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BEST WESTERN Airport Inn

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BEST WESTERN Airport Inn
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701 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Monterey, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Great place for airport departure. I would definitely recommend this hotel to anyone looking for convenience and friendly environment. Very clean! Welcoming staff and transportation to and from the airport.

Review collected in partnership with Best Western

Helpful?
Thank Barbara C
Bowling Green KY
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago NEW

We were only in for two nights for a conference so the price and near the airport was important because we planned to make use of the hotels airport shuttle and connect with public transportation to the conference center - all looked good on the map. However, YOU MUST arrange the shuttle service 24 Hours in advance. We had confirmed... More 

Helpful?
Thank ManyConferences
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for sharing what you liked and didn't like about your recent stay with us. We apologize for any inconvenience caused to you during your stay. We'll be sure to make the necessary changes needed to provide a better experience for all future guests. It is our hope that you can give us another try. Kind Regards,... More 

Wasilla, United States
1 review
Reviewed 1 week ago

The breakfast buffet was excellent with a lot of choices. Covered parking for the hot sun. Very close to the airport. Nice outdoor courtyard to enjoy a drink or read a book. The only con would be that they should have an elvator for each side of the large hotel.

Review collected in partnership with Best Western

Helpful?
Thank adelanek
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We thank you for your feedback. However I believe you may have the wrong hotel as our hotel does not provide a breakfast buffet or covered parking. Thank you, Griselda Mena Assistant Manager More 

Auckland, New Zealand
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

We stayed at BW Airport Inn after picking up a rental car late at night from Phoenix Airport. We needed a place to crash before driving north to beautiful Sedona. While the hotel provided relatively cheap accommodation, we regretted our choice because the noise made the night pretty awful. There was a lot of noise coming from the freeway as... More 

Helpful?
Thank acarb83
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for sharing your feedback about your stay at our hotel. We are very sorry that we could not provide you with a satisfactory stay. Please know that your comments are very important to us and we'll be sure to use them to implement improvements. We hope that you can give us another try to better serve you... More 

Atlanta, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Bed in hotel was uncomfortable, with lumpy pillows that were too hard. The hotel manager noted a cancellation during NASCAR race week that allowed us to get a room, which was much appreciated. The hotel appears to be older and in need of some maintenance. The drain in the shower was very slow, allowing water and soap scum to accumulate... More 

Review collected in partnership with Best Western

Helpful?
Thank Thomas C
Tucson, Arizona
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at this hotel for one night before we flew to Europe. We had originally chosen to stay here because we could leave the car and then take the 24 hour shuttle to the airport. Unfortunately they had run out of long term parking spaces! Since we had booked through Hotels.com we were not informed to call the hotel ahead... More 

Helpful?
Thank Natushx1
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for taking the time to tell us what you liked and didn't like about your stay with us. We apologize for any inconvenience caused to you due the parking availability. We hope you can give us another try to better serve you the next time you travel. Kind Regards, Griselda Mena Assistant Manager More 

Cambridge, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Nice to find a place to stay for catching an early morning flight that was clean and economical. The shuttle was very efficient at getting us to the airport for a 6:25am flight. There is no breakfast but the hotel provided some food to grab that was great to have to eat when we arrived at the airport. Would definitely... More 

Review collected in partnership with Best Western

Helpful?
Thank CaSue52
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your wonderful feedback. We're glad to hear that you enjoyed your stay with us and found our services convenient to your lodging needs. We look forward to hosting you again soon! Respectfully, Griselda Mena Assistant Manager More 

Salem, New Hampshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This stay was a late arrival from the east coast, rooms ok for a night or two, didn't like the fact that this Best Western did not provide breakfast at this site. Rooms were average and do need updating.

Review collected in partnership with Best Western

Helpful?
Thank Dee T
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for sharing your feedback about your recent stay at our hotel. We appreciate your comments and will be using them to implement improvements to better our services. We hope you can visit us again in the future. Kind Regards, Griselda Mena Assistant Manager More 

Phoenix, Arizona
1 review
Reviewed 4 weeks ago

We held a church retreat event at this hotel for the Labor Day weekend. Rooms are clean and neat and service is great. Nothing to complain. The location is super convenient for everyone to attend. There is a nice restaurant inside the hotel and the staff are willing to accommodate with our diet restrictions.

Helpful?
Thank kenwcheng
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for your amazing feedback. It was a pleasure hosting your group and we look forward to the opportunity to see you all again in the future. Respectfully, Griselda Mena Assistant Manager More 

Roanoke, Virginia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

This is not a fancy hotel but it is sparkling clean and very economical. It is very close to the airport and Greyhound. The food choices are limited unless you have a car. There is an unaffiliated restaurant on premises that is acceptable. Breakfast is not complimentary although free crackers and coffee are available in the reception area in the... More 

Helpful?
Thank Chris S
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for your great feedback! We're very appreciative that you you chose our hotel to host you and that you found our services satisfactory to your needs. We hope you can visit us again soon! Respectfully, Griselda Mena Assistant Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 

Additional Information about BEST WESTERN Airport Inn

Address: 2425 S 24th St, Phoenix, AZ 85034-6806
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $87 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
BEST WESTERN Airport Inn Phoenix, Arizona
Hotel Style:
#14 Best Value Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn staff and other travellers.
6 questions
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Washington DC, District of Columbia
Okehampton, United Kingdom
over a year ago
Prescott, Arizona
Benson, Arizona
over a year ago
Benson, Arizona

See all questions (6)

Questions? Get answers from BEST WESTERN Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing pool should be quieter”
 of 5 bubbles acarb83, 19 Nov 2016 | Read review
“Many of the rooms have balconies that overlook the pool.”
 of 5 bubbles chrissY3562BM, 1 Nov 2016 | Read review
“No elevator available.”
 of 5 bubbles dawgmanmike, 17 Oct 2016 | Read review
“Fill up your rental care before you check in, room 132 faces the inside courtyard and pool/hottub”
 of 5 bubbles Born2runLondon, 12 Oct 2016 | Read review
“If you have heavy bags, get one on the first floor.”
 of 5 bubbles SandratheScripty, 5 Oct 2016 | Read review
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