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BEST WESTERN InnSuites Phoenix Hotel & Suites

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#37 of 173 Hotels in Phoenix
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN InnSuites Phoenix Hotel & Suites
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847 Reviews from our TripAdvisor Community

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Showing 816: English reviews
Eagle River, Alaska
Reviewed 2 days ago NEWvia mobile

When I booked this hotel, I didn't believe everything that was included. My expectations were exceeded time and again. Besides a great warm pool and relaxing outdoor jacuzzi, a fun happy hour that includes beer/wine/soda and snacks, a sumptuous breakfast with enough variety for our four day stay, convenient parking, a nice workout room, fantastic location to all of Phoenix,...

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Helpful?
Thank John W
Toronto
Reviewed 2 days ago NEW

2nd time to Phoenix and 1st time at this hotel. Best thing is very helpful staff, especially Tim and Caesara. What's good = clean, comfy bed, fast WIFI in all areas and rooms, very warm big pool and clean hot tub, hot breakfast, free local and long distance calls, fridge and micro in room, good towels, daily social with beer...

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Helpful?
Thank Jaysways
Phoenix, Arizona
Reviewed 3 days ago NEW

I would recommend this place. It is a little higher than we have paid at other similar BW. Not too far from airpirt. Clean, comfortable, quiet. Breakfast not as good as other BW. We have been to BW in CO, UT, NV, OR, WA, MT, WY, SD, NE and never disappointed.

Review collected in partnership with Best Western
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Helpful?
Thank 337darlenea
San Martin, California
Reviewed 4 days ago NEW

We try to stay at BW whenever possible. We like the fact that they are most everywhere in the world! This hotel was actually a resort...not fancy, but very nice. The pool and jacuzzi area has several lounges & covered tables/chairs. Also a BBQ area on a paved patio...this is such a nice touch! Easy access to freeway. All employees...

Review collected in partnership with Best Western
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Helpful?
Thank CneeL
Humboldt County, USA
Reviewed 6 days ago NEW

In town for a conference at the Hilton, which we couldn't afford, so we booked down the road at the Best Western...lucky us! Full breakfast in the morning, friendly efficient staff from the front desk down to the cleaning and maintenance staff, a heated pool (nice!), a hot tub (nice!!), a laundry room, bbq grills, easy access to Hwy 51...

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Helpful?
Thank wishfrog
Tucson, Arizona
Reviewed 1 week ago

Recently stayed at the Best Western Inn Suites on Northern Ave. Got a great rate and the place is very nice with really good amenities. I was really impressed with the rooms, and the overall appearance of rooms. Great place I will definitely stay again.

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Helpful?
Thank Jason A
Henderson, United States
Reviewed 1 week ago

I probably won't stay at this hotel again. Access to and from the hotel off Northern Ave or 16th St. was very difficult. The rooms seemed small. My husband and I could not walk past each other between the end of the bed and the furniture on the opposite wall, above which was the wall mounted TV. There was more...

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1Thank E446VNclaudiag
Reviewed 1 week ago

We arrived after midnight to our hotel. Very helpful staff. Smooth check-in. Slept well in comfortable bed. Woke up rested. Enjoyed a great breakfast with good variety! Love the waffles! A great hotel with great service!

Review collected in partnership with Best Western
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Helpful?
Thank lindasW7658WD
Phoenix, Arizona
Reviewed 1 week ago

I stayed at BWI&S for a month in Dec. What a great experience. Starting with Mila and Patti the sales team, it was nothing but first class treatment. The rooms are spectacular, the amenities....gym, grounds, breakfast room, computers etc.... it's all good! I saw Mila most days and Mila would always have a smile and a her face to greet...

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Helpful?
Thank 505spencerr
Crawford, Colorado
Reviewed 1 week ago

Beds are advertised as queen...they are actually full. The area is nice and quiet, but there's no dining real close. The hotel, staff, breakfast, and grounds are all nice Good enough value, but the bed size should REALLY be updated before someone gets upset..

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Helpful?
Thank debbiep066
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your survey. I would like to speak with you a bit further on your stay. We do not have any full size beds. We only have studio with a king or 2 queen beds. We do not have a single full size bed at our location. We have pullout sleeper sofas that pull out...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $119 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
BEST WESTERN InnSuites Phoenix Hotel & Suites Arizona
Hotel Style:
#6 Green Hotel in Phoenix
#13 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#55 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators - ground floor rooms near parking lot are better.”
 of 5 bubbles Jaysways, 17 Jan 2017 | Read review
“Rooms in the back have a view of the hills.”
 of 5 bubbles wishfrog, 13 Jan 2017 | Read review
“103 In Phoenix 160 in Tucson”
 of 5 bubbles 505spencerr, 9 Jan 2017 | Read review
“Don't stay in the Presidential Suite until it's been renovated/repaired.”
  • That's a lot of daylight...
 of 5 bubbles michaelmW4228CS, 22 Dec 2016 | Read review
“The junior suites are great.”
 of 5 bubbles sandyandsteve6, 22 Nov 2016 | Read review
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