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    Arizona Biltmore, A Waldorf Astoria Resort

    2400 East Missouri Avenue, Phoenix, AZ 85016-3106
    +1 800-925-3673
    Hotel website
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    2017-12-03 2017-12-04
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    Overview
    • Excellent62%
    • Very good21%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the cottages” (49 reviews)
    “paradise pool” (40 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Arizona Biltmore, A Waldorf Astoria Resort
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,059)
    There are newer reviews for Arizona Biltmore, A Waldorf Astoria Resort
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    1,201 - 1,205 of 2,019 reviews

    Reviewed 2 February 2016

    My reservation was cancelled when I didn't show up for check-in (was trapped in NYC due to blizzard). Calling the hotel was my last concern as I was scheduled to be a speaker at the conference I was attending. My main concern was not alerting...More

    Review collected in partnership with Waldorf Astoria
    1  Thank Thomas B
    Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 5 February 2016

    Dear Thomas B, Thank you for providing valuable feedback regarding your most recent stay at our property. Our main priority is ensuring each guest receives a luxurious, comfortable and positively unforgettable experience; therefore, I am troubled to hear that your visit was anything but. At...More

    Reviewed 30 January 2016 via mobile

    Had high hopes for seeing this resort and grounds. Was completely underwhelming. Thankfully the RM auction was there so it wasn't a huge waste of time to travel to. The resort is hard to get via navigation and the people seemed nice enough though. I...More

    3  Thank Ash H
    Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 2 February 2016

    Dear Ash H, Thank you for taking the time to share your experience with us! I am saddened to learn that your visit did not meet the standards we strive toward every day. We value your feedback and constantly evaluate our performance as a resort...More

    Reviewed 30 January 2016

    I love the Biltmore, its a great place and the stay in usually perfect, however I stayed at the Biltmore from the 14th of January to the 17th of January. At check out a switched credit cards to pay the charges and much to my...More

    2  Thank DSergi
    Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 2 February 2016

    Dear DSergi, Thank you for your candid feedback regarding your most recent visit. I am displeased that the check-out process diminished your overall experience. We take guest feedback seriously and hope that we will have the opportunity to provide an exceptional and rewarding experience for...More

    Reviewed 30 January 2016

    I spent 4 days at the Biltmore for a conference. Hotel staff was courteous, attentive, and happy. Grounds are well maintained. Rooms are comfortable and very clean. All around exceeded my expectations. Would stay again with no hesitation.More

    Review collected in partnership with Waldorf Astoria
    1  Thank David K
    Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 2 February 2016

    Dear David K Thank you for visiting the Arizona Biltmore and enjoying our luxurious facilities! I am happy that you were able to explore our scenic property, experience our wonderful amenities and interact with our incredible staff. Thank you for your feedback and we look...More

    Reviewed 30 January 2016

    I just finished a 2 day stay at the Biltmore, an iconic hotel designed by MacArthur, who studied under Frank Lloyd Wright. While the design and grounds are 5 Star, the operations and physical condition of the hotel are 3 Star. The entire hotel is...More

    4  Thank Erin P
    Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 9 February 2016

    Dear Erin P, Thank you for taking the time to provide valuable feedback regarding your most recent visit to the Arizona Biltmore. Although I am thrilled that you were able to discover the beauty of our Frank Lloyd Wright-inspired property, immerse yourself in our spectacular...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$233 - US$589 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Phoenix
    • #5 Spa Hotel in Phoenix
    • #8 Luxury Hotel in Phoenix
    • #10 Romantic Hotel in Phoenix
    • #15 Family Hotel in Phoenix
    • #17 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 738
    • Reservation Options
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    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Arizona Biltmore Hotel Phoenix ,
    • Arizona Biltmore, A Waldorf Astoria Resort Phoenix
    Add Photo Photos
    Traveller (1158)
    Room & Suite (504)
    Dining (128)
    Pool & Beach (104)
    Hotel & Grounds (928)
    Bathroom (39)
    Business Centre & Event Rooms (39)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Pointe Hilton Squaw Peak Resort
    3,523 reviews
    3.59 km away
     
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    4.71 km away
     
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    247 reviews
    1.77 km away
     
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    1.73 km away
     
    Nearby Restaurants
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    Blanco Tacos + Tequila
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    1.57 km away
    Frank & Albert’s
    1,279 reviews
    .07 km away
    Nearby Attractions
    Wrigley Mansion
    344 reviews
    .43 km away
    Biltmore Fashion Park
    49 reviews
    1.51 km away
    Carnival of Illusion
    156 reviews
    .07 km away
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    .04 km away
    Ask a question
    Questions & Answers
    Lizzard123
    11 November 2017|
    AnswerShow all 4 answers
    Response from CatRob_12 | Reviewed this property |
    Sorry, didn’t swim, but would assume so or they wouldn’t keep them filled.
    0
    Votes
    HighTechTraveller
    2 July 2017|
    AnswerShow all 4 answers
    Response from BonnieFaith | Reviewed this property |
    Due to our Gold status, we were given a double upgrade on our accommodations. No food discount was offered
    0
    Votes
    Jaime K
    12 June 2017|
    AnswerShow all 4 answers
    Response from Joanne L | Reviewed this property |
    No lounge chairs were on the balcony when we entered the room - but then I wasn't in my room much since I was attending a conference. Maybe call the hotel and ask if chairs are provided for rooms w/balcony?
    0
    Votes
    Room Tips
    "Stay in one of the cottages"
    Read review
    "Rooms in the main building, upper floors, are quieter and less of a walk to main amenities."
    Read review
    "Having a room in the Paradise branch allows you to step out to a patio with your own gate to the main pool..."
    Read review
    "Ocatilla Wing if you can...it was very nice to have the lounge. Breakfast was a bit limited, but so..."
    Read review
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