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SpringHill Suites Phoenix Downtown

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#44 of 173 Hotels in Phoenix
Certificate of Excellence
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SpringHill Suites Phoenix Downtown
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292 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Reviewed 1 week ago via mobile

I stayed at this hotel for 4 nights due to a business trip. The room was clean and inviting upon arrival. The folks at the front desk were great to interact with. The only amenities I used while on my stay were the marketplace, the fitness room, the wifi, and the breakfast. The only disappointment was the breakfast. I went...

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Helpful?
Thank John S
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am so happy to see you were comfortable at our hotel. We look forward to serving you again in the future.

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

The hotel is very clean. The staff is extremely nice, and knowledgeable of the area. The breakfast is well above average for a complimentary meal. The neighborhood has some amazing, hidden gems worth trying at least once. Location is great for sporting events, and unlike other downtown hotels, there is a shuttle available.

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Helpful?
Thank jdx509
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you so much for your kind comments about your stay. We are so pleased to see you enjoyed your visit. Thank you again and we look forward to serving you again in the future.

Tucson, Arizona
Reviewed 3 weeks ago via mobile

In town for a concert. Location is within walking distance of the venues. The staff was friendly and welcoming. My only complaint is that they took to long in replacing the coffee not every one likes decaf

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Helpful?
Thank ladyburton70
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to see you enjoyed your encounters with our staff and found them to be friendly and welcoming. Thank you again and we look forward to your future return.

Welland, Canada
Reviewed 3 weeks ago

excellent service and directions provided by front desk. Room was clean and spacious. Hotel had ample onsite parking. Convenient access to the highway,, yet still a nice walk to NBA and NHL stadiums. Free shuttle to and from the airport which was a nice amenity for a downtown hotel.

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Helpful?
Thank LovetoTravel J
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to see your stay was pleasant. We look forward to your future return.

Irvine, California
Reviewed 3 weeks ago

Due to a flight delay I ended up staying here instead of sleeping on the floor at the airport. The proximity to the airport was ideal and made for quick transportation. The hotel staff was able to help me with a few items I needed due to lost luggage. I slept very well and my bed was comfortable. If I...

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Helpful?
Thank Eric B
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for writing a review about your stay. I am happy to see your visit was pleasant. We look forward to serving you again in the future.

Reviewed 4 weeks ago via mobile

We stayed at several hotels as we traveled around the Phoenix area this month. This hotel was more expensive than the Hyatt that we stayed at in Mesa and it wasn't nearly as nice. The bathrooms specifically need some updating. The tub faucet didn't shut off completely and my 10 year old didn't want to shower because it was "gross"...

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Helpful?
Thank Shelly S
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for sharing your concerns and your experiences during your stay.

tennessee
Reviewed 4 weeks ago

We stayed at the Springhill Suites during a recent convention. Not only is their hotel nice, they have shuttle to both the airport and to the convention center. The only charge is $5 when they first pick you up at the airport. The room was nice and clean, the breakfast is way above average (fresh fruit, different menu every day),...

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Helpful?
Thank travelingrhonda
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for writing a review about your stay! We are so happy to see your stay was pleasant and you found our staff to be friendly. Thank you again and we look forward to your future return.

Portland, Oregon, United States
Reviewed 4 weeks ago

For my first trip ever to Phoenix this was a great stay! The room was absolutely amazing! The price was right and the location perfect! Just on the edge of downtown with quick and easy freeway access this location met all my needs to be able to visit friends and family while not being too far away from the city...

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Helpful?
Thank Tony F
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am very pleased to see you enjoyed your stay! Thank you again and we look forward to your future return.

Saint Louis, Missouri
Reviewed 17 January 2017

I read all of the reviews and room tips for his hotel. When I made my reservation, I requested the 6th floor overlooking the parking lot. I was disappointed that I could not get that request on checking in. But the room they gave me was very quiet- I did not hear people walking above me. I am a very...

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Helpful?
Thank Reeny104
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to hear you enjoyed our beds and the encounters with our staff. Thank you again and we look forward to serving you again in the future.

Reviewed 4 January 2017

local area hotel, booked on hotels tonight was not bad. Quick and easy stay . Wish they had more parking, but it was new years so what could you really expect. It think it was sold out, but the service was good for that day.

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Helpful?
Thank james k
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. Thank you for understanding how we were sold out over New Years. Thank you again and we look forward to serving you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Phoenix Downtown

Address: 802 E van Buren St, Phoenix, AZ 85006-3366
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $190 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Downtown 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Downtown Hotel Phoenix
Phoenix Springhill Suites
SpringHill Suites Phoenix Downtown Arizona
Hotel Style:
#40 Romantic Hotel in Phoenix
#42 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix Downtown staff and other travellers.
5 questions
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The Lone Star State
Lake Havasu City, Arizona
10 months ago
USA
over a year ago

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Questions? Get answers from SpringHill Suites Phoenix Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to overlook the parking lot”
 of 5 bubbles Reeny104, 17 Jan 2017 | Read review
“I don't think you can get a great view, so anything works”
 of 5 bubbles TerriK_11, 28 Dec 2016 | Read review
“Get a room away from the elevator. We could hear the elevator motors every time they went up or down.”
  • Sofa/sofa bed
 of 5 bubbles anitraap2014, 19 Dec 2016 | Read review
“I always request a high floor.. The 6th was the highest”
 of 5 bubbles joukojr, 27 Jun 2016 | Read review
“Best scenery from the front facing rooms”
 of 5 bubbles davind408, 15 Jun 2016 | Read review
5 of 5