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Arizona Biltmore, A Waldorf Astoria Resort

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#18 of 177 Hotels in Phoenix
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Arizona Biltmore, A Waldorf Astoria Resort
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1,490 Reviews from our TripAdvisor Community

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There are newer reviews for Arizona Biltmore, A Waldorf Astoria Resort
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Showing 1,455: English reviews
Chicago, Illinois
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 March 2015

Stayed as part of an onsite business meeting. Confusing entrance to the property and access to the front desk. Very confusing layout to the hotel and difficult to find your way around. Rooms are dated. That being said the rooms are very clean, the staff is very helpful, and the food and bar areas are warm and enjoyable. If you... More 

Helpful?
Thank Saiklo
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Saiklo, Thank you for sharing your valuable feedback. We work hard to make sure all our guests have a rewarding experience at our hotel, and we will take your comments into consideration as we strive to provide our guests with inspirational environments that exceed the highest standards. We hope to welcome you back in the future. Kind regards, Sheila... More 

los angeles, United States
1 review
Reviewed 19 March 2015

Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside, but interior old. Old, smells, good greatoutside,... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Yuan Feng Carl L
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Yuan Feng Carl L, Thank you for sharing your review about your recent stay at our hotel. We promise our guests a singular Waldorf luxury experience, and we will use your feedback to ensure that we are continually working to achieve that ideal. I appreciate your comments, and I hope you will consider staying with us in the future.... More 

New York
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 18 March 2015

I had stayed at the hotel years ago and was so excited about the prospect of coming back. Happy to say that I wasn't disappointed. Everything was perfect. I had mentioned that it was our anniversary when I made the reservation and we were upgraded to the Ocatilla area, complete with lounge access for free cocktails, breakfast and snacks, which... More 

Helpful?
Thank jackarch
Wake Forest, North Carolina, United States
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 March 2015

After a week at the Grand Canyon, a couple nights in Vegas for New years and LOTS of cold weather we were looking forward to relaxing at the beautiful accommodations of the Arizona Biltmore. I would highly recommend using the valet as the self-parking options are pretty limited and can be quite frustrating as you may be required to walk... More 

Helpful?
Thank Steven T
Michigan Center, Michigan
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 March 2015

Upon arrival you sense history, class, detailed architecture. The grounds were lovely and offered an excellent walking tour. The food was delicious, the staff professional, and the pool areas were both relaxing and beautiful.

Helpful?
1 Thank jjclifflola
Las Vegas, Nevada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2015

I stayed here for a convention and it was a pleasant surprise. The grounds are immaculate and often times, I found myself wandering around just enjoying the landscaping. The staff is very pleasant and accommodating. Even the grounds crews were pleasant and fun to chat with. The rooms are simple, maybe a little dated but it looks like all the... More 

Helpful?
Thank Patrick K
Level Contributor
247 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 17 March 2015 via mobile

Came here for a conference and didn't even know it was Hilton. Got upgraded to the most incredible suite. Balcony etc. Wonderful breakfast of eggs Benedict on the terrace and great evening snack of a salad and some beers in the casual restaurant. Had a lovely afternoon sitting outside catching up on work after the conference. Great location. Wish I... More 

Helpful?
Thank georgegibbs
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear georgegibbs, Thank you so much for sharing your generous feedback with us. I am very pleased to hear that you enjoyed your business trip at the Arizona Biltmore, and we look forward to welcoming you back for an opportunity to explore our wonderful amenities. Kind regards, Sheila Foley More 

Maryland!
Level Contributor
210 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 15 March 2015 via mobile

After a very disappointing stay at a luxury resort in Sedona this place was a very welcome respite and experience. It is immaculate landscaped, maintained and absolutely beautiful. Every single person working there really made me feel like they enjoyed being there, and helping guests. Our ocatilla club room with lounge access was divine, we also had our own concierge... More 

Helpful?
3 Thank Marylandmama
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Marylandmama, I am thrilled to hear that you enjoyed your business trip at the Arizona Biltmore. I am especially pleased that you were able to find time to relax and enjoy the ambiance of our historic resort. I hope to welcome you back for a chance to explore all the wonderful amenities we have to offer. Kind regards, Sheila... More 

Wisconsin
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 March 2015

The good: This hotel has a neat history and the grounds are beautiful. The pools were very nice and the water was heated which was great for a visit in spring. The hotel had a walking path and some unique boutiques. The food and drink were expensive (as expected) but were tasty. The not so good: The headline-- service comparable... More 

Helpful?
2 Thank Loves2Trvl
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Loves2Trvl, We are extremely disappointed to hear that our service level so greatly missed the mark during your recent visit. I assure you this is not indicative of our high service standards and I would like to apologize on behalf of the Arizona Biltmore for the stress and inconvenience this may have caused you. Please know that your concerns... More 

Boston, MA
Level Contributor
378 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed 14 March 2015

Stayed here with my husband late in February for a weekend, our third year in a row. The grounds are beautiful, nicely landscaped and well maintained. We stayed in the Ocotillo Building, which is the newest building on the property. The rooms there are reportedly a notch up from the regular rooms, and we found our room quite spacious with... More 

Helpful?
3 Thank Cindy K
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear crkport, Thank you for taking the time to write a review about your recent stay at our hotel. We promise our guests a singular Waldorf luxury experience, and we will use your comments to ensure that we are continually working to achieve that ideal. I’m glad you enjoyed our hotel grounds and central location. I hope to have the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $285 - $940 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Arizona Biltmore, A Waldorf Astoria Resort Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travellers.
38 questions
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The grounds and parking are spread out, if you don't like walking please let reservations know.”
 of 5 bubbles thepolarican, 30 Nov 2016 | Read review
“make sure you request a pool or mountain view and check it before you accept the room.”
  • Our view was of another room- we kept the curtains closed the entire time.
 of 5 bubbles indianatraveller, 28 Nov 2016 | Read review
“Be careful and go for the best room you can afford or is available. A suite in the cottages is worth the effort.”
 of 5 bubbles Sausca, 26 Nov 2016 | Read review
“See review from Leslie A, and my review above.”
 of 5 bubbles kerryk732, 21 Nov 2016 | Read review
“Stay in the Octilla Club”
 of 5 bubbles VacationPam, 21 Nov 2016 | Read review
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