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Best Western Airport Inn

907 reviews
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Traveller (71)
Room & Suite (162)
Dining (42)
Overview
  • Excellent24%
  • Very good40%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“room was clean”(63 reviews)
“sky harbor”(32 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
2.5 Star Hotel
All hotel details
Offers from Best Western Airport Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (907)Write a Review
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828 results
Traveller rating
199
306
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84
42
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199
306
197
84
42
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All reviewsattached restaurantroom was cleansky harborshuttle servicecar rental returnnext morningfree shuttlean early flightan overnight stayplace to stayon site restaurantnight's sleepone night stayfirst flooreasy accesshot tubbw
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1 - 5 of 828 reviews
Reviewed 2 days ago

Best Western hotels ahve really stepped it up in most markets but this is clearly one that has missed the train in terms of what travelers expect for a $100+ / night hotel. Parking was limited and tight. The front desk staff was bit very...More

Thank SCTHer
Hotel's Favourite
Reviewed 3 weeks ago

We stayed here before flying out to Missouri. Rooms were clean. The employees were friendly and helpful. We left our car here and shuttle to the airport less than 5 minutes away. It only cost $5 per day to leave it here.More

Review collected in partnership with Best Western
Thank R L J
Response from Best W, Front Office Manager at Best Western Airport InnResponded 1 week ago

Thank you very much for your recent stay at our hotel. Our housekeeping staff does an amazing job providing clean accommodations. We'll be sure to share your feedback with them. We're very glad you found our Sleep and Fly package is convenient to your traveling...More

Reviewed 3 days ago via mobile

This is not a hotel, rather a motel. IF YOU ARE A LIGHT SLEEPER, STAY AWAY!!! Highway noise is one thing but the airplane noise was too much. Unfortunately the TV sleep button doesn’t work to drown out noise. The rates are good and the...More

Thank Edelan
Reviewed 1 week ago

Upon arrival the front desk agent was not friendly. When we ask about breakfast she said you can eat in the restaurant. We don't provide a free breakfast! She acted angry when we ask for a complimentary bottle of water for my husband's breathing machine....More

Thank patriciaaB4518CS
Response from Best W, Front Office Manager at Best Western Airport InnResponded 1 week ago

We are very sorry for any inconvenience caused to you during your stay with us. Please know that Customer Service is a top priority. I will be sure to share your comments the my entire front desk staff and ensure we provide a positive experience...More

Reviewed 1 week ago

Great place to stay when using the Airport for travel. Friendly staff and they provide a shuttle to the Airport. Older hotel but well kept and clean. We use it 3-4 times yearly and have never had a poor experience.

Review collected in partnership with Best Western
Thank robertcH1388JC
Response from Best W, Front Office Manager at Best Western Airport InnResponded 1 week ago

Thank you very much for your continued business through out the years. Your feedback means a lot to us because it tells us what we are doing right! We look forward to hosting you again soon. Kind Regards, Griselda Mena Assistant Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Spa
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Laundry Service
Conference Facilities
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Spa
Outdoor pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$79 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Phoenix
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Phoenix
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (71)
Room & Suite (162)
Dining (42)
Pool & Beach (27)
Hotel & Grounds (64)
Bathroom (9)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
mrsayoh
1 November 2017|
AnswerShow all 4 answers
Response from Best W | Property representative |
Hello, Yes, our shuttle does operate 24 hours including holidays. For a pick up from the airport please give us a call at 602-273-7251 after you have collected your luggage. We will then give you directions on where to... More
1
Vote
Willycat2013
9 May 2017|
AnswerShow all 5 answers
Response from Best W | Property representative |
Hello, We are approximately 6 miles from Arizona Mills Mall. Our staff is always ready to arrange a taxi for you if you don't have a vehicle.
0
Votes
Lou7753
3 December 2016|
AnswerShow all 3 answers
Response from Best W | Property representative |
Hello, Although our hotel does not have a free breakfast we do have complimentary coffee, bottled water, tea, hot chocolate and grab-n-go snacks in the lobby every morning until noon. Additionally the Rodehouse Restaurant... More
1
Vote
Room Tips
"Try another hotel unless you like to listen to planes landing or crackers for breakfast"
Read review
"Don't stay at this hotel."
Read review
"Speak up if room is not satisfactory, Management cannot change their policy on things unless you tell them..."
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"For less noise and more privacy - ask for an "odd numbered" room on the 2nd floor."
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