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Aloft Phoenix-Airport

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#34 of 173 Hotels in Phoenix
Certificate of Excellence
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Aloft Phoenix-Airport
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586 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Idaho
Reviewed 11 November 2015 via mobile

The Aloft property is different compared to other hotels my husband and I have stayed in. This particular one has been well worn and need of repair in a few places around the premises. It is conducive to groups large and small for gatherings for leisure or business. All within the area is the front desk, chairs, sectionals, the W...

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Helpful?
Thank Lineka
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for taking the time to let us know about your recent stay. I am happy to hear that you were comfortable while you were here. I will share your comments with our housekeeping team so that we can focus on the issues you reported. Cleanliness is extremely important to us and we will work to make sure your...

Chicago, Illinois
Reviewed 8 November 2015

Clean, cool hotel. Staff was friendly and polite. Room was super cool & modern and the bed was really comfortable. Close to airport--we heard the planes but we weren't bothered by them. Would stay again. No complaints!

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Helpful?
Thank EnB024
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for the great 5-Star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Kansas City, Kansas
Reviewed 6 November 2015

The lobby gives you an idea for the feel of the hotel, very modern but not obnoxiously so and quite functional. There is a small area that sells food and drinks ranging from snacks to a hot breakfast (all are a la carte) we had a good hot breakfast sandwich each day with a juice and coffee for under $10....

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Helpful?
Thank MarkandAngie23
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

We are delighted to hear about your great stay at our hotel. Thank you for taking the time to write a review as we always appreciate hearing about our guests’ experiences during their stays. I am sorry to hear that you encountered an issue with noise while you were with us. Please let the front desk know of your room...

San Francisco, CA
Reviewed 4 November 2015

The Aloft Phoenix Airport was a comfortable, friendly, clean, and efficient hotel. Our party of five had little difficulty checking in and appreciated the friendly staff. Rooms were standard for an Aloft with a comfortable bed, space to walk around, and the standard amenities you would expect. We spent a couple of hours at the XYZ and enjoyed the local...

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Helpful?
Thank Aram K
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your review. It’s wonderful to hear our helpful and friendly associates greeted you with a warm welcome and did all they could to make your stay a memorable one. We look forward to providing you with another exceptional stay the next time you are in Phoenix. Thanks again!

Keizer, Oregon
Reviewed 1 November 2015

This hotel has a lot of little bonus features that add to your experience. We chose the hotel because of its close location to the airport. The hotel has a bar with a limited menu. When we checked in it was happy hour which included very reasonably priced drinks. The hotel was also walking distance to a restaurant and gas...

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Helpful?
Thank CLH1313
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for the great 5-Star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

Malmo, Sweden
Reviewed 30 October 2015

The room and beds are ok - but the breakfast could have been more inspiring. It was too loudy in the lobby and bar at nights. It is close to the airport and efficant shuttles. But no noise from the airport.

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Helpful?
Thank Peter E
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Berlin, Germany
Reviewed 29 October 2015

Stayed here for just one night after picking a car up from the airport. Location was very convenient for the airport, our room was large and beautifully decorated. Front desk staff were very helpful and friendly. There is no real restaurant and breakfast was more of a grab and go affair but that suited us fine! Shame the pool was...

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Helpful?
Thank Victoria B
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for taking the time to complete the online survey regarding your stay at the Aloft-Phoenix Airport. I am glad to see that your stay was great overall and hope that you come visit us again soon!

Charleston, West Virginia
Reviewed 28 October 2015

Stayed here a couple of nights. While it’s a nice hotel, it just wasn’t at the level of some of the other Starwood brands. The room was comfortable enough but there was no storage. Just a small closet and no drawers. Good AC (always important in AZ). They make the most out of a compact space when it comes to...

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Helpful?
Thank Gramps25
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

It is unfortunate that your stay was not what you hoped it would be. Aloft Phoenix Airport is dedicated to customer service and providing the best for our guests. Thank you for your review, take care.

Dallas, Texas
Reviewed 27 October 2015

This hotel is very clean and conveniently located near PHX. The shuttle takes five minutes or so. Wifi works well in room. There is some street noise, and, of course, noise from airplanes --- but that's life. Would I stay here again? Absolutely.

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Helpful?
Thank KVTexas
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay and hope to see you again in the future!

Mumbai (Bombay), India
Reviewed 18 October 2015

Airport hotels generally think they don't need to make any efforts because their location guarantees them clients. The Aloft at Phoenix-Airport is a refreshing exception. It goes the extra mile to make travellers extra comfortable. We were particularly happy with the helpfulness of the front office staff who gave valuable advice on how we could return our rented car and...

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Helpful?
Thank Visphot
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

We thank you for taking the time to review your stay at our hotel. Nothing makes me more pleased than to hear that our team took great care of you and your room and that you had a great stay! We appreciate your recommendation and we hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more   less 

Additional Information about Aloft Phoenix-Airport

Address: 4450 E Washington St, Phoenix, AZ 85034-1913
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $197 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Phoenix-Airport 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Aloft Phoenix-Airport Hotel Phoenix
Aloft Phoenix-Airport Arizona
Hotel Style:
#45 Romantic Hotel in Phoenix
#52 Family Hotel in Phoenix
#61 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Phoenix-Airport staff and other travellers.
2 questions
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Questions? Get answers from Aloft Phoenix-Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel location if you need to be close to the airport.”
 of 5 bubbles amys706, 27 Dec 2016 | Read review
“We liked 428 which faced the pool.”
 of 5 bubbles 129debis, 23 Nov 2016 | Read review
“All rooms have a good view of Phoenix area.”
 of 5 bubbles pilotcraig2001, 10 Nov 2016 | Read review
“Face the pool (otherwise you face the airport and the flight traffic)”
 of 5 bubbles SheMakes3, 24 Sep 2016 | Read review
“Don't face Washington Street”
 of 5 bubbles jojo1325, 14 Sep 2016 | Read review
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