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All reviews burger theory living room front desk hot tub attached restaurant small balcony phoenix airport would stay here again pool area loved this hotel nice property shuttle service business traveler coffee maker business trip fridge and microwave late at night
We liked the layout of this property with the rooms facing inward but open. Everything was clean and the staff were friendly and helpful. It was located close to the airport so we were able to make our connection with ease.
Response from Manager-HIPHX, Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 1 week ago
Thank you for you feedback, we hope to host you again!
I've paid resort fees and significant parking fees in places that are not this nice. Unassuming as you drive up. Walk in to the lobby for a WOW effect. Then, walk out the sliding glass doors to the incredibly well landscaped pool area, with the...More
Response from Manager-HIPHX, Manager at Holiday Inn & Suites Phoenix Airport NorthResponded May 14, 2018
Thank you for our 5 stars, we appreciate it!! We're glad we were able to host you and hope to see you again!
We reserved a room with 2 queen beds. On arrival we discovered these rooms all overlook the huge and very noisy air conditioning units. We asked to be moved but we were still disappointed. The room had a very heavy smell which could have been...More
Response from Manager-HIPHX, Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 2 weeks ago
We apologize for any inconveniences you experienced during your stay, thank you for your feedback, we will make sure to look into these issues and get them corrected.
First visit to Phoenix & amazing people I met in this hotel. The room was clean and everything was good. Only concerned hotel do not give bottle drinking water. However, I enjoyed my stay there because of the helpful staffs like Ms Holly & Mr...More
Thank Lee S
Response from Manager-HIPHX, Manager at Holiday Inn & Suites Phoenix Airport NorthResponded August 27, 2018
Thank you so much for your comments Lee, hope to see you again!
For an unexpected stay resulting from the "monsoon" and dust storms in early August 2018, the stay was unexpectedly positive, although not perfect.
Having booked from PDX via the IHG app after finding my connecting flight had already gone, a quick call to the hotel...More
Response from Manager-HIPHX, Manager at Holiday Inn & Suites Phoenix Airport NorthResponded August 9, 2018