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Aloft Phoenix-Airport

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#33 of 173 Hotels in Phoenix
Certificate of Excellence
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Aloft Phoenix-Airport
Aloft Phoenix-Airport
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596 Reviews from our TripAdvisor Community

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Showing 575: English reviews
USA
Reviewed 6 September 2015

We stayed just one night as we had a very early morning flight out of Phoenix the next morning. The location couldn't be better - it's literally across the street from the Phoenix Sky Train and Phoenix metro rail and about a 10 minute drive the rental car center for drop off of the rental car. There is a gas...

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Helpful?
2Thank Goldfishtravel
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your review. It’s wonderful to hear our helpful and friendly associates greeted you with a warm welcome and did all they could to make your stay a memorable one. We look forward to providing you with another exceptional stay the next time you are in Phoenix. Thanks again!

Reviewed 26 August 2015

Above average 3 star hotel, with nice rooms and comfortable areas. The furniture in the lobby was somewhat worn and needed replacing. The bar was nice with happy hour drink specials daily. The staff was friendly and accomodating.

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Helpful?
1Thank Kelly P
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your review! Our team prides themselves on having friendly and fun service and I am happy to pass your comments on to them.

Reviewed 23 August 2015 via mobile

For the proximity to the airport, the service and the price this place gets 5 star. Just go into it knowing it has no room service but it has 24 hour healthy snacks in the lobby. Grab and go type stuff. Plus a free shuttle to the airport which is only 5 mins away. Good spot.

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Helpful?
1Thank Trustme5
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for the great review! I am happy to hear that you enjoyed our fresh snacks in re:fuel. We hope to see you again soon!

New York City, New York
Reviewed 12 August 2015

This hotel tries to be a little too cool for a limited service property that is close to the airport (i.e. DJ in the lobby on Tuesday night). However, the service members at the front desk are excellent and very helpful. The rooms are comfortable and efficient.

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Helpful?
1Thank Paul F
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

I am happy to hear that our front desk talent members provided excellent service to you while you were with us. We hope to see you again soon!

Gramercy, Louisiana
Reviewed 12 August 2015 via mobile

Gorgeous, hip, and super cool. Rooms has several plugs and USB ports. Large HD TV. Very modern. The lobby has a pool table and lots of inviting space to hang out. Convenient to lots of restaurants, shopping, and the airport. Awesome hotel for a GREAT price. Only complaint is that breakfast is not included. You have to buy your pastry...

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Helpful?
1Thank lauraray1969
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your comments! As a Platinum SPG member, one of the benefits you can choose is free breakfast! I encourage you to enroll in the program to enjoy not only the Aloft breakfast, but the many other benefits that SPG has to offer. You can enroll online or we can assist you the next time you visit us in...

Canada
Reviewed 11 August 2015

I'm warming up to the aloft brand as an SPG member, and this was the second property that I've had the chance to stay in. Overall, very good. You know ahead of time it's not going to be the Mandarin Oriental, but the brand is spot on for targeting the frequent/younger crowd/less frills traveler. Super friendly reception, although not overly...

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Helpful?
Thank LongWayAcross
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your great comments! We look forward to your return visit with us!!

Perth, Australia
Reviewed 11 August 2015 via mobile

An great hotel if you want to go to the airport. Just across the road from the skytrain and a light rail stop. About two miles to a small shopping mall but a Ruby Tuesdays is next door. Room was clean and well designed, wifi is fast but often cuts out. A good choice

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Helpful?
Thank ZELwickL
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for taking the time to comment regarding your stay! I am glad that you had a good stay and appreciate you letting me know that you experienced an issue with the wifi so that we can ensure the problem is immediately corrected. We hope to see you again soon!

Reviewed 11 August 2015 via mobile

Stayed just one night in this lovely oasis. Shuttle from airport was so quick. Late night reception was so welcoming. Room was clean and comfortable. Decor was beautifully modern. Breakfast made to order 100 million better than normal hotel powdered eggs! Shuttle driver Alan (shout out!) went out of his way, unprompted, to save me money on a rental car!...

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Helpful?
Thank Brenna C
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

What a great review! I will pass on your kind comments to the team and also to Alan. We're looking forward to your next visit to Phoenix! Nicole

New Providence, New Jersey
Reviewed 9 August 2015

This is a good spot to stay for business or pleasure. Hotel is modern and well taken care of. Staff is friendly and knowledgeable. The lobby was inviting with a small bar/lounge area and a billiards table. If you need a good hotel close the airport at the right price, this is the spot.

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Helpful?
1Thank baez578
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your great review! I an happy to hear that you enjoyed our bar area and that your stay went well! Nicole

Chicago, Illinois
Reviewed 5 August 2015

Many problems with my stay. First, they put me in a room that STANK from that horrible, flowery perfume that some demented person thinks suggests cleanliness. Someone needs to buy cleaning supplies that don't stink up a room (or someone from management should actually spend a night in a room and try to breath with that horrible smell). Next, they...

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Helpful?
Thank Joe_Dokes
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your comments regarding your recent stay with us. I am sorry to hear that you were unable to get a good nights sleep with us, as I understand how important rest is while traveling. I was unaware of any issues with our wake up call system and will immediately remedy the situation. I appreciate you leeting me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more   less 

Additional Information about Aloft Phoenix-Airport

Address: 4450 E Washington St, Phoenix, AZ 85034-1913
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $160 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Phoenix-Airport 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Aloft Phoenix-Airport Hotel Phoenix
Aloft Phoenix-Airport Arizona
Hotel Style:
#45 Romantic Hotel in Phoenix
#52 Family Hotel in Phoenix
#61 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Phoenix-Airport staff and other travellers.
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Questions? Get answers from Aloft Phoenix-Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get on the street side”
 of 5 bubbles Kenneth432, 24 Jan 2017 | Read review
“Great hotel location if you need to be close to the airport.”
 of 5 bubbles amys706, 27 Dec 2016 | Read review
“We liked 428 which faced the pool.”
 of 5 bubbles 129debis, 23 Nov 2016 | Read review
“All rooms have a good view of Phoenix area.”
 of 5 bubbles pilotcraig2001, 10 Nov 2016 | Read review
“Face the pool (otherwise you face the airport and the flight traffic)”
 of 5 bubbles SheMakes3, 24 Sep 2016 | Read review
5 of 5