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DoubleTree Suites by Hilton Hotel Phoenix

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DoubleTree Suites by Hilton Hotel Phoenix
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1,194 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel Phoenix
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Showing 1,163: English reviews
Reviewed 3 November 2015

The hotel people are great and worked with us just great when we had to change our room. First room was to far from the hotel front, but the new room was just great . Good location,close to all the down town resturants and bars. Plus they picked you up and took you back to the hotel

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Helpful?
Thank Edwin B
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Edwin B, Thank you for your review! It's always great to hear how welcome our guests feel and that we were able to provide you with a great room! We appreciate your kind words and hope to see you again in Phoenix soon!

Sedona, United States
Reviewed 3 November 2015

We stay here every time we travel, it is so nice and clean and never have to worry about our vehicle while we are away, when we return, the shuttle is right there to pick us up and I even had a bowl of hot soup at my room right after arriving late. Beds are always nice and fresh. The...

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Helpful?
Thank Carolyn C
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Carolyn C, Thank you so much for your wonderful review! We're so happy to hear you enjoy our complimentary airport shuttle as well as our complimentary full hot breakfast buffet! We look forward to seeing you again before your next trip!

Apollo Beach, Florida
Reviewed 30 October 2015 via mobile

Nice hotel, great rooms. I loved the courtyard and how all the room surround the courtyard. The pool is huge, and well kept. The breakfast buffet is not included. But it is good and worth paying for. The rooms where just a bit old, especially the bathroom. Cookies of course are hot and fresh, the staff was friendly too. Fresh...

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Helpful?
Thank lbjames09
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

lbjames09, Thank you so much for your review! We're happy to hear you took advantage of our complimentary 24 hour airport shuttle service, and enjoyed our outdoor courtyard! Next time you visit Phoenix, stop by and we'll have a warm chocolate chip cookie waiting for you!

Boston, Massachusetts
Reviewed 30 October 2015

I'm writing this review only because the current TA Rating is 4 out of 5, which I found misleading after a recent stay. From the soiled sofa to the stained bed sheets, everything needs a refresh. The rooms have a musty/smoky smell. Our door required great force to open. The shower head was set at about 5", which I found...

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1Thank amnotsob
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

amnotsob, We thank you for your review, and are sorry to hear the hotel did not meet your expectations. We are taking your review and using it to assist in making our hotel better. We hope that in the future if you visit Phoenix again, you give us another chance to make it right.

Guadalajara, Mexico
Reviewed 22 October 2015

It was very disgusting, I got a lot of bites of "chinches" (how we use to called it mexico), I had two beds but in both of them I found these insects, of course I didn't pay anything, but I just recommend you to think in what I experimented there.

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5Thank AaronNava
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

AaronNava, We appreciate you bringing this to our attention right away while you were inhouse. We are so sorry for the situation and currently are working on the room to expose of them. We have also taken the necessary precautions to check all the surrounding rooms for the same situation. Again we thank you for bringing it to our attention,...

Baltimore, Maryland
Reviewed 22 October 2015

We were there for 2 nights before leaving on a bus tour. Suite with king bed was very comfortable. Complementary breakfast buffet offered a large variety of choices. The hotel is only about 2 miles from the airport, and the biggest plus for us was the free hotel shuttle. Not only were we picked up from the airport, but our...

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Helpful?
1Thank SUSANNE B
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Susanne B, Thank you so much for your wonderful review. We love hearing how much you enjoyed our complimentary full hot breakfast buffet, and the complimentary 24-hour shuttle service. Our staff will be delighted to hear how much you enjoyed the hospitality and hotel. We hope you had a wonderful trip and look forward to seeing you in Phoenix again!

Griffin, Georgia
Reviewed 21 October 2015

Stayed one night. The room was clean and comfortable. This is a very large complex and probably at one time was the place to stay. It needs an update. Ate breakfast and it was fine. The bar is small but adequate. Nice pool.

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Thank eeritter
Reviewed 13 October 2015 via mobile

This is not a great hotel, cracked ceiling, and rust in the bathroom. It looks like they are trying to make improvements with new furniture...but to me it feels more like a motel than a hotel. If you just need a bed...then they have them although you can feel the springs. I'll be sure to miss this hotel next time...

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Thank Clint L
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Clint L, Thank you for taking the time to write a review about your recent stay. We're sorry to hear your hotel experience was sub-par. We will take this review and use it to help with our overall hotel experience for all of our guests. We hope you will consider staying with us again in the future.

Nampa
Reviewed 12 October 2015

The accommodations were excellent. Staff friendly, etc. ...And then... we attended the conferences in the dungeon. Crowded, no windows, etc. The biggest "ding" to the stay was the conference dining experience. During our first breakfast, we sat at a table for 8. There were 9 water glasses on the table, and 5 of the nine were really dirty - washed,...

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Thank Paul B
Newtown, CT
Reviewed 8 October 2015

This was my second stay at this Doubletree Hotel and I consider this my home away from home when I visit Phoenix. The hotel is kept up very well. The staff is really friendly and helpful. The rooms are like a small apartment so you don't feel like you are in a hotel room. I just can't say enough good...

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Helpful?
Thank jcardonajr
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Jcardonajr, Thank you so much for your detailed review! We love hearing how much you love our large and spacious suites! Thank you for your continued loyalty to our property and the Hilton Brand, and we look forward to seeing you when you come back "home"

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Address: 320 N 44th St, Phoenix, AZ 85008-6501
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $118 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
DoubleTree Suites By Hilton Hotel Phoenix Arizona
Hotel Style:
#36 Romantic Hotel in Phoenix
#55 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Phoenix staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree Suites by Hilton Hotel Phoenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are accessed from an interior courtyard, so a little walking outdoors is necessary. The views are consistent regardless of direction.”
 of 5 bubbles danbL2EG, 30 Nov 2016 | Read review
“Low room number surround the pool; never had a problem, but encountered pool noise at other hotels.”
 of 5 bubbles 684ronalds, 7 Nov 2016 | Read review
“Join Hilton Honors and stay on the special floor for members.”
 of 5 bubbles chrissY3562BM, 1 Nov 2016 | Read review
“Nice central courtyard.”
 of 5 bubbles Mainsailhr, 19 Oct 2016 | Read review
“Just not by the AiR Conditioning or HVAC units”
 of 5 bubbles 195vivs, 12 Oct 2016 | Read review
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