We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN InnSuites Phoenix Hotel & Suites

Booking.comUS$87*
View Deal
#43 of 175 Hotels in Phoenix
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
BEST WESTERN InnSuites Phoenix Hotel & Suites
BEST WESTERN InnSuites Phoenix Hotel & Suites
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

910 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN InnSuites Phoenix Hotel & Suites
See the most recent reviews
Showing 879: English reviews
Texas
Reviewed 26 July 2016

I booked the Junior Suite (room 226) at this hotel for 3 nights as it had a good price. Guy at front desk was pleasant, offered suggestions to local eateries. Then it went south from there. When I got to my room, it smelled as if someone smoked in there, carpet and paint was in poor condition. What got me...

 Report
Helpful?
4Thank txephipsi
Colorado Springs, Colorado
Reviewed 21 July 2016

Each time we come to town we stay here. If you will, we feel comfortable here and know we'll have a great time. Well located and easy to get to. Calvin is doing a great job improving the property and services, We are seeing new staff members and they all seem to be on board with his philosophy. Well done!!!...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank watrbug77
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. I will be happy to forward your comments to Calvin!We appreciate your business and hope to see you again soon!!...

Long Beach, California
Reviewed 17 July 2016

I stayed from the 11th to the 15th in room 230, for management training for my company. The hotel went above above and beyond when it came to service, amenities, and cleanliness. Offering fresh baked cookies at check-in, a shuttle service that takes you to local hangouts, while still providing an extremely practical, clean room, this experience at this hotel...

 Report
Helpful?
1Thank Kishen H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Pasadena, United States
Reviewed 15 July 2016

Excellent service and super clean room. The breakfast and social hour were great amenities. I always enjoy staying at this hotel for business. The staff is super friendly and helpful as well. The room is really clean and comfortable.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Heather S
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Phoenix, Arizona
Reviewed 14 July 2016

We had an ac unit that went out over the weekend and of course, there was no way we were staying home with no AC. This place is right down the street from us and we pass by it every time we drive to the 51. We thought, why not? It was super cheap and they we more than happy...

 Report
Helpful?
Thank LLChen
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, WOW!! thank you for such a nice review. I have worked for this hotel for 16 years and couldn't agree with you more in regards to our ammenties ( free ) and our staff!! Once again thank you so much and we hope to see you again! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Flagstaff, United States
Reviewed 11 July 2016

This has become our favorite place to stay when we go to Phoenix. Always friendly staff willing to help if needed. Very clean property! Rooms are always clean and comfortable. They offer a wide variety of rooms from single to suites and we have experienced several of them.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Jana F
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Port Angeles, Washington
Reviewed 11 July 2016

Note: There is no elevator at this location and no airport shuttle. The room was adequate and the AC is very good if you can't stand the heat. However room remodeling was going on, the construction crew played their car radio's loud and there was a lot of pounding and saws running. The grounds were not clean, cig butts, hotel...

Review collected in partnership with Best Western
 Report
Helpful?
Thank tmarie7
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, I would like to apologize for your stay not meeting your needs! We appreciate your survey as I will forward this to all department heads! We need to know whats always going on at the hotel! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Phoenix, United States
Reviewed 7 July 2016

Great stay. Close to many July 4th celebrations with great access to local streets and freeways. The pool was refreshing both in the evening and in the morning before checkout. Room was clean and comfortable and enjoyed large 2 room suite with Jacuzzi which I believe is the Presidential Suite. This suite also had 2 bathrooms with tub/shower that enabled...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Bryan R
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Ventura, California
Reviewed 5 July 2016

I thought I was booking through Best Western on the i-pad to reserve at Best Western Inn Suites on 16th Street and Northern. I was extremely disappointed that the booking was redirected through getaroom.com and was more costly than reservations made direct through Best Western.com I consider this dishonest and hope that this review will be posted so others will...

 Report
Helpful?
Thank Darylene W
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your review! It can get confusing sometimes when booking online. If you click on a different link it can redirect you to a different booking engine entirely. My suggestion is contact the hotel directly and they will honor the rates you see on these 3rd party sites. When booking with us next time please...

Upper Sandusky, United States
Reviewed 5 July 2016

This was my first time staying at this property in Phoenix and I was glad I chose it ! This property has the best staff ever! They are very professional and informative. The breakfast buffet was awesome and the staff was always making sure I was satisfied. I didn't use the pool, but it was a very popular place. And...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Diane J
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

409 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (84)
Viewed
Room/Suite (29)
Viewed
Dining (3)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Other (32)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (210)
Viewed
Amenities (19)
Viewed
Double Queen Studio (40)
Viewed
King Studio (37)
Viewed
Pool (32)
Viewed
Dining (22)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (115)
Viewed
Room/Suite (46)
Viewed
Pool/Beach Area (6)
Viewed
Dining (7)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (10)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (35)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Phoenix hotels
North Mountain
Hyatt Place Phoenix - North
Candlewood Suites Phoenix
#69 of 175 in Phoenix
138 reviews
Show Prices
Show Prices
Show Prices
South Mountain
GreenTree Inn & Suites
GreenTree Inn & Suites
#22 of 175 in Phoenix
363 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020-3932
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $110 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Best Western, Cancelon, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your BEST WESTERN InnSuites Phoenix Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
BEST WESTERN InnSuites Phoenix Hotel & Suites Arizona
Hotel Style:
#6 Green Hotel in Phoenix
#16 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#55 Family Hotel in Phoenix
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at a different hotel”
w0rldtraveler08, 15 Apr 2017 | Read review
“Avoid any room on the far east side where housekeeping and maintenance are.”
Riverkilt, 8 Apr 2017 | Read review
“Some rooms face the pool.”
ruthbrown27, 25 Feb 2017 | Read review
“Stay at a different hotel.”
625douglasp, 20 Feb 2017 | Read review
“Stay away from the end rooms and your probably better off on the top floor although I didn't see an elevator.”
johnmA1709AB, 26 Jan 2017 | Read review
5 of 5
Booking.com
US$87* /night
View Deal
TripAdvisorUS$87
HotelQuicklyUS$122
Expedia.comUS$87
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates