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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
Certificate of Excellence
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,454 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,415: English reviews
Tea
Reviewed 8 February 2015

What a awesome resort. Big rooms that are clean with nice view of golf course. The restaurants are great places to eat. Lobby bar was busy every night with a band playing some nights. The convention area was Hugh.

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Helpful?
Thank Duane L
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for sharing your feedback. It’s wonderful to hear that you enjoyed your recent stay with us. It was our pleasure having you as our guest and we hope to see you again soon.

West Bloomfield, Michigan
Reviewed 5 February 2015

JW Marriott has one of the largest conference spaces in the United States and the conference events will disturb your stay. This week our peace and quite was disturbed both morning and night. Tuesday morning the conference started the morning with a 5K run. They had some idiot on a loudspeaker at 7:15 in the morning screaming "Come on, make...

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Helpful?
8Thank D_Bondman
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your response. We are so sorry to hear that your stay with us did not meet your expectations. Please reach out to us with your contact information directly to jwdesertridgeguestservice@marriott.com so that we may speak with you in further detail about your experience.

Broomfield, Colorado
Reviewed 3 February 2015

Stayed 1 night in January before the Super Bowl Breakfast. Overall wonderful feel when pulling up and friendly staff. Check in in was easy, nice staff and prompt service. Rooms was nice and clean and had a nice balcony as a bonus. Even though only 1 night, wonderful stay and would come here again.

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Helpful?
1Thank Brian C
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review and your kind comments. We are so pleased to hear you enjoyed your stay with us and we look forward to welcoming you back again soon!

Portland, ME
Reviewed 3 February 2015

I was here for a business conference. I'm a Marriott girl anyhow, but this property exceeded my expectations. From arrival at the resort to needing a pack of matches, every request was met with outstanding service from friendly staff. The servers at meals were attentive and accommodating. The resort itself is sprawling and well-appointed. I will definitely return for a...

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Helpful?
Thank ingridaw79
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We first want to thank you so very much for being a “Marriott Girl” – we truly appreciate your loyalty and your business. We loved reading that we exceeded your expectations and that your stay left you wanting more! We ask that you reach out to us directly at jwdesertridgeguestservice@marriott.com when planning your next visit to Arizona so that we...

denver
Reviewed 3 February 2015

I am always looking for great places with good transportation to save money on taxi, shuttles, etc. This is a fabulous resort with pools, restaurants, kids activities, smores, and more. Going in July was rather hot, but the pools were fabulous! Pick this hotel and use your cash you saved on transportation on the restaurants! My one suggestion/complaint to the...

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1Thank coloradosnow
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your review. We are so pleased to hear that you enjoyed both your time at the conference as well as some play time at the pool area (the place to be in July). We think your idea on saving your transportation money and putting it to better use in our many restaurants and bar areas...

Chicago, Illinois
Reviewed 2 February 2015

This is definitely much more a resort than a hotel and has outstanding location, decor, facilities, activities, restaurants, bars and staff. The decor is very elegant and modern, with a huge multi floor bar and lounge area. The rooms have fantastic views and the suites are big, luxurious, and oh so comfortable. The surrounding area is a beautiful desert landscape...

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Helpful?
Thank KFelk
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you had such a wonderful stay and were able to experience both all that our resort has to offer as well as our local neighborhood activities. We are sorry you did not have a chance to spend some quality time at Revive Spa, but that is a great...

Princeton, New Jersey
Reviewed 2 February 2015 via mobile

This Marriott is definitely worth a stay. The grounds are massive, with several pools, hot tubs, and a golf course. They also have wonderful locations for outdoor events (they hosted an incredible corporate brunch while I was there). The rooms are nice and the staff are friendly and helpful.

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Helpful?
Thank David C
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to have the opportunity to welcome you back in the near future.

Reviewed 1 February 2015 via mobile

Booked our marriott canyon villa week not knowing what was in sorrow formula...TPC Classic and the famous 16 Th hole. Super Bowl pro golf Classic on property and awesome celebrity watching in the lobby. Amazing

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Thank Kris S
Oceanside, California
Reviewed 1 February 2015

This hotel is a great place to stay in Phoenix for a luxurious experience. The spa was awesome. Had a private sauna and steam room, jacuzzi, pool, and gym. The hotel has several pools including an adult pool. But the best feature was the lazy river and small water slide. The rooms are very nice and clean. The hotel has...

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Helpful?
Thank Dale L
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your wonderful review. We are thrilled to hear that you had a wonderful experience during your stay with us and we look forward to welcoming you back to the resort again soon!

California
Reviewed 31 January 2015

We've stayed here five times so far. The property is beautiful, but the rooms, suites, all seem to need some upscale refinement. Although the consistency throughout is very nice, it falls short of the luxe and wow factor you expect of the resorts around Scottsdale. Never cared too much for their spa and spa services. The therapists are very lackadaisical...

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1Thank 8Xtravel
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your continued loyalty to our resort, we certainly appreciate your business. We are pleased to read that you enjoyed your time with us, especially at the Lazy River and on the Veranda. We would love to speak with you in further detail regarding your valued comments on our Revive Spa staff. At your convenience, please reach out...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: $354 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Evoline ltd, Orbitz, Expedia and Jetsetter so you can book your JW Marriott Phoenix Desert Ridge Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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