We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Payless Inn

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Payless Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

36 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 32: English reviews
Start your review of Payless Inn
 Click to rate
Reviewed 3 weeks ago

The sign out front says this is a Knights Inn (Not Payless) but the address is the same. We flew into AZ a day early. No other hotels within 20 miles of Sky Harbor were available. When checking in, we were asked if we wanted the remote control for a 20 dollar deposit - that should have been our clue...

Thank sportsmom1988
Phoenix, Arizona
Reviewed 6 January 2017

HotWire selected this hotel for me. And it sucks. The Lamps had no shades. There was no toilet paper. Only 2 bars of soap in the bath. All the towel had burn marks from cigarettes. The bathroom door was broken and smashed from being forced. The carpeting was frayed at edges with staples that cut my bare feet. Drug addicts...

Reviewed 7 October 2016

There were a couple of prostitutes walking around and drug addicts begging for money. It is located in a scary neighborhood with a state pen across the street. PAY MORE and stay somewhere else. The door frame was cracked from an obvious break in. The TV didn't work.

Thank Donald P
Reviewed 18 June 2016

This is the unsafest area, dirty rooms, no amenities... it is like the Bates Motel from a horror film. The day we arrived, no towels or soap were stocked in the room. Room wasn't that clean, found worms too! Sheets had holes. There were alot of bums hanging around outside, and we felt really unsafe at all the shady characters...

Thank Architect 0
Reviewed 2 June 2016 via mobile

Needed a cheap place to stay for one night after arriving in Phoenix on a late flight. Didn't see any of the shady characters mentioned by previous reviewers and didn't experience any bed bugs however, there was the lovely surprise of a previous guest's dirty laundry. Avoided the pile of unwashed clothes (including underwear-gross!) and left early the next day.

Thank Emily E
Somerset, United Kingdom
Reviewed 20 March 2016

Now I know the reviews on this motel are poor, but you must consider the price you are paying. The room we had was on the top floor of two. The price reflects what you get. The room was very tired the surface of the bed side table still had sticky drink marks on it and there was only one...

Thank David P
Sydney, Australia
Reviewed 11 March 2016

DO NOT EVEN THINK ABOUT STAYING HERE!!! This place should not even be considered a hotel. Rooms are awful, bed cover filthy, sheets had holes. Police came and it was still day time! Stayed long enough to find another place to stay.

2Thank 56,792,016
Reviewed 19 November 2015

We stayed here for the nice cheap price but should of known why. Dirty rugs and the cleaning service is bad. Towels ripped and bad stained. Daily service was bad. 2 days and our bed was not cleaned and garbage piled up and no toilet paper and bad towels. We got a diaper for a wash rag. We told the...

Thank Anne H
Springerville, Arizona
Reviewed 6 August 2015

we were there at 3:30 and the rooms were not ready , then when we got in the room 120 the air conditioner wasn't working, it was 100 degrees in the room they finally offered to switch rooms,orostitutes and drug addicts all around poorly lit,in a very bad area also no ice machine,the rooms have an odor,actually should have gotten...

2Thank 887kathleen
Port Washington, New York
Reviewed 21 May 2015

I was pretty freaked out when I realized I had booked a "blind rate" on Hotwire that ended up being in such a sketchy part of town (right near the prison) with such horrible reviews! And with my plane delayed for hours, I did not arrive till 2:30 a.m.! It helped that I called multiple times to inform the office...

2Thank flyermontana

10 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (5)
Room/Suite (3)
Hotel & Grounds (2)

Management photos: Courtesy of the property manager

All Management Photos (5)
Room/Suite (1)
Bathroom (1)
Hotel & Grounds (1)
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phoenix hotels
Econo Lodge Airport
#80 of 174 in Phoenix
409 reviews
Central City
Hilton Garden Inn Phoenix Airport North
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Payless Inn

Address: 2445 E van Buren St, Phoenix, AZ 85008 (Formerly Knights Inn Phoenix East)
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: $71 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Payless Inn 2*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Priceline and Travelocity so you can book your Payless Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Payless Inn Phoenix, Arizona
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Payless Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tip - choose a different hotel”
 of 5 bubbles sportsmom1988, 28 Feb 2017 | Read review
“If you must stay here, ask for a room very near the front office. And ask that you be able to park near the front office.”
 of 5 bubbles GREENCHILEcam, 6 Jan 2017 | Read review
“No room is good. Stay away. Pay a little more and stay somewhere nicer.”
 of 5 bubbles donaldp298, 7 Oct 2016 | Read review
“if you want a good room book else where”
 of 5 bubbles davidpC4600NY, 20 Mar 2016 | Read review
“Go to another hotel!”
 of 5 bubbles 56792016, 11 Mar 2016 | Read review
5 of 5