beds I have ever had in a room. Broken down mattresses that you could feel the springs and small worn out pillows. Sofa bed miserable. Bathroom had no vent, cracked sink and took forever for hot water to arrive.More

Review collected in partnership with DoubleTree by Hilton
Thank 204julieann
Response from stevemetcalf2017, Front Office Manager at DoubleTree Suites by Hilton Hotel PhoenixResponded yesterday

Dear Julie, Thank you for taking the time to fill out our Hilton survey. As I'm sure you are already aware, we have a lot of construction going on around here right now. Unfortunately, there is never a good time to plan these projects but...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

We spent our last night in Arizona here prior to flying home. The hotel is in an office park, with the main entrance not easy to find in the dark. There are several entrances that are close to elevators from the parking area (Gates A,...More

Thank DeltaFlyer-321
Response from DT_Suites_Phoenix, Manager at DoubleTree Suites by Hilton Hotel PhoenixResponded 3 weeks ago

We are happy to hear that our 24 Hour Airport Shuttle service worked well for you and you enjoyed our full buffet breakfast.

Reviewed 6 days ago

Very old rooms that desperately need renovation, bathroom showed lots of use over time. Front desk reception was being renovated during visit, believe they should work on rooms next. Location is pretty central.More

Review collected in partnership with DoubleTree by Hilton
Thank addisonc405
Response from stevemetcalf2017, Front Office Manager at DoubleTree Suites by Hilton Hotel PhoenixResponded 5 days ago

Dear Addison, Thank you for taking the time to fill out our Hilton survey. As you are well aware, we have a lot going on here at the Doubletree with lots of changes ahead. Unfortunately, these changes are not happening as fast as we would...More

Reviewed 1 week ago

This hotel was great! Convenient location near the Phoenix airport. Interesting layout, older but comfortable rooms. Great pool... it's nice to have the pool to cool down in the intense heat! I recommend it, and would visit again....

Thank DSpad
Reviewed 1 week ago

Older but comfortable rooms. Great pool and wonderful morning breakfast. Close enough to airport tram and light rail at 44th St (1 block south) you can easily walk to either with luggage. Lobby currently under construction and hotel has interesting layout so may have to...More

Review collected in partnership with DoubleTree by Hilton
Thank Walter H
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$133 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Phoenix
#43 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Phoenix
#43 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (258)
Room & Suite (177)
Pool & Beach (51)
Dining (26)
Hotel & Grounds (225)
Bathroom (15)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Abigail-france L
1 August 2017|
AnswerShow all 8 answers
Response from stevemetcalf2017 | Property representative |
yes, 75.00 non-refundable
0
Votes
Nicole D
20 March 2017|
AnswerShow all 9 answers
Response from Bones83 | Reviewed this property |
It's not far they have a great pool area.
1
Vote
Jletts
20 January 2017|
AnswerShow all 5 answers
Response from Cheryltraveler | Reviewed this property |
Very easy. Simply walk a few blocks down the road and you can take the light rail. The staff at the hotel will direct you. Enjoy your stay.
2
Votes
Room Tips
"stay away form elevators"
Read review
"Best tip...ask for a room on a higher floor, not facing the pool, but all of them are loud."
Read review
"Stay away from the pool filter noise."
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"All the rooms (we have stayed in three) are comparable and fine."
Read review
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