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    Best Western InnSuites Phoenix Hotel & Suites

    1615 E Northern Ave, Phoenix, AZ 85020-3932
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$73/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$75
    US$64
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    US$75
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    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western InnSuites Phoenix Hotel & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (952)
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    There are newer reviews for Best Western InnSuites Phoenix Hotel & Suites
    See the most recent reviews

    131 - 135 of 919 reviews

    Reviewed 30 November 2016

    There were several reasons to be unhappy with this hotel, such as the substandard breakfast and miserable climate control/AC unit. However, by far the biggest issue was cleanliness. Based on recent reviews, it's clear that management MUST address this issue at once, as the state...More

    1  Thank Grant G
    Response from mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 7 December 2016

    Dear Best Western Guest, I'm so sorry to hear that you did not enjoy your stay. I have forwarded your review to our General Manager and will follow up with the cleanliness issue with our executive housekeeper. I would like to thank you for your...More

    Reviewed 30 November 2016

    Reasonably priced hotel. Near freeway making it easy to travel around Phoenix. Room was spacious and comfortable. Facility appears to be well maintained. Breakfast was well-presented and ample. Would not hesitate to stay again if in the area.

    Review collected in partnership with Best Western
    Thank Robert K
    Response from mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 19 December 2016

    Dear Valued Guest, Thank you so much for your survey and your kind comments. We do hope you will keep us in mind for your next stay. When traveling to Phoenix please give us a call. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

    Reviewed 27 November 2016

    Room was comfortable, especially once we got more pillows and towels, and a good price for two of us. The employees were all friendly and helpful - easily the best thing about the place. I'm not saying the place was bad either. I'm saying the...More

    Thank Sara H
    Response from mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 19 December 2016

    Dear Valued Guest, Thank you for taking the time to complete a survey on your stay. I'm sorry to hear that you didn't enjoy the breakfast. We try to offer a huge variety to make all of our guest happy. We offer eggs,hashbrowns,bisquits and gravy,fresh...More

    Reviewed 27 November 2016

    The beds were very firm and caused some sleep difficulties. The room appeared clean at first glance but when I got down on the floor to look for a dropped item, I found that the carpet under the dust ruffle and around the nightstand was...More

    Review collected in partnership with Best Western
    1  Thank Susan A
    Response from mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 7 December 2016

    I'm so sorry to hear that you did not enjoy your stay. I have forwarded your review to our General Manager and will follow up with the cleanliness issue with our executive housekeeper. I would like to thank you for your review. If not made...More

    Reviewed 23 November 2016 via mobile

    Located in a nice area, the exterior looked very nice with ample parking, but when we checked in our first reaction was negative. Ten people trying to check in with one employee behind the desk. We were impressed how the desk clerk Tim handle each...More

    2  Thank SoonFung
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$70 - US$139 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Phoenix
    • #12 Best Value Hotel in Phoenix
    • #28 Romantic Hotel in Phoenix
    • #39 Business Hotel in Phoenix
    • #54 Family Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 109
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Best Western, Booking.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western InnSuites Phoenix Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Best Western Plus Innsuites Phoenix Hotel Phoenix ,
    • Best Western Plus Innsuites Phoenix Hotel And Suites ,
    • Best Western Phoenix ,
    • Phoenix Best Western ,
    • Best Western InnSuites Phoenix Hotel & Suites Arizona
    Add Photo Photos
    Traveller (108)
    Room & Suite (165)
    Pool & Beach (43)
    Dining (33)
    Hotel & Grounds (150)
    Bathroom (20)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    michaelvC856RF
    23 February 2017|
    AnswerShow all 8 answers
    Response from nhrelp | Reviewed this property |
    HI was there in November, didn't see any construction. Room was clean. It could use a little updating but nothing to cause concern.
    2
    Votes
    Honodds
    5 January 2017|
    AnswerShow all 6 answers
    Response from Mila S | Property representative |
    Hello, I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and... More
    2
    Votes
    pamelaoleary3
    23 October 2016|
    Answer
    Response from Fifty7 | Reviewed this property |
    Not sure what the question is? Is it if there is an airport shuttle available? The hotel is basically right at the airport. You'll be able to walk since it's just a small airport in Scottsdale. If you are asking about the... More
    0
    Votes
    Room Tips
    "All the rooms are accessed from outside the building. Avoid rooms that face onto the pool area, where people..."
    Read review
    "Ask for a room on the south side of the hotel away from the pool and the busy street."
    Read review
    "Get a ground-floor room if you have a lot of bags."
    Read review
    "Ask the front desk. If you want pool, get a poolside room on north side. quiet-go south side"
    Read review
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