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Marriott's Canyon Villas

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#12 of 175 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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731 Reviews from our TripAdvisor Community

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Showing 723: English reviews
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San Diego, California
Reviewed 2 days ago NEW

We stayed here over 4th of July weekend 2016. We had a great time. There were some serious hiccups at the beginning of the trip, which had management scrambling to get us comfortable. However, once these things were worked out, our stay was wonderful. We have 3 small children and were at this facility for 9 days. There pool with...

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Thank luv2vacation4ever
Reviewed 5 days ago NEW

The staff was amazingly friendly - Aaron made accommodations so we could take care of our baby, Keith drove us to the mall and JW with insider tips along the way, Jean runs a non stop fun kids crazy/snack program, Erika made me super comfortable with setting up all our preference before we arrived. The pool is good sized and...

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Helpful?
Thank Alison C
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Alison, thank you for taking the time to share your feedback and leave a review. We are so happy to hear you enjoyed your stay and that our staff were able to make it even more exceptional. We look forward to welcoming you back to Marriott's Canyon Villas.

Reviewed 1 week ago via mobile

Beautiful one bedroom villa. Lots of great amenities. Staff amazing. Connected to jw marriot. Can charge to your bills. Outstanding service. We own the marriot points through the vacation club and couldn't be happier as an owner

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Helpful?
Thank Anna O
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Thank you for a perfect review! We are so happy to hear you are enjoying your Ownership. We look forward to your next Marriott Vacation Club stay.

Reviewed 1 week ago via mobile

We've stayed right at the jw next store, but this is everything the jw isn't -- which is great for families. You are closer to your vehicle, with huge rooms to deal with your families huge pile of 💩 and space to cook for them and shut the door after you put them to bed so you can relax. Worth...

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Helpful?
Thank Erik M
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Thank you for a perfect review! We are pleased to hear you enjoyed your stay with us here in Phoenix.

Williamsburg, Virginia
Reviewed 3 weeks ago

We are owners here and have been for a long time. We stay here for 3-4 weeks each spring and fall. This is our favorite Marriott property. We own in several places and have visited many more. The staff here is extraordinary. The Manager here has set the tone for excellent service and we (and others) appreciate it...You will not...

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1Thank BonVoyage555
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Welcome back! We are so happy to hear you are enjoying your Ownership and that Marriott's Canyon Villas has become your favorite resort. We look forward to your next Marriott Vacation Club stay!

St Louis MO
Reviewed 4 weeks ago

To be upfront, we booked this as our stop over in Phoenix and part of our 6 week road trip. So we were disappointed it was a studio unit with nothing more than a microwave and more meal facilities on the resort. If you want to enjoy all the amenities of the JW Marriott nearby, such as spa, golf and...

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Helpful?
Thank jeschacht
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Thank you for taking the time to share your feedback with us. While we do have 1 and 2 bedroom villas with full kitchens, our guest room does include only a mini-refrigerator, microwave, and dish cleaning supplies. We are happy to hear our staff were able to assist you and we look forward to your next Marriott Vacation Club stay.

Kansas City, Missouri
Reviewed 4 weeks ago

Lots to see and do within a few minutes or a couple of hours. Easy access to the 101 which makes it easy to get anywhere. Studio is a little cramped but has a very small kitchen minus the stove and oven but it does have a microwave. Works fine for a week or less. Staff is very friendly and...

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Helpful?
Thank Kathy R
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Welcome back Kathy and thank you for your review. We are pleased to hear you enjoyed your stay with us here in Phoenix. We look forward to your next visit.

Sunnyvale, CA
Reviewed 4 weeks ago

Had a studio for 2 people. Would be very jammed for 4 people. Elevator convenient for moving into unit. Carts readily available for luggage transport. Resort difficult to find int the dark even with GPS. Unit difficult to find in the dark. Front desk gave BAD directions from where we were, Unit has very small kitchenette with NO counter space....

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Thank paupaubean
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Thank you for your feedback. It is very important to us and has been shared with our senior resort management. We hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Raleigh, North Carolina
Reviewed 13 March 2017 via mobile

Rooms are very small, you can hear people above you plus when they walk sounds like they are in your room. Over promised under delivered. Bathroom smells like mold. Not good. Room was to be ready and it wasn't. The room is like a lock out. And it wasn't cheap. I won't come back

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1Thank Kent H
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Kent, thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Please contact our Customer Care team directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We hope to hear from you soon.

Reviewed 1 March 2017

To quote the Beach Boys this resort is "Fun, Fun, Fun"! To start with the rooms are lovely----they are large and very well furnished. They have a great pool area that is the center of a lot of activity. Plus each and every day they have a long list of activities for their guests. If you get bored at this...

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Helpful?
1Thank Jim K
MarriottVacationClub, Customer Care Manager at Marriott's Canyon Villas, responded to this review

Jim, we are happy to hear you found Marriott's Canyon Villas to be fun! Thank you for taking the time to leave a 5 star review.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Marriott's Canyon Villas

Address: 5220 E Marriott Dr, Phoenix, AZ 85054-6150 (Formerly Marriott's Canyon Villas at Desert Ridge)
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: $202 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Canyon Villas 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Marriott`s Canyon Villas Hotel Phoenix
Marriotts Canyon Hotel
Marriott Vacation Club Phoenix
Marriott Phoenix
Phoenix Marriott
Marriott's Canyon Villas Phoenix, Arizona
Hotel Style:
#6 Luxury Hotel in Phoenix
#9 Romantic Hotel in Phoenix
#13 Family Hotel in Phoenix
#67 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Canyon Villas staff and other travellers.
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Questions? Get answers from Marriott's Canyon Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East views have morning sun, west views have evening sun, north rooms have mountains, south views have PHX.”
luv2vacation4ever, 21 Apr 2017 | Read review
“Get GOOD directions to unit when checking in”
paupaubean, 20 Mar 2017 | Read review
“Close to the pool area.”
A4244COjimk, 1 Mar 2017 | Read review
“We always ask for a top floor”
Sunvalleyjodi, 26 Feb 2017 | Read review
“If you have kids ask for near the kids pool, if you are an older couple ask for near the opposite end of the kids pool.”
bevyg411, 16 Feb 2017 | Read review
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