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    Extended Stay America - Phoenix - Airport - E. Oak St.

    4357 E Oak St, Phoenix, AZ 85008-2300
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$9
    US$81
    US$71
    US$81
    US$81
    Traveller (46)
    Room & Suite (21)
    Dining (1)
    Extended Stay America - Phoenix - Airport
    120 reviews
    #111 of 175 hotels in Phoenix
     
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    Overview

    • Excellent16%
    • Very good10%
    • Average7%
    • Poor18%
    • Terrible47%
    14 Mar 2017
    “Economy lodging at premium prices”
    2 Jan 2017
    “One night”
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Extended Stay America - Phoenix - Airport
    120 reviews
    #111 of 175 hotels in Phoenix
     
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    Extended Stay America - Phoenix - Biltmore
    56 reviews
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    Holiday Inn & Suites Phoenix Airport North
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (104)
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    1 - 5 of 104 reviews

    Reviewed 4 weeks ago

    I did not like it at all. Room was very noisy to outside automobiles. Internet very slow. Requested pots pans never received. Shower had no hot water. Put in trouble ticket and replaced valve and now water trickles out. Area does not seem safe. Still...More

    Thank William P
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.

    William, I am disheartened to read about the problems you experienced, and I hope you will accept my sincerest apology for what transpired. Your concerns will be shared with the management team, and we are taking steps to ensure future guests do not encounter the...More

    Reviewed 14 March 2017

    Bare bones room with small kitchen area. No housekeeping w/o additional payment. Guests have to exchange linen and towels at front desk. Dirty carpet. Poor hot water. Cheap pillows. Location is convenient to sky harbor airport. Stairs and sidewalks on the property are filthy.More

    Thank DEdwardR2016
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.

    Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests. We have a duty to follow the processes in place to ensure each guest room is well maintained. Additionally, we have a...More

    Reviewed 2 January 2017 via mobile

    Overpriced at 97.00 for one night, 2 full size beds. Pros: Friendly front desk staff, full size refrigerator with freezer, small microwave and 2 burner electric stove. Definitely geared to long term lodging. Felt safe in the property though. Bedding and towels appeared clean and...More

    Thank Fromala
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.

    Thank you for choosing our hotel and for sharing about your overall experience. We appreciate your feedback about the value you received relative to the price of your suite. We make every effort to ensure our rates are competitive with like hotels in our area,...More

    Reviewed 29 December 2016 via mobile

    This property has been renovated but the property is not safe and there are derelicts wandering in and out screaming and yelling. Management is aware of this and has no security guard on site. Plus some of the residents are involved in questionable activities. I...More

    Thank David H
    Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - E. Oak St.

    Thank you for your honest evaluation of your stay. I am deeply sorry our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and to resolve everything to...More

    Reviewed 22 May 2016 via mobile

    I was visiting for 4 days. This place was old and it smelled inside. Not sure what the odor was but I did not feel comfortable using the kitchen. I wished I had brought my own linens for the bed. Also the tub drained very...More

    1  Thank Kmwheels30
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.

    Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been...More

    Extended Stay America - Phoenix - Airport
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$68 - US$106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (46)
    Room & Suite (21)
    Dining (1)
    Hotel & Grounds (24)
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    Questions & Answers
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    Room Tips
    "Choose a different hotel"
    Read review
    "Please do not be fooled by the word "extended", their is no quality found here."
    Read review
    "pick a different property."
    Read review
    "Don't know of any"
    Read review