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2017-11-05 2017-11-06
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    Best Western InnSuites Phoenix Hotel & Suites

    1615 E Northern Ave, Phoenix, AZ 85020-3932
    +1 855-883-0200
    Hotel website
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    2017-11-05 2017-11-06
     2 people are viewing this hotel
    US$92
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    Traveller (122)
    Room & Suite (168)
    Pool & Beach (46)
    Overview
    • Excellent45%
    • Very good32%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “social hour” (47 reviews)
    “northern avenue” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western InnSuites Phoenix Hotel & Suites
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    Write a Review
    Reviews (987)
    There are newer reviews for Best Western InnSuites Phoenix Hotel & Suites
    See the most recent reviews
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    11 - 15 of 952 reviews

    Reviewed 2 weeks ago

    This is a great hotel to stay at. Safe area. Staff friendly and helpful. Rooms comfortable and beds are comfortable. I have stayed here quite a few times sometimes several days at a time when traveling on business. I do suggest you make reservations because...More

    Review collected in partnership with Best Western
    Thank 32576John_P
    Reviewed 2 weeks ago

    Dirty floor, exposed wires, broken tub jets, standing water in shower and pool was broken. We had high expections upon making reservation, pix on sight looked nice! Very nice girl at the desk immediately informed us pool was broken. It went down hill from there.More

    Review collected in partnership with Best Western
    1  Thank Melena R
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 2 weeks ago

    Dear Valued Guest, I would like to apologize to you for not having exceeded your expectations. We are currently undergoing a remodel of our location. We have the pool out of order,however we are offering our guest access to a water park just a few...More

    Reviewed 3 weeks ago

    This would have been a nice stay if it wasn't for the construction going on during our visit. We were looking forward to the pool and the hot tub but found out too late that they were going to be closed during our stay. They...More

    Review collected in partnership with Best Western
    Thank 345dagmara
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 2 weeks ago

    Dear Best Western Traveler, Thank you for your review. I would like to apologize for the construction going on. We are in the middle of a complete remodel. We have posted on our website about the construction going on in the pool area. We also...More

    Reviewed 16 September 2017

    The staff was very nice, in person and on the phone. We arrived late at night and only spent a night here before our departure. The room is a bit small. No elevator. The AC was turned off at night for some reason and we...More

    Thank Helena N
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 2 weeks ago

    Dear Valued Guest, Thank you for taking the time to complete a review of our location. We have the thermostat for AC located on the wall by the door. I apologize for it not having worked correctly. We are currently undergoing a huge remodel and...More

    Reviewed 12 September 2017

    The staff at this hotel is so wonderful in every way. Rooms are clean and beautifully decorated as well as very spacious. Beds and pillows are fabulous. Breakfast is just the best. Love the new yogurt machine with all the fixings. Hot breakfast with EVERYTHING!...More

    Review collected in partnership with Best Western
    Thank G2585FZnancyp
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 13 September 2017

    Dear Best Western Guest, We want to thank you so much for your continued loyalty to Best Western InnSuites. We are so happy to hear from our loyal guest. You have seen a lot of changes over the last year and noticing that it keeps...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$85 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Phoenix
    • #28 Romantic Hotel in Phoenix
    • #39 Business Hotel in Phoenix
    • #54 Family Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 109
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Priceline, Cancelon, HotelQuickly and getaroom.com so you can book your Best Western InnSuites Phoenix Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Best Western Plus Innsuites Phoenix Hotel Phoenix ,
    • Best Western Plus Innsuites Phoenix Hotel And Suites ,
    • Best Western Phoenix ,
    • Phoenix Best Western ,
    • Best Western InnSuites Phoenix Hotel & Suites Arizona
    Add Photo Photos
    Traveller (122)
    Room & Suite (168)
    Pool & Beach (46)
    Dining (35)
    Hotel & Grounds (152)
    Bathroom (22)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    4.15 km away
     
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    7.47 km away
     
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    Nearby Restaurants
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    65 reviews
    .61 km away
    Carlos O’Brien’s Mexican Restaurant
    142 reviews
    .92 km away
    Nearby Attractions
    Piestewa Peak
    555 reviews
    2.59 km away
    Wrigley Mansion
    336 reviews
    4.02 km away
    Dreamy Draw Recreation Area
    72 reviews
    1.34 km away
    Uptown Farmers Market
    5 reviews
    4.25 km away
    Ask a question
    Questions & Answers
    Luv2Boovas
    11 September 2017|
    AnswerShow all 6 answers
    Response from Mila S | Property representative |
    Hello, Pets allowed based on the availability of pet-friendly rooms. We are pet-friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be... More
    0
    Votes
    michaelvC856RF
    23 February 2017|
    AnswerShow all 8 answers
    Response from nhrelp | Reviewed this property |
    HI was there in November, didn't see any construction. Room was clean. It could use a little updating but nothing to cause concern.
    2
    Votes
    Honodds
    5 January 2017|
    AnswerShow all 6 answers
    Response from Mila S | Property representative |
    Hello, I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and... More
    2
    Votes
    Room Tips
    "Two floors. If you can't do stairs, ask for a first floor room."
    Read review
    "Get a suite"
    Read review
    "Rooms looking to the north offer great views of the foothills"
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    "All the rooms are accessed from outside the building. Avoid rooms that face onto the pool area, where people..."
    Read review
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