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Westin Phoenix Downtown

862 reviews
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Traveller (374)
Room & Suite (443)
Dining (41)
Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Westin Phoenix Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (862)Write a Review
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All reviewsfloor to ceiling windowsheavenly bedservice expresscorner suitethe club loungeoffice buildinglight railroom serviceconvention centervalet staffbeautiful hotelchase fieldpool deckgreat roomsrooms are largelove this hotelhotel rooms
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1 - 5 of 837 reviews
Reviewed 2 days ago

The Westin Phoenix Downtown displayed a very nice environment. Lobby was simple yet it had a unique touch. Bar area was nice & patio was unique with a comfortable setting. My room was on the 14th Floor, overlooking an amazing downtown Phoenix & its pretty...More

Thank Yuri G
Hotel's Favourite
Reviewed 4 weeks ago

I've stayed over the last 12 years in three downtown Phoenix hotels; by far this is the best, especially because of the size of the rooms, which are at least 850 sq. ft. They are nicely appointed with quality toiletries, towels, with excellent large showers....More

Thank mjmalbion
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 4 weeks ago

Thank your for choosing The Westin Phoenix Downtown and awarding us with a magnificent 5-star rating. We're happy to hear that you enjoyed our guestrooms, amenities, club lounge and our quality of service. At The Westin Phoenix Downtown, we strive to provide each guest with...More

Reviewed 4 days ago

First class hotel with very nicely appointed rooms. Front desk staff was very friendly and welcoming. Great Gym. Really like that they have Pelaton bikes in the gym as well. Excellent stay. Good experience.More

Thank flycycletravel
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 2 days ago

Thank you for staying at The Westin Phoenix Downtown! Moreover, thank you for writing this lovely 5-star review. We're ecstatic that you were able to try our new Peloton bikes in our Westin Workout Fitness Studio. Also, we're pleased that you enjoyed our guest rooms...More

Reviewed 6 days ago

We had such good interactions with each of the areas of the hotel stay - from the front desk to the folks sent in to fix internet to the domestic floor people - everyone has been so friendly and helpful. And the property is in...More

Thank judith l
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 4 days ago

Judith, thank you for taking the time to write this wonderful 5-star review. Our team is thrilled to hear that you had a terrific stay filled with pleasant staff interactions. Moreover, we're happy to hear that you enjoyed our spacious rooms and calming decor. It...More

Reviewed 1 week ago

We stayed three nights while vacationing in Arizona over Thanksgiving break. We absolutely loved the spacious room with floor to ceiling windows ...super comfortable bed. The walk-in shower was great but I did miss a soaking tub. The front desk, restaurant staff and valet folks...More

Thank IslandHoppper
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 1 week ago

IslandHopper, we are so thankful that you chose to stay at The Westin Phoenix Downtown over your Thanksgiving break. In addition, we're happy that you enjoyed our luxurious guest rooms, restaurant and staff members. Please let us know whenever you'd like a guest room with...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$234 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Romantic Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$234 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Romantic Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (374)
Room & Suite (443)
Dining (41)
Pool & Beach (37)
Amenities (35)
Questions & Answers
Ask a question
Beckyreiter14
4 May 2017|
AnswerShow all 4 answers
Response from Andrew M | Reviewed this property |
Pool is smaller and above the outdoor bar/eating area of the restaurant. Very sunny but there are some umbrellas but limited. Drink service can be tricky as it comes from the restaurant below and you have to call down to the... More
0
Votes
Zujeily D
27 March 2017|
Answer
Response from Justin H | Reviewed this property |
Yes - valet is best at this property
1
Vote
pinkclink
24 March 2017|
AnswerShow all 10 answers
Response from SailingThistle | Reviewed this property |
yes they do
0
Votes
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123
Room Tips
"Our room was 1423, on the corner, and it was wonderful."
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"Ask for a high floor and enjoy the views"
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"Stay on the 18th floor for a great view"
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"On cost above; I'm not sure what TA means by mid-range, but the usual price at the Westin Phoenix is $199..."
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