We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Quality Inn & Suites Phoenix

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Management photos
Quality Inn & Suites Phoenix
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

74 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Quality Inn & Suites Phoenix
See the most recent reviews
Showing 72: English reviews
New York City, New York
Reviewed 17 March 2014 via mobile

Stayed in king suite on third floor for 3 days. Overall very good experience. Bed huge and super comfortable. Clean and bright. Two LCD TVs with kitchenette, sofa with sofabed, microwave, mini fridge, and balcony with pool view (entrance from bedroom and living room). Dresser had some chips at base....OMG. Minus 1000 points. Really? No big deal. Complimentary shuttle to...

 Report
Helpful?
Thank inro41
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience with us. Your comments have been shared with our team.

Kingman, Arizona
Reviewed 16 March 2014

We stayed here 3 nights while attending Spring Training baseball in the valley. Getting to this motel is a little daunting, especially since it sits RIGHT OFF the southbound exit of I-17 on a ONE WAY road. So if you are coming from the west you have to be creative to find your way to the parking lot. Review your...

 Report
Helpful?
Thank CaAz-JT
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thanks you for taking the time to share your experience. Our management team has taken correction action on the areas expressed. Our goal is to make each and every guest want to return to our property, this we did not achieve. We hope you will give us another chance in the future.

Tucson, Arizona
Reviewed 14 March 2014

The Hotel isn't anything special, but the check in girl Hilda went the distance to adjust our dates and do her best to make a possible error into a positive experience. Also in the morning, Joanne was super friendly and accommodating in the Breakfast area, she even remembered us from our previous visit the month before. Great hot tub and...

 Report
Helpful?
Thank Josie T
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience. Your comments have been shared with our team. We hope to see you again in the near future.

Fort Worth, Texas
Reviewed 12 March 2014

Traveled to Phoenix to attend Spring Training games. This hotel was very convenient to the various parks we went to. Our queen suite was clean and comfortable. We liked having the kitchen area with a small sitting area. The free breakfast was nothing fancy, but met our needs. The free WiFi was a little slow, but worked fine. There are...

 Report
Helpful?
Thank Becky K
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience! Our suites are spacious and comfortable. We hope to see you again in the near future. Thanks you,

Yuma, Arizona
Reviewed 11 March 2014

We stayed here for baseball and to visit my son at GCU. Breakfast team, front desk guys everyone was friendly. Our upgrade to a jacuzzi room for being a rewards member was beyond anything we expected. Thank You!!This is a perfect time of the year to stay in Phoenix.

 Report
Helpful?
Thank Nelsonbridie
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience. Our goal is to create a memorable experience that will make our guest want to return. Looks like we succeeded with you. Thanks again!

Mission Viejo CA
Reviewed 9 March 2014

Stayed March 7 and 8, 2014 while I went for Dodgers Spring Training. This Hotel is Average at best. Location is right off Camelback Rd and HWY 17. Beds were stiff, bedding was nothing to write home about. Room, of average size, still had old tube TV. Shower could have used a better cleaning. The area isn't the greatest, but...

 Report
Helpful?
Thank missionviejomex
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for taking the time to share your experience. We are in process of grading bedding and bathtubs. On behalf of our entire team we thank you for your business.

Edgar, Wisconsin
Reviewed 8 March 2014

We were happy with everything about our stay. Comfortable king size bed. Sam was excellent at the front desk. Joanna was a friendly hostess serving breakfast. Enjoyed the afternoon popcorn snack served in the lobby. Used the lobby computer to print our flight tickets which saved us time and money at the airport. We will definitely stay there again on...

 Report
Helpful?
Thank polkajohn41
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for the time to share your experience with us. Joanna and Sam are guest service leaders. Your feedback will be shared with entire team. Thanks again!

Fullerton
Reviewed 23 January 2014

We were in town for a funeral and chose Quality Inn despite the low ratings, mostly due to location. Booked two rooms - a King and a double Full. I’m not sure what all the complaints are about. Sure, it’s not the Ritz, but for the price it’s quite a bargain. We were more than satisfied with every aspect of...

