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Candlewood Suites Phoenix

11411 N Black Canyon Hwy, Phoenix, AZ 85029-3448
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (40)
Room & Suite (34)
Dining (2)
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09/04/2017 10/04/2017
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    Overview

    • Excellent49%
    • Very good36%
    • Average9%
    • Poor2%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Phoenix
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews honor system free laundry full size fridge laundry room long desk mini apartment extended business front desk black canyon an extended stay convenience store very pleasant stay small kitchen one bedroom suite would definitely stay here again awesome hotel average hotel nice room nice amenities living area
    Reviewed 1 week ago

    Just stayed at the Candlewood Suites for Spring Training on March 12-14th. The women at the front desk was so unfriendly and not helpful. My friend booked 2 suites in her name just to make to a faster transaction. When we checked in the room...More

    Helpful?
    Response from Aeryn O, General Manager at Candlewood Suites Phoenix

    Hello sandieago, I am very sorry to hear about the troubles with your stay. I do understand that our operations manager has been working with IHG Rewards to submit the points into your account. If you closed your account there will not be anything we...More

    Reviewed 3 weeks ago

    The room was very inviting. Full size fridge and small kitchen. The front desk clerks were all friendly. If you GPS to get here and it takes you through a commercial business area, just remember this, you can also access it from the on ramp...More

    Helpful?
    Response from Aeryn O, General Manager at Candlewood Suites Phoenix

    Hello Rad-Rcr, Thank you for this wonderful review from your stay with us. The GPS info is sure to assist fellow travelers that read your review. It can be a little tricky to get to us off the one way frontage road. Our entire team...

    Reviewed 4 weeks ago via mobile

    I stayed at this hotel for three nights on a business trip, because it was the only hotel with vacancy within my company's nightly price limit. My first impression upon arrival was "ghetto". The parking lot had some shady characters hanging out, and liquour bottles...More

    Helpful?
    Response from Aeryn O, Manager at Candlewood Suites Phoenix

    Hello thenewval, First of all, please let me apologize for the negative experience that you had during your stay with us. We take great pride in our hotel and our guests so this review is very disheartening for our team to read. Our management team...More

    Reviewed 19 February 2017

    I was put up here by the company for four days. Everything inside and out seemed well maintained and room #317 was very clean. It seems that every Wednesday evening is manager night and on this day they BBQ hamburgers, hot dogs and sausages with...More

    Helpful?
    Response from Aeryn O, General Manager at Candlewood Suites Phoenix

    Hello Bruce H., Thank you from our entire team for continuing to stay with us and for taking the time to leave our hotel this detailed review. Hopefully you can come back and stay for fun next time. See you in the future.

    Reviewed 26 January 2017 via mobile

    Very well kept. nice and clean . Very friendly front desk . But I gotta say the other staff workers such as house keepers and maintenance not very friendly at all you say hello and they won't look your way or smile .More

    Helpful?
    Response from Aeryn O, General Manager at Candlewood Suites Phoenix

    Hello Jennifer H., Thank you for taking the time to leave us feedback from your recent stay with us. I am very sorry to hear that you felt some of our staff was not friendly. We almost exclusively hear the opposite so as you can...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Golf Course
    Photos
    Traveller (40)
    Room & Suite (34)
    Dining (2)
    Pool & Beach (1)
    Nearby
    Nearby Restaurants
    Pappadeaux Seafood Kitchen
    731 reviews
    .22 km away
    Anzio's Italian Restaurant
    104 reviews
    1.08 km away
    In-N-Out Burger
    38 reviews
    .94 km away
    Olive Garden
    102 reviews
    .96 km away
    Nearby Attractions
    Castles N' Coasters
    318 reviews
    1.95 km away
    Brass Armadillo Antique Mall
    85 reviews
    .99 km away
    Great Skate
    5 reviews
    3.72 km away
    North Mountain/ Shaw Butte
    9 reviews
    4.65 km away
    Questions & AnswersAsk a question
    Swipper1
    How close are you to Chandler Fashion area? Trying to find hockey tournament accomodations close to rink. Thanks.
    8 February 2017|
    Answer Show all 2 answers
    Response from Jennifer H | Reviewed this property |
    not very close at all. sorry
    0
    Votes
    travellingjughead
    Is there a complementary airport shuttle to and from the hotel? If not can one be arranged for a price?
    28 December 2016|
    Answer
    Response from douglas k | Reviewed this property |
    No Candlewood Suites Phoenix don't have airport shuttle but airport shuttle shuttle is available by super shuttle
    0
    Votes
    paulpaulsen1
    How far is the hotel from the Sky Harbor airport in Phoenix?
    6 October 2016|
    Answer Show all 3 answers
    Response from Cyndilulu | Reviewed this property |
    20 minutes
    0
    Votes
    Room Tips
    "Don't stay there"
    sandieago, 12 days agoRead review
    "3rd floor on the east side provides shade in the afternoon and a view of mountains."
    Joe W, 4 months agoRead review
    "rooms in the rear away from the freeway are quieter Good c"
    BPicd, 4 months agoRead review
    "The hotel is located right on the freeway so there was some noise, but the hotel furnished earplugs if you..."
    Tara K, 5 months agoRead review
    "Book a room opposite of the highway"
    Jeff D, over a year agoRead review
    "Ask for a one bedroom suite."
    Dave W, over a year agoRead review
    "I was not bothered by the freeway noise but if you are sensitive to that, you might want to ask for a room at..."
    KJHA1, over a year agoRead review
    "We stayed in a studio and it was still very spacious. Full suites are also available, but unnecessary for us."
    CharlesCity_IASuzyQ, over a year agoRead review
    "Away from machine room and away from smoking area in front of lobby"
    HawaiiAndi, over a year agoRead review
    "The rooms close the highway and parking lot have some noise."
    Shin N, over a year agoRead review
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