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Pointe Hilton Tapatio Cliffs Resort

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270 Reviews from our TripAdvisor Community

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Showing 262: English reviews
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san diego
Reviewed 3 days ago NEW

was found everywhere in this Hilton property. I have no idea when this hotel was built but the sort of terraced effect was somewhat confusing, the stucco buildings all painted a rather odd ochre color also not appealing, nor was the swimming pool area complete with fake rocks and water fall. I think newer units are on the far side...

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Helpful?
Thank kokosandiego
Austin, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

1st visit to Arizona and we stay at the Point Hilton Tapatio Cliffs Resort. Absolutely amazing, breath taking and staff was just "absolutely awesome". would defenetly stay there again. Visited the Botanical Garden and experience the history of Cactus. Never seen some many different types of Cactus. "Interesting experience"

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Thank lrobin26
About Hotel's Favourite Review
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing our property for your first visit to Arizona. It’s great to hear that you enjoyed your time with us and will return. We look forward to serving you again soon.

Reviewed 3 days ago NEW

My family and I ate at the Pointe in Tyme restaurant and were all given to-go beverages. After asking around for a place to recycle the to-go cups, we found out that the resort has NO RECYCLING!! I find this very disturbing as the other resorts we have stayed at make being eco-friendly a priority, and Tapatio is a big...

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Thank Matilda R
Indianapolis, United States
Reviewed 3 days ago NEW

The hotel and amenities were top notch. The staff both in the hotel and the restaurants were very attentive and went out of their way to be of assistance. My wife and I enjoyed a wonderful Valentine's Day and evening. Excellent!

Review collected in partnership with Hilton Hotels & Resorts
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Thank O9829GYkevinf
Paradise Valley, Arizona
Reviewed 5 days ago NEW

We decided to celebrate Valentine's at the Pointe Hilton Tapatio. We had a room overlooking the large pool. All of the rooms are suites...we had a king bed which was comfortable. They have remodeled the rooms. The bathroom was okay. The sink is separated from the tub/shower and toilet area by a walk through. We didn't use the pool, since...

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Thank goodtravel 2
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us to celebrate Valentine’s Day. We appreciate your business and hope you come back soon.

Avondale, Pennsylvania
Reviewed 5 days ago NEWvia mobile

They just remodeled the room we were assigned (paint, carpet, furniture). It looks like most rooms are in a suite arrangement that are pretty large and more than comfortable. The property is sprawling and pretty hilly....we requested a golf cart to get us around. Lots of pools around the property so you can easily get to a pool. Having a...

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Helpful?
Thank alan e
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for staying with us and for this positive review. We are pleased that you enjoyed your visit and hope you choose us again.

Prattville, Alabama
Reviewed 5 days ago NEW

Newly renovated room very nice. Hotel grounds nice. I requested a King bed instead of double beds and was told no rooms available. However my co-worker requested another room a few minutes after me and was given a room with a king. Didn't feel like I was treated as the other guests by Autumn. The other staff was friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Thank goldenrod109
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for taking the time to complete our Hilton survey and sharing your stay on Trip Advisor. I am sorry to hear of your disappointment with the check in process. At 3pm, when you were checking in, suites were still being cleaned. We had the opportunity to communicate to you at that time the possibility of a king suite...

Chicago, Illinois
Reviewed 5 days ago NEW

Vary romantic hotel and atmosphere waterfalls were awesome and the hiking trail was a lot of fun the pools were spectacular I would definitely recommend this hotel the staff was vary friendly and helped out with all our questions

Review collected in partnership with Hilton Hotels & Resorts
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Thank robertcI755FK
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It’s great to hear that you took advantage of our hiking opportunities. We appreciate hearing your compliment about our staff. Come back again.

Ogden, United States
Reviewed 5 days ago NEW

Once things were brought to their attention, they took care of it, but you would think that they would do routine checks on the rooms and also train their staff not to just pound on a door after hours if they weren't sure it was the correct room.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 147lindyh
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for taking the time to share your experience about your recent stay. We appreciate your feedback and apologize for the shortcomings you encountered. We hope you will give us another try if you return to Phoenix.

Lake Elmo, Minnesota
Reviewed 6 days ago NEW

Great resort hotel with one of the best values in Phoenix area for golf. The golf here is really fun and not a killer on either price or difficulty. Like I said...it's a fun course. We play it every year at the start of our trip as a warm up. The hotel just got a big update and it has...

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Thank R S
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your feedback and recommendation. I’m happy to hear that you had a fun time at our golf course. We hope to see you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $211 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Jetsetter so you can book your Pointe Hilton Tapatio Cliffs Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Tapatio Cliffs Resort Phoenix, Arizona
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#10 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travellers.
38 questions
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5 months ago
Grand Rapids, Michigan
7 months ago
Oakwood, Ohio, United States
1 month ago

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Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“might opt for a new room across the lobby with a view”
 of 5 bubbles kokosandiego, 21 Feb 2017 | Read review
“I believe we were in building 8”
  • bedroom...pretty simple
  • living room area
 of 5 bubbles g00dtravel2, 19 Feb 2017 | Read review
“If you have kids plane on being near the main pools if not it is quite a walk. They do offer a shuttle around the resort to help out”
 of 5 bubbles 262BobL262, 16 Feb 2017 | Read review
“Cliff side rooms are quieter”
 of 5 bubbles SMOgal, 13 Feb 2017 | Read review
“Ask for scenic rooms, their all over”
 of 5 bubbles 408scottv, 8 Feb 2017 | Read review
5 of 5