 Report
Helpful?
2Thank James T
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thanks you for taking the time to tell us about your stay! Our goal is to exceed expectations every day with every guest. Your feedback will enable us to achieve our goals. Your response has been shared with our entire team! Thanks again,

Hayward, California
Reviewed 21 January 2014

We stayed at the quality inn traveling from CA to TX during Christmas time, and again on the way back. We checked in fairly late, but Michael at the front desk was very cheerful and accommodating. My fiance recently had knee surgery. Our original room was on the third floor (no elevators). when I explained the situation to Michael, he...

 Report
Helpful?
Thank theoriginalmaxxman
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for taking the time to tell us about your stay. We go out of our way to exceed expectations every day with every guest. Your comments will be shared with our entire team. Thanks again

Flagstaff, Arizona
Reviewed 12 January 2014

So we booked 3 rooms for Friday-Sunday Morning. The check in Friday night with Sam was really good and he is a great person to be a front desk clerk. We booked the rooms online with 1 credit card but when we checked in we gave Sam the credit card info that we wanted to pay for our rooms with....

 Report
Helpful?
2Thank Sheena S

28 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (9)
Viewed
View from Room (4)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phoenix hotels
North Mountain
Quality Inn Phoenix North I-17
Show Prices
Show Prices
Show Prices
North Mountain
Comfort Suites Phoenix North
Econo Lodge Airport
#79 of 173 in Phoenix
401 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites® hotel is located in the heart of the Black Canyon off Interstate 17, just minutes from Phoenix Sky Harbor International Airport, US Airways Center, Chase Field ballpark and University of Phoenix Stadium. The Phoenix Convention Center, Arizona State University West campus and downtown Phoenix are only a few miles away.This Phoenix, AZ hotel offers a central location for guests who want to experience the Valley of the Sun, or those en route to northern Arizona. There are a wide variety of restaurants and cocktail lounges located in the area. Hotel guests will enjoy many full-service accommodations including free breakfast with hot waffles, free local calls, free Wall Street Journal , outdoor heated pool and hot tub. Business travelers will appreciate modern conveniences like free wireless high-speed Internet access and access to copy and fax services. This Phoenix, AZ hotel has meeting rooms that accommodate up to 25 people for most events and business functions. This is a pet-friendly hotel. Families will appreciate the two-room suites with sitting areas. In addition, the hotel offers specials for both groups and senior citizens. Ample bus and truck parking are located on the property. Whether traveling for business or pleasure, the Quality Inn and Suites hotel looks forward to providing every guest with exceptional service and cozy accommodations when visiting the Phoenix area. We look forward to seeing you soon. ... more   less 

Additional Information about Quality Inn & Suites Phoenix

Address: 5050 N Black Canyon Hwy, Phoenix, AZ 85017-3207 (Formerly Comfort Inn N Black Canyon Hwy)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $64 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites Phoenix 2*
Number of rooms: 162
Also Known As:
Quality Inn And Suites n Black Canyon Hwy
Quality Inn & Suites n Black Canyon Hwy Hotel Phoenix
Comfort Inn Phoenix
Phoenix Comfort Inn
Quality Inn & Suites Phoenix Arizona
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Quality Inn & Suites Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask when the room was updated. I stayed a Monday and a Friday around another hotel stay (that one for business) the Monday room was a bit better.”
 of 5 bubbles robertad119, 3 Nov 2014 | Read review
“Just check everything. Esp the Air Conditioning & shower.”
 of 5 bubbles joannq64, 22 Sep 2014 | Read review
“Call before you go make sure the hotel is still open.”
 of 5 bubbles cathyhelland, 13 Jun 2014 | Read review
“Any room I would imagine would be great if the smoking ones are.”
 of 5 bubbles BarbaraS621, 21 Apr 2014 | Read review
“Go elsewhere!”
 of 5 bubbles 93jimk, 18 Apr 2014 | Read review
5 of 5