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SpringHill Suites Phoenix North

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#72 of 173 Hotels in Phoenix
Certificate of Excellence
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154 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Tyler, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2016

We came to Phoenix for my daughter's interview with a company there and to look for an apartment. The staff was informative and helpful in recommending places to look for apartments and how to navigate around town. Especially impressive-we had to change rooms for a maintenance issue that cropped up, and the (night?) manager Travis was incredibly responsive and efficient... More 

Thank Chickadee519
Cleveland, Ohio
1 review
Reviewed 13 May 2016

I enjoyed my stay. The room was great and the staff was very accommodating. The room was very clean and spacious. They had a pretty large selection of breakfast foods and it tasted great. I have no complaints and would stay there again. Thanks guys and keep up the good work.

Thank Emma0342
Prineville, Oregon
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2016

A decent place to stay with a great price. What I dislike right off the bat is the place has no shuttle. The place has many places to eat, along with drug store and shopping outside of a one mile shopping radius. This is too far to walk in Phoenix heat. The fitness room has two treadmills. Why not have... More 

Thank melvin e
Highlands Ranch, Colorado
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 May 2016

We stayed at this hotel for a soccer tournament. The hotel staff were very friendly and accommodating. On the first morning of our stay we had to leave before breakfast was served so we asked the front desk if there was something we could do for our group of 11 year old players. The staff graciously put together to-go bags... More 

Thank Juneever
San Francisco, California
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 April 2016 via mobile

I have stayed at Marriotts all over, though it was clean and staff was friendly it was probably my least favorite Marriott location to date. On a good note, I did take advantage of an early check in, fitness center and pool. Thankfully it is beautifully situated next to dozens of restaurants for easy dining. Breakfast at hotel was ok... More 

Thank Melanie K
Adam M, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Melanie K, Thank you for reviewing the SpringHill Suites Phoenix North. It is always our pleasure to provide you with a clean stay along with friendly service. However, I am sorry our beds were not to your liking, and I apologize for the breakfast issues. I have addressed these concerns with my breakfast attendants to ensure the food is... More 

Gorham, Maine, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2016

We spent only one night at this hotel and loved it. Room was clean, had everything we needed, including free wifi, earplugs, and plenty of good-sized towels. Asked for another set of blankets for my teenager who won't share a bed with his brother, and they delivered within minutes. Pool was ample size for Marco Polo, sharks and minnows, and... More 

Thank Beth R
Rancho Palos Verdes, California
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 April 2016

As always the Springhill comes through. The check in was easy and the employees were very friendly. We were given a nice welcome bag filled cookies and a list of near-by restaurants. The room was large and clean. It is also very convenient to the freeway.

Thank jack3294
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2016 via mobile

Our stay was brief (maybe 12 hours) because we had landed late at the airport and needed a hotel for just a night before we moved onto our next stop. The front desk was friendly and enjoyed knowing there was a security guard on the grounds. It was clean, but as mentioned a bit dated and the updates it did... More 

Thank Jeff W
Rancho Cucamonga
Level Contributor
161 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 27 March 2016

Stayed here for one night, using points. I see why it was the lowest amount of Marriott points. I needed to fill one night, and chose this, before leaving for another property for 3 nights. Check in was fast, didn't have any issue with signage or finding the place. Staff was friendly, with little baseball themed signage, and welcome bag... More 

Thank Johnny V
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Johnny V, Thank you for reviewing the Springhill Suites Phoenix North. I am pleased to hear you liked our friendly staff, quiet rooms, and comfortable beds. However, I apologize you were not satisfied with our hotel. I understand how disappointing it can be when everything is not as you had hoped. We appreciate guest feedback such as yours so... More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 March 2016

After a sleepless night in another hotel nearby I called my wife at the crack of dawn to find me another place to stay. As a Marriot regular she chose SpringhHill Suites. Having a busy day ahead I didn't want any foul ups for this reservation. I believe the man's name was Tony that helped her arrange a room for... More 

Thank 106patrickh716

47 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel in North Phoenix, AZ is located off of I-17 near the Metrocenter Mall and the Black Canyon Conference Center. Many North Phoenix restaurants are within walking distance of the all-suites Marriott hotel. The hotel is minutes from the University of Phoenix Stadium and Gila River Arena. Also a short and convenient drive is downtown Phoenix along with Chase Field and US Airways Center. ... more   less 

Additional Information about SpringHill Suites Phoenix North

Address: 9425 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $106 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix North 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
SpringHill Suites Phoenix North Arizona
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix North staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the backside of the hotel not facing the freeway if possible”
 of 5 bubbles publiussulla, 25 Oct 2016 | Read review
“If you want a quieter room, request one on the West end -- away from the freeway. A lower level may also be quieter.”
 of 5 bubbles B1246VUnancyt, 28 Sep 2016 | Read review
“Check the room before checking in.”
 of 5 bubbles 611marilynnw, 3 Sep 2016 | Read review
“If your looking for a comfortable and clean place to stay, this is it!”
 of 5 bubbles Emma0342, 13 May 2016 | Read review
“The breakfast buffet is free.”
 of 5 bubbles jack3294, 7 Apr 2016 | Read review
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