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Four Points By Sheraton Phoenix South Mountain

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Traveller (115)
Room & Suite (58)
Dining (2)
About
Location
Cleanliness
Service
Value
Four Points by Sheraton Phoenix South is an ideal location for whatever brings you to town. Our Phoenix hotel is minutes from Arizona State University, providing easy access to the entire campus, as well as nearby shopping, dining and more. We are just minutes from local corporate offices and a wide variety of other things to do in Phoenix. Find everything you need while on the road. Our Ahwatukee hotel features a variety of free amenities, like Internet access and bottled water, plus other great features like an on-site spa and restaurant. Kick back and relax at the hotel with a craft beer from our Best Brews™ program. With 9,000 square feet of flexible meeting space, planning Phoenix meetings & events is easy with Four Points. Our hotel team is dedicated to bringing your event to life, whether it's for 20 or 400 guests. Our onsite restaurant, Elliot's Grill, provides excellent catering options for any palate.
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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Special Offer:Weekend Your Way
Hotel deals
Location
Full view
42Car recommended
Grade: 42 out of 100
33Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
10831 S 51st St, Phoenix, AZ 85044-1737
Getting there
Sky Harbor Intl Airport10 km
Phoenix-Mesa Gateway Airport29 km
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Reviews & more
283Reviews
139Photos
6Q+A
67Room tips
Traveller rating
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  • 42
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Popular mentions
WOW has this place changed! I needed to host my team for a meeting stay this week and wanted comfy rooms near the office. Because of the Marriott connection decided to give this place another try (once the Grace Inn). So updated! The staff was attentive, free breakfast was
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This hotel had great and very friendly staff. Very clean room and nice hotel. Jimmie was a great guy and very helpful. The staff went out of their way to help e a few times and to answer questions. Thanks
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Response from Bill H, General Manager at Four Points By Sheraton Phoenix South Mountain
Responded Oct. 26, 2018
Dear Freddy R, Thank you for your feedback. We will recognize Jimmie during our next associate rally. Kin regards, Bill
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+1
We stayed here 2 nights and the bathroom was very small and nasty. Not cleant at all. There was mould on the shower faucet, shower area was bad, vents were blocked. Tub was horrible. The bedroom was big but the bathroom Was not well made.
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Response from Bill H, General Manager at Four Points By Sheraton Phoenix South Mountain
Responded Oct. 26, 2018
Dear Dream0786, I would like to apologize for what you experienced during your stay and reassure you that this not the level of service that we strive for. I will share this feedback with the appropriate leaders so that it can be addressed. My hope is that should your travels bring you to Phoenix in the future that you give us another opportunity to showcase our property. Kind regards, Bill
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The hotel is in an accessible location in South Phoenix, just off I-10, the rooms and beds were nice and clean, the bathroom hasn't been renovated in a while, but at least it was clean. Overall very good value for money, no serious minuses if you don't mind the not that great
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I stayed at this property for a few days and Jalen's customer service was wonderful. I dont normally leave reviews, but after the service I received from the employees and the locations has many restaurants around the area. I will definitely come back again
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Response from Bill H, General Manager at Four Points By Sheraton Phoenix South Mountain
Responded Sep. 18, 2018
Dear Carol R - thank you for the great feedback. We will rcognize Jalen for his excellent customer service.
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12345612
I would like to know if you offer a low rate for extended stay, say 6 weeks? 2 adults.
You would have to call the hotel and speak to a sales person to talk about an extended rate contract
0 votes
Good afternoon John, I apologize for the late response. But yes there is a room where you can store your luggage. We will give you a ticket number for your luggage just like at the airport and when you come back you need to show that ticket to our front desk and they can give you your luggage. Hope to see you soon!
0 votes
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I looked it up online. The program is at the Legacy Golf Club and is about 5 miles away/ 6808 S. 32nd St. Phoenix, AZ 85042 info@golflegacyresor com Pro Shop: (602) 305-5550 Four Points by Sheraton Phoenix South Mountain Head northwest on S 51st St 0.1 mi Turn left onto E Elliot Rd 0.3 mi Turn right onto S 48th St 1.1 mi Continue onto S Pointe Pkwy E 0.8 mi At the traffic circle, continue straight onto S 48th St 0.6 mi Turn left onto E Baseline Rd 2.0 mi Turn right onto S 32nd St Destination will be on the left 0.5 mi
1 vote
It would be best to check with the hotel for local taxi and bus service and yes it is a safe drive at night and you will need child car seat. Like the previous reviewer said the hotel does have a free airport shuttle. There is good access off I-10 to the hotel that you get on right at the airport. If you like western art there is an incredible free museum in Chandler, the Zelma Basha Salmeri Gallery 22402 S. Basha Road. Restaurants are limited near the hotel, but many are available on Chandler Blvd.
1 vote
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What is the closest car rental company to this property?
Good Afternoon, There is a Hertz rental car just across the street. We also offer a complimentary shuttle with in a 5mile radius and to and from the airport. Please let me know if there is anything else I can assist with. Alex Slingerland Manager
1 vote
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12
"go for the higher floors, they're really quiet"
"An excellent level of customer service can always be expected at this property."
"Stay elsewhere!"
"Don't ever Stay Here...Mean Cold and Callus. Aaron Franklin, the manager, is soulless..."
"The western end room have some nice mountain views."
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12345614
PRICE RANGE
US$97 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grace inn phoenix hotel phoenixgrace hotel at ahwatukeegrace hotel phoenix
FORMERLY KNOWN AS
Grace Inn Phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixAhwatukee Foothills
NUMBER OF ROOMS
160
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