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Pointe Hilton Tapatio Cliffs Resort

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384 Reviews from our TripAdvisor Community

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There are newer reviews for Pointe Hilton Tapatio Cliffs Resort
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Showing 374: English reviews
Virginia
Reviewed 4 days ago NEWvia mobile

Don't panic when you pull in!!! It looks like a motel.... a really big motel. But it is actually much better. We had stayed at The Hyatt Gainey Ranch prior to an adventure to the Grand Canyon. We needed to stay somewhere for just one night after the Grand Canyon. This Hilton was really nice. It wasn't luxurious and the...

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Thank Navyspouse
Reviewed 4 days ago NEWvia mobile

We stayed the first week of April 2017 for Spring Break at Pointe Tapatio. Our family includes 4 children ages 4 to 9. Our 2 room suite had 2 beds and a pull out couch so everyone could sleep in comfort. The room itself had been freshly remodeled and was beautifully appointed and very clean. Staff were friendly and helpful....

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1Thank TravelMomma24
Chicago
Reviewed 5 days ago NEW

A premium full service resort. I had an absolutely wonderful time. The amenities were fabulous including the spa facilities. I had an extraordinary massage with masseuse David. Also, dinner at Different Point of View restaurant is a must!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lyndap246
Texas
Reviewed 6 days ago NEWvia mobile

The resort isn't what I'm used to as far as "resorts" go. This property was dated and the rooms (I stayed in two different rooms while I stayed for 3 days) need to be remodeled. The first room I was given had a broken toilet, broken coffee maker and broken closet door. The good news is the customer service was...

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Thank prncsp
Edmonton, Canada
Reviewed 6 days ago NEW

It's challenging to play from the Back Pointe, add another 700 yards to my game. I usually play from the 'White' or Middle Pointe at Lookout Mountain, but my playing partner plays from the Back Pointe, so I joined him, finished with a 92, not too bad for me. My wife played from the Forward Pointe, despite the challenge, she...

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Thank peterhang2016
Santa Fe, New Mexico, United States
Reviewed 1 week ago

Wonderful place to escape to. I love staying at this hotel, the staff is always friendly, courteous, and welcoming. We stayed this trip over the Easter holiday, the resort had a whole list of family activities for the holiday which made it an extra special treat for our young daughter. I would highly recommend this resort to anyone.

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Helpful?
Thank Vinnie S
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your loyalty. It’s great to hear that your daughter enjoyed the Easter activities. We value your business and look forward to having you stay with us again.

New York City, New York
Reviewed 1 week ago

The hotel and resort was beautiful! The falls water area was beautiful and perfect for our kids. The Bistro restaurant was delicious both for dinner and breakfast. Overall - wonderful! Staff was amazingly accommodating -- thank you!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fatimashamam
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It’s a delight to read about your visit. Thank you for choosing to stay with us for your family getaway. Come back again.

San Francisco, California
Reviewed 1 week ago

Went for 3 days during spring break and had a great time sitting by the The Fallspool and using the gym. Our 11 year old made friends right away at pool and basketball hoop and loved the cheeseburger and nachos. The music they play at the pool is great and we played lots of water volleyball. Servers at the pool...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank SFbelle14
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It was a pleasure having you and your family here for Spring Break. Thank you for sharing your positive stay with us and others using Trip Advisor. We hope to serve you again

Katy, Texas
Reviewed 1 week ago

This resort has all of the nice amenities, plus good food choices, clean, redecorated rooms, several sparkling pools, and much more, all in a beautiful, relaxing setting. Be sure to visit A Different Pointe of View - best around!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bettyjean_larson2009
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your 5 star review and are very happy to hear that you had a good time. Come back soon.

Reviewed 1 week ago

The resort was very nice. It does seem of the beaten trail but that is actually nice. The sitting area was okay but not very cozy. The medium priced restaurant was very good. I would have like a casual restaurant for sandwiches/salads but there was only a small area with a few tables.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracey C
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you choosing to stay with us. We value your business and feedback. We do have a casual outside restaurant in the Falls Water Village that offers sandwiches, salads and more. If your travels bring you back to Phoenix, we hope to have the opportunity to serve you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $159 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Priceline, Travelocity, Hotels.com, Expedia, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Pointe Hilton Tapatio Cliffs Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Tapatio Cliffs Resort Phoenix, Arizona
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travellers.
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Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for rooms facing the mountains for a good sunrise”
DarmanW, 25 Apr 2017 | Read review
“Some of the rooms are ground floor with a parking lot, book early.”
V1211FKstevef, 25 Apr 2017 | Read review
“If you have a family get a room closer to the lobby and main hotel. Your legs will thank you for closer access to the pool.”
DavidOC_10, 13 Apr 2017 | Read review
“rooms with a view are higher up, and adult pool is closer to lobby”
fneil3, 12 Apr 2017 | Read review
“Make sure your room is high-up (4th floor) and ask specifically about the view when you check in.”
davidh864, 11 Apr 2017 | Read review
5 of 5