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    Country Inn & Suites By Carlson, Deer Valley

    20221 N 29th Ave, Phoenix, AZ 85027-3133
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (49)
    Room & Suite (35)
    Dining (3)
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    Overview

    • Excellent50%
    • Very good28%
    • Average11%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “the loop” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Room Service
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Deer Valley
    Special Offer: Discover Savings of 15%
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 13 February 2017 via mobile

    Room is old, dingy and needs renovation. We booked a double queen suite and were initially given a king suite, but they were apologetic and gave us the room we booked after we notified them of the mistake. 1st night there was a live band...More

    Helpful?
    Response from Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley

    Kacee, I am so sorry regarding the mixup of your room. I'm glad we were able to get that fixed for you. We are an older property and are doing our best to keep the hotel up the best we can until we receive our...More

    Reviewed 12 February 2017 via mobile

    Spent a weekend here while working at a rodeo nearby. Nice place for the cost. It was clean and the staff was great, checked in late and were very accommodating. Room was nice and clean and quiet. Can't go wrong for a room in Phoenix...More

    Helpful?
    Response from Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley

    Thank you so much for the great review. We are so glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager

    Reviewed 10 February 2017 via mobile

    Check in was quick, room was comfy and clean, good location, we visited feb 2017 (outdoor) pool and hot tub were perfect! Breakfast was decent, would have given 5 stars but the price was a little steep at $360 (total with taxes and fees for...More

    Helpful?
    Reviewed 10 February 2017

    This hotel is dirty and outdated. There were cigarette burn holes or something in the carpet. The shower sucked. The bed was mushy and unsupportive, causing us to wake up with backaches. The hotel looks like it was built in the early 1990s and hasn't...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Reviewed 7 February 2017

    Check in was smooth, the room was OK. The bathroom had several maintenance issues. The toilet made a loud low frequency fog horn sound after flushing and the shower leaked and dripped and splashed all over the bathroom floor. The location was a little isolated,...More

    Helpful?
    Response from Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley

    Thank you so much for your review. I do apologize regarding the condition of your room. I will be sure to get these issues addressed with my staff. The $25 security deposit does get credited back to your card once you check out. Depending on...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$79 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Phoenix
    • #3 Best Value Hotel in Phoenix
    • #23 Family Hotel in Phoenix
    • #24 Romantic Hotel in Phoenix
    • #30 Business Hotel in Phoenix
    Photos
    Traveller (49)
    Room & Suite (35)
    Dining (3)
    Pool & Beach (1)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Teresa98685
    Does your shuttle service include transportation from the airport?
    21 November 2016|
    Answer Show all 2 answers
    Response from Paul S | Reviewed this property |
    it's to my understanding that the shuttle can be utilized within a few mile radius of the hotel. I've used it the shuttle to go out and grab a bite to eat.
    0
    Votes
    Kewellbeans
    Two questions: is there a fridge in the room with two queens and a sofa? And is there an on-site laundry?
    12 July 2016|
    Answer Show all 5 answers
    Response from Kathy F | Reviewed this property |
    I had a handicapped room. There was no fridge, no sofa, and I don't know if there was a laundry on site.
    1
    Vote
    Talesha R
    Are pets allowed? And is there a fee?
    1 June 2016|
    Answer Show all 3 answers
    Response from RedPalmSprings | Reviewed this property |
    Not sure but I have dogs so although they were not with me in Arizona, I usually stay where dogs are allowed. Best bet is to call the hotel to confirm.
    1
    Vote
    Room Tips
    "facing north to avoid highway"
    Read review
    "Eat breakfast elsewhere!"
    Read review
    "We stayed on the third floor and the room was exceptionally clean."
    Read review
    "Fourth floor north side has a great view of the mountains."
    Read review