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All reviews indoor pool lounge staff sheraton properties balcony door great pillows nice happy hour workout area late checkout soccer tournament security guard next morning bed and pillows road noise comfortable hotel decent hotel business hotel front desk person
Booked this 4 points because it was more affordable than most properties near the airport. When I landed about 6pm it took almost an hour to get there. The next morning, 50 minutes back. I was told it’s 25 minutes outside rush hour. Guess time...More
Response from Tiffany R, General Manager at Four Points by Sheraton Phoenix NorthResponded March 2, 2018
Thank you for taking the time to write this review about our hotel. We greatly appreciate hearing guests feedback about our property and I will make sure to pass along your comments to our team. Please feel free to reach out to us...More
We had a rocky start but, Amelia made things right for us. We really didn't have any needs or wants. The housekeepers refreshed our room daily. Anything that we could have needed was taken care of without asking for it. It was a bit noisy...More
This hotel may be perfect for you if:
- You like Rooms that don’t have operational AC units.
- You prefer a room with a musty smell.
- Updated Bathrooms make you uncomfortable. You’d like a tiny bathroom with a old dirty tub.
1 Thank Thomasja37
Response from Tiffany R, General Manager at Four Points by Sheraton Phoenix NorthResponded February 23, 2018
Thank you for taking the time to write this review on TripAdvisor about your recent stay with us. I am sorry to hear that you were disappointed by so many items. We will make sure to pass along your feedback to our property...More
I’ve stayed at this property several times over the last 20 something years. It has changed brands several times.
Have been here a couple times since it switched to a Four Points.
Although it was initially an improvement over the prior Four Points location, it...More
1 Thank Douglas H
Response from Tiffany R, General Manager at Four Points by Sheraton Phoenix NorthResponded February 19, 2018
Dear Douglas H.,
Thank you for taking the time to write this review on TripAdvisor about your recent stay with us. I am sorry to hear about the many opportunities for improvement you experienced and that you did not enjoy your stay at our hotel....More
After staying at another four points Sheraton the month before...we weren’t expecting much but hoping for more. However, upon arrival the front desk clerk was NOT FRIENDLY. We were staying for a soccer tournament and checking in with other members of the team. One front...More
Response from Tiffany R, General Manager at Four Points by Sheraton Phoenix NorthResponded February 12, 2018
Thank you for taking the time to write this review about your recent stay with us. I am disappointed to hear that you did not enjoy your stay with us. This is definitely not up to our standard and I will make sure...More
In the middle of it all. Just off Interstate 17, the Four Points by Sheraton Phoenix North provides easy access to leisure attractions and corporate offices. Our free shuttle runs to destinations within a 5-mile …Moreradius, including the Metro Light Rail. Check out all the retail options at the nearby Metro Center Mall, and have a blast at Wet 'n' Wild Phoenix. Phoenix Sky Harbor International Airport (PHX) is 16 miles away. The Place to Be. Business and leisure guests alike will enjoy fun, fulfilling stays at our north Phoenix hotel. Free wireless High Speed Internet Access is available throughout our public spaces, and we're one of the few Phoenix hotels with both outdoor and indoor pools. Stop by Spice throughout the day for an eclectic menu of American, Mediterranean, and Indian-inspired dishes, and try some tasty bar snacks and one of our Best BrewsTM at Spice Lounge. More than 17,000 square feet of indoor and outdoor space includes 13 meeting rooms with flexible configurations, and a 24-hour business center provides support services. Everything You Need. Relax in the bold Southwest style of any of our 248 recently renovated guest rooms. Enjoy all the comforts of home, plus free extras like a morning newspaper and wired and wireless High Speed Internet Access. Stay productive at the work desk and ergonomic chair with the help of an in-room coffeemaker. Unwind in front of the 32-inch LCD flat screen TV with premium channels, in-room movies, and video games, or with the CD player and stereo. Get a good night's sleep in a Four Points signature bed, and refresh in the oversized bathroom with upscale bath amenities. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.