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Renaissance Phoenix Downtown Hotel

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#15 of 173 Hotels in Phoenix
Certificate of Excellence
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Renaissance Phoenix Downtown Hotel
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771 Reviews from our TripAdvisor Community

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Showing 760: English reviews
Minneapolis, Minnesota
Reviewed 2 days ago NEWvia mobile

The only thing preventing this from five stars is the entertainment suite in the rooms has not yet been updated to include internet entertainment features like Netflix and pandora. The rooms, lobby, fitness center, rooftop patio and pool, and exterior are gorgeous. They did a fantastic job with their renovation. I highly recommend spending at least a night here the...

Thank jdx509
Dallas, Texas
Reviewed 5 days ago NEW

great front desk on check in. They stressed the lounge was great- but once I got there all the food was gone- and once it is out is done. Just a joke- would not recommend to anyone. Add in a little hostility from the staff it's really a horrible trip to the 19th floor.

Thank lovetravel998
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

We are so sorry for your experience in our lounge. We should always offer something even after the main food has been cleared away due to health code restrictions. In no way should any staff member be hostile at any time, please accept our apologies. Both issues will brought to the attention of senior management. We sincerely appreciate your letting...

Dallas, Texas
Reviewed 6 days ago NEW

I stayed in this hotel recently and found it to be very nice. Location was great. quick trip to airport. walking distance of Talking Stick arena. Meeting rooms are nice and food was good. The beds were extremely comfortable and easy to relax.

Thank buddypittman
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

We love being smack dab in the middle of everything that's cool in downtown Phoenix! So glad you chose the Ren Phoenix, and please, come back again soon!

Philadelphia, US
Reviewed 1 week ago NEW

We recently stayed three nights at the Renaissance Phoenix, and it was a great experience. From the beautiful lighting fixture in the lobby to the free cocktail at 6:00 in the evening to breakfast in the morning - everything a hotel stay should be this one was. The staff were courteous and helpful, especially, Tim, the concierge. Although I had...

Thank journeyready
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

Wow! We are thrilled that your time with us was so wonderful! Tim is a treasure and knows every trick in the book for getting around town. Thank you so much for your kind words and I wish you safe travels!

Chagrin Falls, Ohio
Reviewed 1 week ago via mobile

Travel to Phoenix often for business, but stayed at the Renaissance for the first time this week. Older hotel that recently completed a remodel of lobby but considerable construction on exterior still. Rooms are updated and very comfortable, however windows are very small and make rooms feel closed in compared to other hotels. Staff as a general comment is excellent...

Thank mjmorris009
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

So glad to hear you'll be coming back! The exterior should be completed by early March, and you'll be stunned by how cool it is! Thanks for choosing the Ren Phoenix!

Miami, Florida
Reviewed 2 weeks ago via mobile

Spacious room actually huge room with 2 queen beds and 2 couches WOW. Mini wet bar has a sunk & fridge with coffee and tea. Bathroom is dated but large. Shower could be a challenge if your tall, I'm 5'3" I had about 4 inch clearance to the shower head. Maybe ask for a room without a tub? Bed was...

Thank SkyVixxen
Orlando, Florida
Reviewed 2 weeks ago

Amazing stay in the heart of downtown Phoenix. The hotel has undergone a major upgrade and the rooms and public areas are beautiful. Well appointed rooms, comfortable beds, power outlets where you want them, black out drapery, etc. etc. The staff is unbelievable from walking in the door to special requests (Needed extra pillows brought to the room, they arrived...

Thank CalP0ly
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

Our renovation is almost complete, then we'll be holding our grand re-opening in early March! Thanks for the great review, and hopefully you can make back to see us soon!

Sierra Vista, Arizona
Reviewed 3 weeks ago

Over the Veterans Day weekend I put on a Wounded Warrior Program Rock & Roll show & CD release party on at Alice Cooperstown Restaurant. I booked 12 rooms for the various musicians and Rock Stars that were performing. I booked the rooms online at a special rate but later found out they only gaurantee two rooms per booking at...

Thank Daniel S
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

Yay! I'm so happy that our front office team was able to make it all work out for you! Merna, Jon, Sun and Dora are exceptional at their jobs, and they appreciate you calling them out! We hope to see you again, and rock on!

Spokane, Washington
Reviewed 3 weeks ago

Stayed only 1 night for a business meeting. Interesting design but undergoing overhaul; not noisy though. Rooms about average for this class of hotel; nice but not memorable (but clean/comfortable). Check in and out very quick. Staff extremely friendly and helpful. Access to some of the meeting rooms bit awkward (either walk outside or up an escalator then down 2...

Thank glc_11
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

Our remodel is nearly complete and we'll be having our grand re-opening in early March! We hope you'll be able to come back and see the finished product. Thanks for your great review!

Colorado Springs, Colorado
Reviewed 3 weeks ago

Our stay at the Renaissance was top notch from beginning to end. I had used the Marriott app to check-in, so our room was ready and waiting when we arrived. The hotel lobby is very nicely furnished with lots of space to relax or catch up on business. Our room was on the concierge level and was outstanding in every...

Thank Tim C
Marty R, Manager at Renaissance Phoenix Downtown Hotel, responded to this review

Thanks so much for the great review, and we're delighted that your time with us was top notch! We hope to see you again soon! Safe travels ~

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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy an artful and memorable urban retreat when you book a stay at Renaissance Phoenix Downtown Hotel. We offer easy access to some of the city's finest attractions, including the Talking Stick Resort Arena (home of the Phoenix Suns), Chase Field (home of the Arizona Diamondbacks), Phoenix Zoo, Orpheum Theatre and Heard Museum. Plus, Phoenix Sky Harbor International Airport (PHX) is just 4 miles from our front doors. Guest rooms at Renaissance Phoenix Downtown Hotel feature stylish decor, luxurious bedding, LCD TVs, premium bath amenities and spectacular cityscape views. Enjoy fine dining at our celebrated restaurants, and stay in shape at our state-of-the-art fitness center and heated rooftop pool. Discover style and comfort at Renaissance Phoenix Downtown Hotel. Please note that valet parking for the hotel costs $32 per night. ... more   less 

Additional Information about Renaissance Phoenix Downtown Hotel

Address: 100 N 1st Street, Phoenix, AZ 85004
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $318 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Phoenix Downtown Hotel 3.5*
Number of rooms: 532
Reservation Options:
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Also Known As:
Renaissance Phoenix Downtown Hotel Phoenix
Wyndham Phoenix
Phoenix Wyndham
Renaissance Phoenix Downtown Hotel Arizona
Hotel Style:
#5 Family Hotel in Phoenix
#12 Business Hotel in Phoenix
#13 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phoenix Downtown Hotel staff and other travellers.
12 questions
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Questions? Get answers from Renaissance Phoenix Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't expect to eat here”
 of 5 bubbles lovetravel998, 15 Feb 2017 | Read review
“South or north views would be best. Otherwise a room facing west. Selet an upper level room away from elevators”
 of 5 bubbles buddypittman, 14 Feb 2017 | Read review
“Great View from Room 1625”
  • Renaissance Phoenix - View from Room 1625
 of 5 bubbles journeyready, 13 Feb 2017 | Read review
“A high floor if there is construction. They were remodeling when I was there.”
 of 5 bubbles danielsD9034TH, 30 Jan 2017 | Read review
“The corner rooms are large.”
 of 5 bubbles Trip1ad, 12 Jan 2017 | Read review
5 of 5