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JW Marriott Phoenix Desert Ridge Resort & Spa

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Traveller (1324)
Room & Suite (425)
Pool & Beach (173)
Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(632 reviews)
“griffin club”(124 reviews)
“roy's restaurant”(38 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,916)
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2,867 results
Traveller rating
1,806
750
199
62
50
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LanguageEnglish
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1,806
750
199
62
50
Show reviews that mention
All reviewslazy rivergriffin clubroy's restaurantstone grillgolf coursepool areabeautiful propertypoolside servicelarge hotelice waterbusiness conferencedriving rangeself parkingspring breaklobby barfamily vacationtennis courts
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1 - 5 of 2,867 reviews
Reviewed today

A wonderfully adorned resort! The rooms are spectacular, and many have beautiful views overlooking man made ponds, waterfalls, and streams. Some of the rooms overlook the pools, which can be quite noisy during the day with children playing and yelling. I was lucky enough to...More

Thank mylycha
Reviewed 3 days ago

My two teens and I recently returned from a six night stay and we highly recommend the resort. Arriving from the East Coast we landed early and arrived at the hotel at 9am. Our room wasn't ready but we were given keys to access the...More

Thank johnnyhope22
Reviewed 3 days ago via mobile

Although a quick 2 night stay this property is very clean and has a great staff that was friendly and responsive. You can valet park or park yourself in the big lot but it’s a bit of a walk to the main entrance. Comfortable rooms...More

Thank Byron H
Response from TeamMarriott, Manager at JW Marriott Phoenix Desert Ridge Resort & SpaResponded yesterday

Dear Byron H, Thank you for sharing the highlights of your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We are glad to know we met most of your expectations and that you especially liked our well-appointed accommodation. Thanks again for recommending our...More

Reviewed 4 days ago via mobile

The grounds are beautiful and the staff is very welcoming. The views are stunning and the hotel is beautiful. It’s very conveniently located to downtown Phoenix. Check out the Museum of Musical Instruments in Phoenix when you’re there.More

Thank Cheryl B
Response from TeamMarriott, Manager at JW Marriott Phoenix Desert Ridge Resort & SpaResponded 2 days ago

Dear Cheryl B, It was a pleasure to welcome you to JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks and are glad you enjoyed our inspired service and breathtaking views. We hope to see you again on your next visit...More

Reviewed 1 week ago via mobile

Took my family from Texas to Phoenix for a golf / spa weekend. The staff is so incredibly friendly and well trained in hospitality. My dad raved about both golf courses and my mom raved about the spa. My husband loves this hotel and we...More

Thank Robbie M
Response from TeamMarriott, Manager at JW Marriott Phoenix Desert Ridge Resort & SpaResponded 1 week ago

Dear Robbie M, Thank you so much for sharing your awesome experience and recognizing our team for providing you with excellent service time and time again. Our mission is to provide relaxing, clean, and quiet facilities while serving all of our guest's needs with a...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$198 - US$610 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Family Hotel in Phoenix
#7 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$610 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Family Hotel in Phoenix
#7 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1324)
Room & Suite (425)
Pool & Beach (173)
Dining (126)
Amenities (20)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Bethany W
August 12, 2018|
AnswerShow all 5 answers
Response from Michieboo26 | Reviewed this property |
It was much of a 6 second slide and it closes by 6 or 7 pm.
0
Votes
Tyrone1965
July 15, 2018|
AnswerShow all 5 answers
Response from NYNann | Reviewed this property |
We used the valet parking and there was a charge. I do believe there was also a charge if you used the self-parking lot. We really enjoyed our stay there. Great staff and restaurants.
0
Votes
Tyrone1965
July 15, 2018|
AnswerShow all 7 answers
Response from Ynot4822 | Reviewed this property |
Outdoor Pools Our Phoenix-based resort offers guests access to five pools, including the Mesa Pool, Wildfire Pool, Sidewinder Pool, Lazy River Outdoor Pool and the Revive Spa adult lap pool. There are also two whirlpools... More
1
Vote
Room Tips
"If you want quiet, ask for a room further away from the pool area, but with a view of the main courtyard."
Read review
"Decide if you want mountain or pool view - both are nice, it is a matter of preference. Higher floor was to..."
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"overlooking pool or mountains"
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"Ask for a room at the far end of one of the wings"
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